1. Toyota Sienna
  2. Problems
  3. 2004
  4. Latches/Locks/Linkages

2004 Toyota Sienna Latches/Locks/Linkages Problems

228
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 228 stored complaint records:

  • 0 indicate a crash
  • 7 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 77 records
  • power sliding · 29 records
  • door cable · 27 records
  • door open · 25 records
  • sliding doors · 23 records
  • passenger side · 23 records

Mileage in stored records

BandRecords
60–100k mi106
100–150k mi43
30–60k mi38
1–30k mi8
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 3, 2018 · 150,000 miles

    Electronic Stability Control · Latches/Locks/Linkages · Service Brakes · Steering · Traction Control System

    Tl* the contact owns a 2004 toyota sienna. While driving approximately 50 mph, the traction control warning indicator illuminated and a warning chime sounded. The vehicle lost steering and braking ability, and the steering wheel started to jerk from left to right. The contact continued to drive and the failures went away after thirty seconds. The contact stated that the failures randomly started approximately one…

    ODI 11099913

  • June 4, 2013 · 130,000 miles

    Electrical System · Latches/Locks/Linkages

    Vehicle randomly self-locks while in park with car turned off, without any indication. This has happened with my keys inside the vehicle on the seat while putting groceries in the back at the store and at home. It happens all the time now, and its scary, because i have a young child who i strap into the car seat and then walk around to the drivers side, usually after putting my purse and keys down on seat up front.…

    ODI 10572672

  • November 8, 2012 · 135,914 miles

    Body · Electrical System · Latches/Locks/Linkages

    Manufacturer design flaw leads to jammed sliding doors, possibly locking passengers inside. Numerous complaints online. Toyota apparently acknowledges the problem as it has extended warranty on those parts to 9 yrs or 120k miles. Mailing letters earlier this year. I received notice from them when my car had 7 yrs / 130k miles. I think they are not being proactive enough with an issue that rendered one of my doors…

    ODI 10483787

  • September 11, 2012 · 88,000 miles

    Door · Latches/Locks/Linkages

    Our 2004 sienna's driver-side manual-slider door does not latch properly. 2 of the 3 bolts have become detached. Toyota states that this is not covered under the "rear sliding door latch assembly" warranty enhancement notice, although detached bolts and failure of the rear sliding door to properly latch is clearly a latch assembly issue. This is also a significant safety concern as my son rides in that side of the…

    ODI 10481995

  • August 28, 2011 · 91,000 miles

    Latches/Locks/Linkages

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the vehicle was parked when she attempted to open the front drivers side door, but the door would not open until excessive force was used. The contact also stated that the driver's side sliding door would not open when the button on the key fob was engaged. The vehicle was not taken to the dealer for diagnostic testing or to be repaired. The…

    ODI 10422727

  • August 5, 2011 · 60,000 miles

    Hatchback/Liftgate · Latches/Locks/Linkages

    Total failure of rear liftgate struts (manual liftgate). Cannot support weight of liftgate; liftgate drops immediately when released. Similar to problem in recall 08v244000 for sienna power rear liftgate struts. *tr

    ODI 10418220

  • June 30, 2011 · 150,000 miles

    Door · Latches/Locks/Linkages

    Toyota sienna automatic sliding door failed. The door is unable to be opened even in manual mode. This is a design flaw and a serious safety issue as my children need to climb over seats to exit through the only door that works. When that cable mechanism breaks, they will have no way to exit the vehicle in an emergency. *tr

    ODI 10410106

  • June 26, 2011 · 120,000 miles

    Latches/Locks/Linkages

    The cable which drives the sliding door is completely exposed to elements. (you'll find it within the groove located under the rear side windows) this cable is made of some kind of metal (steel? Who knows.) then coated with a black plastic/acrylic/rubber casing (such as an electrical wire). With time, the casing begins to dry and be brittle, causing it to crack and fall off the wire, leaving the wires completely…

    ODI 10412030

  • May 10, 2011 · 170,000 miles

    Latches/Locks/Linkages

    My complaint began at 110,000 miles. I began calling toyota in 2008 when my passenger side automatic door caught my daughters arm and the safety feature did not reopen the door. About two months later, i dropped my daughter off to school the principal was coming toward the door and the cable snapped! I have called every toyota company i can only to be told it would cost $3,000 and "its normal wear and tear" really?…

    ODI 10399918

  • May 7, 2011 · 81,000 miles

    Door · Latches/Locks/Linkages

    Manual sliding door (drivers side) doesn't latch completely and comes open when turning right. *tr

    ODI 10401364

  • April 25, 2011 · 82,000 miles

    Electrical System · Latches/Locks/Linkages

    Passenger sliding door failure. Cable compromised due to design flaw that stripped it of its insulation. Despite being garaged, this caused the cable to fray and then rust, making the door inoperable. This includes manually, as the cable catches on a roller at the door hinge in the sliding track. Additional fear is that consequent motor strain may cause additional failure/expense/fire. The cable failure causes it to…

    ODI 10398423

  • April 3, 2011 · 238,000 miles

    Door · Latches/Locks/Linkages

    I have a 2004 toyota sienna. Both sliding doors now have broken cables and will not open from the inside. They only open when forced open from the outside. The repair cost from a toyota dealer is $1,600.00 per door. The part itself cost $1,100.00 plus the labor. The doors now are a safety issue since my son can not get out of the back quickly if needed. The cables rusted and severed while opening. The doors do not…

    ODI 10395284

  • March 3, 2011 · 170,000 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna xle driver's side power door cable (part of the motor and clutch assembly) frayed and snapped. Toyota recommends full replacement of motor and assembly part at $1200 plus labor $660. (wire material cost estimated at $20 or less.) issue: design defect leading to material stress/breakage. *tr

    ODI 10389813

  • January 9, 2011 · 116,000 miles

    Frame And Members · Latches/Locks/Linkages

    2004 toyota sienna van drivers side sliding door rear latch has become detatched and the door won't close. Not only is this a safety hazard while driving but the locks will not engage with an open door. *tr

    ODI 10376498

  • December 29, 2010 · 88,000 miles

    Door · Latches/Locks/Linkages

    Toyota sienna xlt 2004 power door cable snaps due to exposure to weather. Cable then jams in door, causing door to malfunction as daughter was exiting the van. *tr

    1 injury

    ODI 10374611

  • December 25, 2010 · 80,000 miles

    Door · Latches/Locks/Linkages

    A few months ago a cable snapped on the passenger side sliding side doors. Without the cable the door will not open properly. Recently, the same cable snapped on the driver's side sliding side door. Now that door will not open. I have been told that an entire new cable assembly must be placed in each door. Without the sliding side doors opening the only means of ingress and egress from the vehicle is through either…

    ODI 10392163

  • December 19, 2010 · 115,000 miles

    Latches/Locks/Linkages

    The power struts on the rear hatch of my sienna were recalled and replaced because they were not holding, and were falling down on people. My hatch recently fell on me, even with the new part. At the time of the incident, i was putting things in my trunk. The hatch slammed down, hitting me on my head. This has caused head, neck and back injuries. I am now in month 2 of physical therapy and rehabilitation. The new…

    1 injury

    ODI 10381307

  • December 15, 2010 · 100,000 miles

    Door · Latches/Locks/Linkages

    Power sliding door failure 2004 sienna the power sliding door on my 2004 sienna has failed 3 times. The first 2 were covered under warranty, but the 3rd time is not. This is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. It is also a safety issue as children cannot get out by themselves if they need to in a crash. I have contacted toyota corporate to no avail. My case #…

    ODI 10378115

  • December 15, 2010 · 117,500 miles

    Door · Latches/Locks/Linkages

    The driver door makes a load clicking noise when you open or close the door. The door does not open or close properly. I have not repaired it yet but have been told it is a spot weld that has failed. I also read online that this is a very common problem on the 2004 sienna. *tr

    ODI 10377883

  • December 13, 2010

    Latches/Locks/Linkages

    AUTOMATIC DOOR STOPPED WORKING. *TR

    ODI 10370987

  • November 10, 2010

    Door · Latches/Locks/Linkages

    The rear, automatic sliding door to my 2004 toyota sienna is inoperable. The cable snapped. I've read numerous reports on-line of this type of incident related to this model. The repair estimates average about $1500. Obviously, this is a consumer issue as well as a safety issue that should be addressed. *tr

    ODI 10397358

  • November 10, 2010 · 80,000 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna xle van door cable/motor broke. Door stuck open and were not able to close manually. Can't drive because door is stuck open. Only way to fix is cut cable or pay $2000 to toyota to fix the door motor. *tr

    ODI 10365291

  • October 30, 2010 · 112,615 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna passenger side (power) door refuses to close; broken door cable. Also, the driver's side door (manual) has been broken for over 3 yrs; toyota fixed this 3 times while still under warranty but refuses to fix it again despite the fact that it is a design defect since it keeps happening. *tr

    ODI 10365624

  • October 23, 2010 · 70,000 miles

    Latches/Locks/Linkages

    Tl*the contact owns a 2004 toyota sienna. The contact stated that the front passenger door would not open from the inside or outside. The automatic door locks failed first and the door stopped working altogether. The sliding door on the passenger side also was non-functioned.; it would open manually only from the inside. The vehicle had not been inspected or epaired. The failure mileage was approximately 70,000 and…

    ODI 10363517

  • October 15, 2010 · 102,000 miles

    Latches/Locks/Linkages

    The wire apparatus that functions our both of our automatic side doors on our 2004 toyota sienna has snapped. Both doors now do not function correctly and cause the one of the doors to require a lot of force to shut. My online research has enlightened me that this is in prevalent issue on the 2004 sienna minivan. Please help! *tr

    ODI 10396633