2004 Toyota Sienna Hatchback/Liftgate Problems
- 44
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 44 stored complaint records:
- 0 indicate a crash
- 11 indicate injury
- 0 indicate fire
What owners report
- lift gate · 19 records
- rear hatch · 10 records
- rear liftgate · 8 records
- several times · 7 records
- power liftgate · 7 records
- rear lift · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 15 |
| 60–100k mi | 9 |
| 1–30k mi | 6 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Hatchback/Liftgate
Power lift gate unexpectedly closes upon opening and has closed on the person standing there. And has on occasion not repelled back after making strong contact with the person standing there. As a result, the individual had to quickly squeeze their way out while the lift gate continued to close completely. *tr
ODI 10206828
Hatchback/Liftgate
Toyota sienna 2004 liftgate slipped down and hit car owner in the head while unloading groceries from trunk. Now, it slips down every time we open it. This is dangerous. Called toyota and they told us there was nothing they could do about it. Contacted our toyota repair shop to schedule repair. Is this defect still under investigation? Please inform. Thank you. *jb
1 injury
ODI 10206180
Hatchback/Liftgate
The car has a power liftgate. The gas struts that hold up the rear liftgate intermittently fail and the liftgate will not stay up. This will also cause the power liftgate to engage and it will attempt to shut the liftgate while you are standing under it. The door has closed on me several times, but i have not been injured. *jb
ODI 10203232
Hatchback/Liftgate
Tl*the contact owns a 2004 toyota sienna. The contact stated that the power liftgate would not remain open. The dealer stated that the rear hatch pistons failed and should be replaced. As of october 4, 2007, the dealer had not repaired the vehicle. There is a defect investigation for the structure: body: hatchback/liftgate (nhtsa action number ea06020). The failure mileage was 25,000 and current mileage is 26,500.…
ODI 10204837
Hatchback/Liftgate
(1) we were packing our car to return home from vacation. I used my key fob to remotely open the power hatch. We had no prior problems with the hatch. (2) the hatch rose to the top but did not catch. We attempted several times more using the key fob, depressing the inside power hatch button, and opening it manually, but the same thing happened each time. We obviously had to store things in the back so we held it…
ODI 10209759
Hatchback/Liftgate
I purchased a 2004 toyota sienna in july of 2007 immediately had problems with the back hatch hydraulics. Toyota fixed the hatch because it was under warranty. The sliding passenger doors would be delayed but would work. I discussed it with service but the door was working so it was not documented in my file. Toyota then sent a notice about the spare tire rack. I had that replaced. The sliding door cable snapped.…
ODI 10493780
Hatchback/Liftgate
Power liftgate starts closing immediately after opening. Does not stay open. When liftgate "power" is turn off, the gate slams down hard when released; if my child was standing behind door he would have been crushed. *tr
ODI 10192872
Hatchback/Liftgate
REAR DOOR STRUTS FAILURE.
ODI 10192712
Hatchback/Liftgate · Tailgate
Tl*the contact owns a 2004 toyota sienna. The tailgate had the same failure as noted in defect investigation # ea06020 concerning the liftgate. The only exception was that the tailgate was not power operated. When the tailgate was lifted it fell down immediately. The dealer stated that the struts failed. The current and failure mileages were 48,000.*ak updated 05/23/07 *tr
ODI 10189505
Hatchback/Liftgate
Tl*the contact owns a 2004 toyota sienna. The contact stated that the liftgate failed and comes crashing down if you do not manually hold the tailgate. The current and failure mileage were 54,000.*ak the consumer states that his wife had a personal experience where the liftgate hit her in the head while unloading the groceries. Update 4/30/07*tr
1 injury
ODI 10187318
Electrical System · Hatchback/Liftgate
Auto powered rear door; when powered opened will open all the way and a few seconds later suddenly close without warning. It has happened a few times, only in cold weather. This has happened after toyota fixed the hatch studdering problem. I was injured (bruised) in the head due the door hitting me as it automatically closed by itself (note it did not stop closing after it hit my head). *nm
1 injury
ODI 10178912
Hatchback/Liftgate
2004 toyota sienna minivan power lift gate closes in an uncommanded manner. This has happened with several times with myself and my wife while loading items in the rear of the van. I fear that it is a real safety issue if my wife or child would happen to be under there and not move out of the way fast enough. *nm
ODI 10178580
Hatchback/Liftgate
Dt*: the contact stated while the vehicle was parked in the driveway, the liftgate was opened but the door malfunctioned and closed hitting the contact on the head and the back of the shoulder. The impact of the liftgate knocked the contact halfway inside the vehicle. There were no warning signals prior to the incident. The vehicle was not taken to the service dealer for repairs. The manufacturer was alerted who…
1 injury
ODI 10174457
Hatchback/Liftgate
After picking up our vehicle from naperville toyota service on june 20th, 2006, where it was brought in for an oil change and check-up, it was discovered the rear hatch struts had failed overnight, simultaneously, and without warning. This failure caused the rear door to open as usual but subsequently slam down on the vehicle owner with full force onto their head. Although the injury sustained was minor, the rear…
1 injury
ODI 10161884
Electrical System · Hatchback/Liftgate
The rear deck lid on my 2004 sienna xle limited van has a remote automatic open & close feature. I used the auto open and while placing items in the rear storage area, the deck lid closed (under power) without command, striking me and my son. The auto-stop feature didn't engage until i pushed very hard against the lid. As soon as i let go, it came down again. There were no prior incidents or any unusual behavior to…
ODI 10157081
Hatchback/Liftgate
Dt*: the contact stated the automatic rear hatch comes down without pressing the remote. The hatch hit the contact multiple times, but caused no injury. The dealership determined this is normal when the temperature is between 15-25 degrees, although this occurred at 30 degrees. The manufacturer determined this was within manufacturer specifications and no repair or action could be taken. The dealership suggested the…
ODI 10149975
Hatchback/Liftgate
The rear hatch is reversing and coming back down on its own without pressing on the remote. The consumer anticipates that an injury can occur because it comes down with great force. *ak *sc *jb
ODI 10115721
Hatchback/Liftgate
I had a problem with the hatch door on my 2004 toyota sienna closing without warning and continuing to close when it came in contact with my back. I wrote to my dealer (sloane toyota in glenside, pa) about the problem in march 2005 (i have copied the text of that message at the bottom of this complaint), and they told me to take it in to have it checked out. I took it to a local dealer (peruzzi toyota in hatfield)…
ODI 10169013
Hatchback/Liftgate · Pressure Monitoring And Regulating Systems · Seat Belts · Steering · Tank Assembly
Clunking noise noted on steering the 2004 toyota sienna just a few months after it was bought. It had gone through 3 recalls already when first the fuel tank, then the door sills, then the middle row seatbelt bezel, and finally recently, the rear hatch struts were all replaced. Vehicle was test driven, but no mention of "clunking" documented. However, all this time, the clunking had become more noticeable, and…
ODI 10247189