We have classified the 10 complaints from 2011 Toyota Sienna about STRUCTURE into the following categories.
Tl* the contact owns a 2011 toyota sienna. when the contact entered the vehicle while holding onto the passenger side roof handle, the handle fractured. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was made aware of the failure and informed the contact that nothing could be done. the failure mileage was approximately 86,000.
The sliding door behind the drivers seat will not open more than 8 ". than an alarm dings up front
The passenger side automatic sliding door cable became frayed to the point that the door would not open either automatically or manually. this is a serious safety issue as children can get trapped in the van and be unable to exit in an accident. a quick search online shows that this is a common problem with the toyota sienna van. the fix is very expensive: the part alone is $800 and it requires 5-6 hours of labor. this should be a recall issue.
The passenger side sliding door stopped working, it doesn't open automatically, it get stuck and i think that's a safety issue because i have 2 little kids that ride in those seats. i hit the open door button and it doesn't do nothing only beeps, i have to get out of the van and close the door for them.
My car was parked as i opened the sliding door behind the driver's seat i heard a pop as the door opened and the cable that opened the door snapped off sendinding the door forward. the end of the cable was corroded. i see they have other door safety problems with corrosion i think the cable should be included with the recall. sincerely. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2011 toyota sienna. while driving 40 mph, the rear driver's side door opened. the contact mentioned that the door had to be held closed in order to drive the vehicle. the vehicle was taken to alderman's toyota (33 seward rd, rutland, vt 05701, (802) 776-6000) where the contact was informed that the wiring harness was covered under nhtsa campaign number: 16v858000 (structure); however, the cable opener assembly and roller hinge were not covered. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 108,536. *dt*jb
After driving for several hours, car was stopped for a train and the rear window exploded. it was in park, approximately 8:30 p.m., 72 degrees outside
Cable to sliding back passenger door broke the vehicle was stationary
While driving on the highway on the left passenger door was beeping. after pulling over re-opening and closing the door the beeping stopped. also the paint is peeling off below all windows and on the roof.
While the car was stopped, the electric door cable snapped on the driver's side side door in may 2018 and then the passenger side cable snapped in august 2018. while this is an inconvenience, the bigger issue is that once this happens, the door is then unable to be opened. in case of an emergency, there is no way to open the door.
Opened front hood used rod to hold hood up - when i went to clos hood i forgot about rod and with very little pressure the hood crumpled like aluminum foil at the place where rod was
Power sliding door- the cables on both sides of the vehicle broke jamming the door shut, the cable needed to be cut further to allow the door to open fully and now requires manually to be opened, prior to this the doors would make a popping noise when opened from the manual lever outside of the door.
Tl* the contact owns a 2011 toyota sienna. while exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. the passenger sustained an injured back, which required medical attention. the contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. the contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per nhtsa campaign number: 16v858800 (structure). the vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. the manufacturer was not notified of the failure. the failure mileage was 51,950. *ln consumer stated sliding door - drivers side malfunctioned updated 7/19/18*jb ... *tr
Tl* the contact owns a 2011 toyota sienna. while driving approximately 55 mph, the rear passenger sliding door opened independently and the door warning indicator illuminated. the driver coasted the vehicle over to the side of the road and attempted to lock the sliding door, but it failed to remain locked. the driver placed a rope around the sliding door to keep it from sliding open and resumed driving. the contact called stockton town toyota at (209) 320-1800 (located at 2150 e hammer ln, stockton, ca 95210) and was informed that there would be a fee to diagnose and repair the vehicle. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v858000 (structure). the manufacturer stated that the warranty was expired and did not offer further assistance. the approximate failure mileage was 97,000.
Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that maplewood toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. ...updated 10/19/17 *bf. *js