1. Toyota Sienna
  2. Problems
  3. 2011
  4. Door

2011 Toyota Sienna Door Problems

43
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 43 stored complaint records:

  • 0 indicate a crash
  • 4 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 27 records
  • sliding doors · 16 records
  • power sliding · 15 records
  • side sliding · 10 records
  • door opened · 8 records
  • failure mileage · 8 records

Mileage in stored records

BandRecords
1–30k mi12
60–100k mi11
30–60k mi4
100–150k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 12, 2018 · 108,536 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. While driving 40 mph, the rear driver's side door opened. The contact mentioned that the door had to be held closed in order to drive the vehicle. The vehicle was taken to alderman's toyota ([redacted], rutland, vt 05701, [redacted]) where the contact was informed that the wiring harness was covered under nhtsa campaign number: 16v858000 (structure); however, the cable…

    ODI 11153980

  • August 10, 2017 · 51,950 miles

    Body · Door · Structure

    Tl* the contact owns a 2011 toyota sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the…

    1 injury

    ODI 11024651

  • August 9, 2017 · 97,000 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. While driving approximately 55 mph, the rear passenger sliding door opened independently and the door warning indicator illuminated. The driver coasted the vehicle over to the side of the road and attempted to lock the sliding door, but it failed to remain locked. The driver placed a rope around the sliding door to keep it from sliding open and resumed driving. The contact…

    ODI 11063626

  • June 1, 2017 · 100,000 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. After using the vehicle's power sliding door feature, the door wires were jammed on the bolts in the door and prevented them from closing. After cutting the wire that was jammed on the bolt, the contact was able to manually open and close the door. The contact took the vehicle to toyota of huntington in new york, but was not diagnosed. The manufacturer was notified of the…

    ODI 11016026

  • June 1, 2017 · 59,000 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. The contact stated that the rear driver side sliding door failed to function when the control switch was depressed. The vehicle was taken to the dealer (toyota place in garden grove, ca), but the part was not available for the repair. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available.…

    ODI 11011148

  • April 30, 2017 · 92,000 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the power sliding door on the driver and passenger sides were inoperable. The vehicle was taken to clemons toyota (located at [redacted], ottumwa, ia 52501); however, the dealer was unable to repair the…

    ODI 10993905

  • March 23, 2017

    Door

    2011 toyota sienna le. Consumer writes in regards to power sliding door safety recalls. *ld updated 07/13/2017*js

    ODI 10985331

  • February 7, 2017

    Body · Door

    Tl* the contact owns a 2011 toyota sienna. The contact stated that the power sliding door failed to automatically open or close. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts for the recall repair were not available. The contact stated that butler toyota ([redacted],…

    ODI 11067014

  • January 20, 2017

    Door

    Tl* the contact owns a 2011 toyota sienna. While driving 50 mph, the rear driver's side door opened without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

    ODI 10947990

  • January 4, 2017 · 77,658 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. The contact stated that both sliding doors on the vehicle failed to open and close remotely. Also, both doors had to be closed manually and made an abnormal noise, as if they were stuck. The vehicle was taken to the dealer (longo toyota, located on [redacted], el monte, ca 91731), but was not repaired due to part unavailability. The dealer informed the contact to wait for a…

    ODI 11002567

  • January 1, 2017

    Door

    There has been a recall (nhtsa recall no. 16v-858) on the toyota sienna 2011 mini van, our vin number is [xxx]. The power sliding doors in our van do not operate correctly, creating an unsafe environment for our young child. We are very unpleased at the irresponsible manner in which toyota is handling this recall, as no solution has been offered to fix this issue. Though there is a recall on this vehicle, months…

    ODI 11010819

  • December 10, 2016 · 107,000 miles

    Door

    Tl* takata recall. The contact owns a 2011 toyota sienna. While driving various speeds, the rear passenger side sliding door independently opened without warning. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded…

    ODI 10938424

  • November 22, 2016

    Door

    Tl* the contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (riverside toyota, 2025 us-41, marquette, mi 49855, [redacted]) did not give a specific date for when the part would become available. The manufacturer was contacted. The contact…

    ODI 11024273

  • November 1, 2016

    Air Bags · Door

    2011 toyota sienna van. Consumer writes in regards to power sliding door recall. *ld the consumer stated the vehicle's power sliding doors have been disabled per the safety recall instructions. The consumer was informed the manufacture had not found a solution for the failure. The consumer feels the manufacturer has surpassed a reasonable amount of time to provide the parts for the repair. Also, the consumer…

    ODI 10971373

  • September 23, 2016 · 96,000 miles

    Body · Door

    Tl* the contact owns a 2011 toyota sienna. While attempting to open the rear driver's side door, the door only opened enough for small children to get in and out of the vehicle. The contact also stated that the passenger side door only opened a few inches. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the manufacturer. The…

    ODI 10910775

  • September 8, 2016 · 106,000 miles

    Door · Sun/Moon Roof Assembly

    Tl* the contact owns a 2011 toyota sienna. While driving approximately 10 mph, the driver side sliding door opened. The vehicle was taken to the dealer where the overhead switch was replaced. In addition, the sun roof gasket detached. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The…

    ODI 10948955

  • July 1, 2016 · 58,000 miles

    Door

    Tl* the contact owns a 2011 toyota sienna. The contact stated that while driving at approximately 55 mph, the passenger side sliding door erroneously opened. The vehicle was taken to the toyota dealer of danvers located in danvers, massachusetts but the cause of the failure was not determined and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000. The vin…

    ODI 11005235

  • June 23, 2016

    Air Bags · Door

    Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) for the frontal air bag inflator and 16v858000 (structure:body:door); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not…

    ODI 10983213

  • June 13, 2016 · 72,000 miles

    Door · Electrical System

    Tl* the contact owns a 2011 toyota sienna. While driving 25 mph, the driver side sliding door opened while the vehicle was in motion. The vehicle was taken to the dealer where it was diagnosed that the sliding door motor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

    ODI 10876281

  • June 3, 2016

    Air Bags · Door

    Tl* the contact owns a 2011 toyota sienna. The contact stated that nhtsa campaign numbers: 16v858000 (structure:body:door ) and 16v340000 (air bags) exceeded a reasonable amount of the time for repair. The contact received the recall notifications in june and december of 2016. The dealer (toyota of katy, 21555 katy fwy, katy, tx 77450) stated that the parts were unavailable and on backorder. It was unknown when the…

    ODI 11006406

  • May 23, 2016

    Air Bags · Door

    Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and for the sliding door; however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts…

    ODI 10939991

  • May 1, 2016

    Air Bags · Door

    Tl* takata recall. The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact…

    ODI 10945895

  • October 20, 2014 · 65,000 miles

    Door · Electrical System

    Tl* the contact owns a 2011 toyota sienna. The contact stated that the rear passenger sliding door cable and the door motor failed. As a result, the door open warning light illuminated intermittently. The vehicle was taken to an independent mechanic, who stated that the door cable and the motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage…

    ODI 10676641

  • September 8, 2014 · 70,000 miles

    Door

    Our 2011 sienna had a malfunctioning rear passenger door. Rusted door latches were identified as the problem. How does a three year old vehicle have rusted latches? The repair cost over $1200. The customer service at dielhl toyota dealership blamed the problem on weather. Wrong parts were initially delivered, the correct parts had to be sent in from ca, resulting in a three day repair job. The customer service rep.,…

    ODI 10632276

  • September 1, 2014 · 60,000 miles

    Door · Electrical System

    Power sliding back doors attempting to open while driving, sticks in partial opening. Fear doors will open and kids will fall out while driving. Multiple complaints online with same problem. Costs are expensive to repair. *tr

    ODI 10663311