1. Toyota Sienna
  2. Problems
  3. 2004
  4. Door

2004 Toyota Sienna Door Problems

354
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 354 stored complaint records:

  • 0 indicate a crash
  • 14 indicate injury
  • 0 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi130
100–150k mi86
30–60k mi51
1–30k mi15
150–400k mi12

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 12, 2012 · 112,500 miles

    Door

    Side sliding doors become frozen making it impossible to get open trapping guest in the rear of the vehicle this is a major safety issue and should be taken care of. *tr

    ODI 10559357

  • January 12, 2012 · 94,800 miles

    Door

    The right sliding door became stuck about half open. It took about 30 minutes to get door to move while standing outside in the cold and my three small children inside asking that i close the door. Took vehicle to local mechanic and they contacted toyota dealer who advised that the door motor/cable assembly would need to be replaced. After doing some research it appears that this is a known safety problem that is…

    ODI 10455501

  • January 2, 2012 · 70,000 miles

    Door

    The cable on my left power sliding door "popped" out earlier this year (2012), thus rendering the power-sliding function useless. The failure is the same as described by many disgruntled customers on various websites. Aside from the obvious inconvenience, there is an intrinsic danger inasmuch as the door can roll forward and cause physical injury, especially to children. Surprisingly, i found out through a local…

    ODI 10482553

  • December 31, 2011 · 137,887 miles

    Door

    The passenger side power sliding door became stuck in the open position and would not close. The manual override does not work; it simply would not close. Using a great deal of force, we finally got it closed after arriving home, but now we cannot open it. *kb

    ODI 10441988

  • December 16, 2011 · 90,000 miles

    Door

    Both of the sliding doors on my 2004 toyota sienna have stopped working. First, the cable snapped on the passenger side, then the driver side got locked in an open position. After much struggle, each time we were able to close the broken door in order to safely drive to the dealership to get it fixed. Both times, we were told we needed to replace the door for $2000. The dealer told us that they are seeing alot of…

    ODI 10440832

  • December 7, 2011 · 118,000 miles

    Door · Electrical System

    Electrical motor and cable that controls sliding door (driver side) has corroded and broken. Door inoperable posing safety concern. *tr

    ODI 10447504

  • December 6, 2011 · 105,000 miles

    Door

    The motor in the power sliding door burnt out. The pulley cable got caught and overheated the motor. Now the door is stuck in the open position the pulley cable is taught and it will not close. *tr

    ODI 10438814

  • December 4, 2011 · 88,000 miles

    Door

    One day we noticed a scraping noise that our passenger side sliding power door was making when we opened and closed it. The next day we parked in a shopping center and after getting our two year old twin girls out of their car seat, we pushed the button to close the door and it got stuck half way. We could not push it open or closed. The cable had frayed and the protective covering over the cable had come off. We…

    ODI 10447465

  • December 2, 2011 · 68,000 miles

    Door

    Both sliding doors worked only intermittently. Then driver's side door got stuck open and we had to drive with the alarm blaring. Could not get the door open or shut. Approx 3 days later, the passenger sliding door got stuck shut and when i tried to open it i heard a loud sound. The cable snapped and the door is stuck shut. Our kids had to get in and out of the van by going in the front door and climbing around to…

    ODI 10439227

  • December 2, 2011 · 76,768 miles

    Door

    Automatic sliding door left and right are not operational. Only works manually. *tr

    ODI 10438695

  • November 8, 2011 · 96,000 miles

    Door · Electrical System

    I have 2004 toyota sienna minivan le model. 2 years ago trying to get out of drivers seat, as i tried to open the door i heard a motorized clicking sound and the door wouldn't open from inside. I took to a mechanic and he found that the metal wire that connects to the latch had broken. I called toyota and they said it will cost $250 for the assembly that controls the latch to open the door. Last year my power…

    ODI 10490624

  • October 3, 2011

    Door

    The passenger power sliding door has failed to operate due to a frayed cable. The door will not open even in manual mode with the cable in place. I snipped the cable to free the door, and it will open but will not lock in the open position (useful when opening the door at a slight decline). When closing the door manually, it makes a loud "thunk" as the door edge and frame of the car make contact. It appears as…

    ODI 10445537

  • October 3, 2011 · 88,251 miles

    Door

    The driver's side door check strap is failing. My understanding is that it has to do with the failure of welds where the strap connects to the door. There have been other complaints i have seen on line of similar failures. Some as early as 35,000 miles into the van's life. The repair for this defect is expensive and requires the re-welding of the strap to the internal portion of the door. *tr

    ODI 10438137

  • October 3, 2011 · 79,000 miles

    Door · Electrical System

    Power sliding passenger door no longer operates with the keyfob remote, or the door switches. The door will open if the handles are used to disengage the door. *kb

    ODI 10429304

  • September 24, 2011 · 78,000 miles

    Body · Door

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the vehicle was parked when she opened the passenger side automatic sliding door but the door would not close. The contact examined the door and noticed that it was detached from its tracks. The vehicle was taken to an authorized dealer and was in the process of being repaired. The manufacturer was made aware of the failure, but offered no…

    ODI 10427479

  • September 13, 2011 · 138,000 miles

    Door · Electrical System

    Failure of electric sliding door cable. Cable that pulls electric sliding door open rusted, failed and snapped in half. Failed cable now hangs outside the vehicle (below the rear passenger's side window) dangling from the door track. *kb

    ODI 10425604

  • September 9, 2011 · 98,000 miles

    Door

    Passenger side sliding power door became difficult to pull closed. Occasionally stuck in closed position such that someone outside has to let passenger out. Power sliding not working, must be pulled manually. Taken initially to my regular mechanic at 99598 miles, have documentation. Told to go to toyota. I waited until i needed oil change and another recall done to go last week at 109639 miles, van age = 9 years and…

    ODI 10456956

  • September 8, 2011 · 102,950 miles

    Door

    The passenger side power sliding door cable snapped causing the power door to fail. We did not realize it was broken at the time and the door did not fully close and latch. Our 7 year old son was in the seat right beside that door and we drove 20 minutes home before we realized the door was not fully shut. This seems like a serious safety hazard as a child could potentially fall out of a moving vehicle with an…

    ODI 10424585

  • September 6, 2011 · 128,000 miles

    Door

    Right rear sliding power sliding door cable broke rendering the door inoperable. Cable snapped with the door in the open position and door could not be closed. *tr

    ODI 10424036

  • September 1, 2011

    Door · Hinge And Attachments

    2004 toyota sienna. Consumer states problem with failure of door check mounting panel resulting in broken door welds *tgw the consumer stated the driver's door began making a popping noise when it was opened. Three out of six door welds had broken and the only effective repair, was to have the door replaced at a cost of $2206.23. The consumer learned the problem was a result of an engineering flaw, and toyota had…

    ODI 10424805

  • August 24, 2011 · 67,000 miles

    Door · Hinge And Attachments

    POWER SLIDING DOOR CABLE BROKE. *KB

    ODI 10425420

  • August 1, 2011 · 115,000 miles

    Door

    The passenger side sliding door has a middle hinge that now sags and prevents the door from closing or opening properly. Often, the passenger side is the safest side to exit the van, and without this door opening or closing properly, the more dangerous driver's side door must be used. *tr

    ODI 10429136

  • June 30, 2011

    Door

    The passenger power sliding door cable has broken. I have seen this complaint numerous times on the internet. The repair is costly since the design has the cable as part of the motor assembly. Bad enough that the doors stick off and on all winter anytime the vehicle is left outdoors (or just being driven), but to not make the cable a serviceable and repairable part seems an engineering mistake. Exposed seals and…

    ODI 10432783

  • June 30, 2011 · 150,000 miles

    Door · Latches/Locks/Linkages

    Toyota sienna automatic sliding door failed. The door is unable to be opened even in manual mode. This is a design flaw and a serious safety issue as my children need to climb over seats to exit through the only door that works. When that cable mechanism breaks, they will have no way to exit the vehicle in an emergency. *tr

    ODI 10410106

  • June 13, 2011

    Door · Electrical System

    6/13/2011 i brought my 2004 toyota sienna to the cedar rapids toyota to check the electrical right sliding door as it was hard to open using the electrical system and manually. Toyota applied white grease and the door was less hard to open. No electrical check was performed. 7/9/2011 that same door would not open electrically and, while opening it manually, the door made a strange noise; then, the rear quarter glass…

    ODI 10428397