2004 Toyota Sienna Hatchback/Liftgate Problems
- 44
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 44 stored complaint records:
- 0 indicate a crash
- 11 indicate injury
- 0 indicate fire
What owners report
- lift gate · 19 records
- rear hatch · 10 records
- rear liftgate · 8 records
- several times · 7 records
- power liftgate · 7 records
- rear lift · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 15 |
| 60–100k mi | 9 |
| 1–30k mi | 6 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Hatchback/Liftgate
Tl* the contact owns a 2004 toyota sienna. The contact stated that the liftgate closed independently. As a result, there were three injuries. Medical attention was not required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,000.
3 injuries
ODI 10806503
Hatchback/Liftgate
The rear lift gate is not staying in place when lifted, it falls about 10 inches and then the automatic door close engages. If you turn off the automatic door, then it slams shut. The struts were already replaced once under the first recall. *tr
ODI 10547041
Hatchback/Liftgate · Latch
2004 toyota sienna xle limited. Consumer writes in regards to problems with doors on vehicle. *smd the consumer stated the rear lift gate was repaired several times. The consumer was informed there was a recall involving a particular part on the vehicle, and she has been having problems ever since. The consumer stated when she opened the liftgate, it would fly open too quickly and when she closed it, it would…
ODI 10489941
Hatchback/Liftgate
Our local toyota dealer replaced the lift gate struts due to a recall even though the original struts were fine. After the replacement, the new struts do not work properly during warm weather. The lift gate will partially go down and then the lift gate jerks back up and does not close. The dealer was contacted about this problem and the car was taken back in. Dealer said they "didn't know what to do" and would…
ODI 10515086
Electrical System · Hatchback/Liftgate
I tool my car last april to get my recall done on my lift gate and ever since that my lift gate is not working.. I have called them several times and have filed a complaint with toyota as well but it seems no one is listening to me. Please help. *tr
ODI 10484604
Hatchback/Liftgate
The rear power door hatch wont stay open in cold weather, it will open and then immediately start to close causing several heads to be hit. This happens everytime it is cold. Also now my remote and the interior button wont open the door at all, it has to be done manually. *tr
ODI 10452131
Hatchback/Liftgate · Latches/Locks/Linkages
Total failure of rear liftgate struts (manual liftgate). Cannot support weight of liftgate; liftgate drops immediately when released. Similar to problem in recall 08v244000 for sienna power rear liftgate struts. *tr
ODI 10418220
Hatchback/Liftgate
I have a toyota sienna 2004 le model. 2 weeks back my back door (hatch back) started closing down without any resistance. The back door struts have stopped working. The back door pretty much fell on my child's back. I called toyota but they wouldn't do anything about it. My toyota reference number is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
ODI 10389860
Hatchback/Liftgate
Sienna rear lift gate opens up about 95%, sits there for a moment and then closes. This is no big deal if you are just watching it, but if you start to load or unload during the process the door will hit you in the head. This has happened to me several times in the last few weeks. I understand the lift gate struts were recalled on my vehicle, service records indicate they were replaced in december 2008 (i did not…
ODI 10369178
Hatchback/Liftgate
My wife parked our 2004 toyota sienna minivan and opened the rear liftgate from the console above the rearview mirror. She exited the vehicle and walked to the rear of the vehicle. As she turned to the open rear area the liftgate descended and struck her, causing her to fall to the ground and opening a gash in her scalp that bled profusely and required three staples to close. Our vehicle had been recalled to address…
ODI 10367197
Hatchback/Liftgate
I have a 2004 toyota sienna xle. The rear lift gate sometime does not provide enough support and fall down and bump into people's head cause head injury. Toyota has issued a recall and did a replacement but the new part is sub-standard and failed just after a year. They need to issue another recall and provide a better/longer term solution. *tr
1 injury
ODI 10369664
Hatchback/Liftgate
Rear manual liftgate on 2004 toyota sienna unexpectedly closes. Toyota was supposed to have extended the warranty on liftgate to 6 years unlimited mileage but now refuse to correct problem. Contacted them before the 6 years had ended but they never returned calls until 6 year limit had passed. Liftgate has fallen on people 2-3 times and has to be manually held open to use rear compartment. *tr
ODI 10347415
Hatchback/Liftgate
I have a 2004 toyota sienna with power liftgate. On number of occasions, starting on the jan 29,2010, the lift gate would go up and rather than staying up, it start closing. When this initially happened, i was getting under the liftgate as it opened to grab a bag and quickly moved out of the way when i realized that the liftgate was starting close. On number of times, i had to manually push the gate up as it was…
ODI 10306086
Hatchback/Liftgate
I received a recall notice regarding my 2004 toyota sienna van to have the rear liftgate support struts replaced. I was advised that there had been reports of failure resulting in potential injuries. I visited the dealer 9/08 and had the struts replaced. Following the replacement a problem developed. My liftgate is power operated and when i opened the liftgate it immediately reversed and closed repeatedly. I…
ODI 10255141
Hatchback/Liftgate
2004 toyota sienna. Approx. 60,000. Per recall, both rear gate struts were replaced on 8/26/08. Since then, rear gate automatically closes when it's remotely opened (i.e., opened with the key fob or console button) and it reaches its point of highest travel, thereby presenting a danger to persons standing under the gate. I returned the vehicle once to the dealer which said a technician would replace the "bumpers" or…
ODI 10346056
Hatchback/Liftgate
The rear liftgate on my van will open then close suddenly. If a person were to get in the way they could be crushed and seriously injured. *tr
ODI 10229823
Hatchback/Liftgate
Rear hatch struts on 2004 toyota sienna failed on approximately 01may08. Liftgate closed on my wife and six year old nephew. Had to use considerable force to reverse the action of door. Took the car with rear liftgate strut warranty enhancement to the dealer on 21may08 and the repair was made,but the liftgate still fails to stay up. *tr
ODI 10228765
Hatchback/Liftgate
The rear automatic lift-gate of my 2004 toyota sienna is defective. Approximately 50% of the time the lift-gate opens and immediately starts to close on top of your head. It's gotten so bad that my family now pushes the button to open the rear lift-gate while we stand clear and then when it reverses, we keep pushing the button on the remote over and over until finally the rear lift-gate will stop reversing and stay…
4 injuries
ODI 10215773
Hatchback/Liftgate
2004 sienna's trunk hydraulics failed, causing serious injury risk. *tr
ODI 10221299
Hatchback/Liftgate
Tl*the contact owns a 2004 toyota sienna. While attempting to open the rear door with lift gage button the door opens a few inches and will not stay open, it closed with force and without warning. The struts have failed when attempting to manually hold the door in the upright position. The power cycles automatically engaged while attempting to manually lift the door. The dealer advised the contact to disconnect the…
ODI 10212980
Hatchback/Liftgate
After opening the power rear hatch on my sienna 2004 minivan the rear hatch closes automatically. When it starts to close you can not stop it from closing. Luckily no one has been injured. *tr
ODI 10212129
Hatchback/Liftgate
Power rear hatch will not fully open and closes on its own. Vehicle has 36100 miles and its warranty expired in aug 2007. Could cause potential injury and or death. *tr
ODI 10210404
Hatchback/Liftgate
The car has a power liftgate. The gas struts that hold up the rear liftgate intermittently fail and the liftgate will not stay up. This will also cause the power liftgate to engage and it will attempt to shut the liftgate while you are standing under it. The door has closed on me several times and has caused injury. *tr
1 injury
ODI 10210226
Hatchback/Liftgate
Power lift gate on 2004 toyota sienna dropped down and struck driver on back of neck causing injury. As in past, there was no warning prior to liftgate coming down approx 1-2 feet. Vehicle was repaired two week prior by dealer, with new liftgate struts and brackets for same reported problem. Vehicle only had 31,000 miles and was 3 months past 36 month warranty period. Had to repair under extended warranty. *tr
1 injury
ODI 10207554
Hatchback/Liftgate
We have a sienna 2004 limited. But recently the rear door closed it itself and hurt my daughter and son. The problem is a serious threat to safety of kid and please make a record of this problem. We hope you may help to find a solution to this problem. Btw, the card was not involved in any significant accidents. *tr
2 injuries
ODI 10207499