2011 Toyota Sienna Door Problems
- 43
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 43 stored complaint records:
- 0 indicate a crash
- 4 indicate injury
- 0 indicate fire
What owners report
- sliding door · 27 records
- sliding doors · 16 records
- power sliding · 15 records
- side sliding · 10 records
- door opened · 8 records
- failure mileage · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 12 |
| 60–100k mi | 11 |
| 30–60k mi | 4 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Door
Sliding doors opened while driving, turned off automatic and used manual opening, door will not latch closed now while using manual operation, lights interior now stay on. Rear door and side sliding now indicate on screen open from time to time while driving now. *tr
ODI 10937749
Door · Electrical System
Within one week of purchase, the driver side, power assist sliding door failed to open completely. After initially opening six inches it would only move four inches in either direction by pulling the exterior handle. Only with multiple pulls/jerks could the door be fully opened or closed. This problem would manifest unpredictably, most often with the driver side power door, but once with the passenger side.…
ODI 10582792
Door
The power sliding doors failed on the vehicle and while i was driving down the road the door started sliding open. My kids were safely fastened in their seatbelts but the latch and safety latches both failed and this could have resulted in an accident or injury. The dealer said the latches corroded which cause the failure and proper lubrication could have prevented the defect but i can't find that anywhere in the…
ODI 10514321
Air Bags · Door
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact stated that the driver and passenger side sliding doors failed to open and opened inadvertently. The vehicle was taken to three different dealers for diagnostic testing, but the technician could not locate a failure. In addition, the vehicle was taken to another dealer where it was diagnosed that the sliding door motor and the control bottom that…
ODI 10971966
Door · Electrical System
The power sliding doors on both sides stopped working. Must open and close the sliding doors manually. None of the open buttons on the car or remote responds to opening the sliding doors. Just a beep is heard when the key is pressed. *tr
ODI 10432501
Door · Electrical System
After arriving home with my 2 kids yesterday, we were getting out of the vehicle (2011 toyota sienna xle)- my 2 1/2yr old daughter was getting out of the passenger side power door while i was about to get my 3 month old son out of the driver side power door. My 2 1/2yr old daughter pushed the power door button to close her door after getting out of the vehicle and was holding onto the van to gain her ground, at…
1 injury
ODI 10418523
Door
Tl* the contact owns a 2011 toyota sienna. While driving approximately 15 mph, the rear passenger sliding door opened without warning. The failure recurred numerous times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v858000 (structure) and stated that the part needed for the repair was not available. The contact stated that the…
ODI 10948663
Door
Both power-sliding side van doors on my 2011 toyota sienna xle awd do not function properly or safely in all instances when using the exterior door handles. Approximately 25% of attempts to open the side doors using the exterior door handles to activate the power slide mechanism fail. The failure results in the doors only opening about six inches, then stopping in place while an audible alarm sounds. The gap is…
ODI 10447806
Door · Latches/Locks/Linkages
My 2 year old daughter got her leg caught in the back part of the sliding door of a 2011 toyota sienna. She was inside the car. The door was opened. Her leg fell into the space while the door was opening. The door opened as far as it could and constricted her leg. Her leg was so tightly constricted we could not reposition her body to open the door. Averill park fire dept and sand lake ambulance arrived on the scene.…
1 injury
ODI 10405994
Door · Electrical System
Driver side power door is not opening on its own. With very few miles the door refused to open and close on its own power. As time progressed the door is now not functional in power mode. The van currently has 20000 miles. Dealer blamed customer for problem as the car was "too dusty". Dealer is going to attempt to fix under warranty but warned customer if the van is continually driven on gravel roads that the…
ODI 10429366
Door · Latches/Locks/Linkages
2011 toyota sienna le power sliding doors have jammed multiple times. Has happened 4-5 times now with only 285 miles on it. This is potentially a very serious malfunction that could cost a life. All passengers should be able to evacuate if needed. Called toyota but they say they have not gotten any complaints? Will take it in and see what they say. *tr
ODI 10386513
Door · Equipment
Tl* the contact owns a 2011 toyota sienna. The contact stated that the vehicle was included in nhtsa campaign numbers: 11v560000 (equipment) and 16v858000 (structure). The dealer (gateway toyota, 395 nj-37, toms river, nj 08753, [redacted]) made no mention as to when the remedy and parts would be available. The vehicle was not repaired. The contact stated that the sliding doors failed to open and close properly. The…
ODI 11005107
Door · Electrical System
Driver side power sliding door on 2011 toyota sienna repeatedly (but intermittently) jams upon opening -- happened almost immediately after purchased. Because the problem was not replicated by toyota service and no computer error code was registered, they were prohibited by toyota from attempting to solve the problem. This was despite that fact that i had phone video documenting the problem, a toyota salesperson…
ODI 10379344
Door
Tl* the contact owns a 2011 toyota sienna. The contact stated that the passenger and driver side sliding doors were becoming jammed intermittently. The vehicle was inspected by the dealer and they advised the contact that there was no remedy for the failure. The vehicle was not repaired. The failure mileage was approximately 1,310. The vin was unavailable.
ODI 10381567
Door
Tl*the contact owns a 2011 toyota sienna. The contact stated that upon opening the passenger sliding door he heard a loud popping noise. He also noticed that the drivers side sliding door was also making the same noise. The vehicle was inspected by a dealer who informed him that they were aware of the failure, but they do not have a current repair for it. The vehicle was not repaired. The failure mileage was…
ODI 10376522
Door
Purchased 2011 sienna le van in october 2010. Almost immediately the power sliding doors intermittently open an inch or less & alarm sounds. You can't open or close door at this point. You have to man-handle it to close. Even turning off the power door with the switch does not help. Took it to the dealer & they said toyota corp. Knows about it but no idea how to repair. I should just check back at next 5000 miles…
ODI 10395399
Door
Tl*the contact owns a 2011 toyota sienna. The contact noticed that the rear sliding door remained stuck in an open position intermittently. The failure occurred while using the manual operation or power assist button. The vehicle was taken to the dealer on five occasions and they were unable to duplicate the failure. A complaint was filed with the manufacturer and they advised the contact that a remedy would be…
ODI 10395795
Door · Latches/Locks/Linkages
We have owned a 2011 toyota sienna for 1.5 weeks. Yesterday our 3 year old's hand became stuck in the sliding door. He had just exited the car and his hand was in the path of the door as it was sliding closed. The door did not retract. It closed tightly and a minute or so passed before the door was able to be opened. We took him to the emergency room. No break was evident on the x rays but the doctor said an exam by…
1 injury
ODI 10333886