1. Toyota Sienna
  2. Problems
  3. 2004
  4. Door

2004 Toyota Sienna Door Problems

354
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 354 stored complaint records:

  • 0 indicate a crash
  • 14 indicate injury
  • 0 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi130
100–150k mi86
30–60k mi51
1–30k mi15
150–400k mi12

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 6, 2011 · 96,250 miles

    Door

    Cable failure on both power sliding doors of my 2004 toyota sienna. Doors now not operating properly if opening at all. *tr

    ODI 10405297

  • May 28, 2011 · 103,000 miles

    Door

    2004 toyota sienna. Left side, driver side power sliding door will not close-motor failure. *tr

    ODI 10404439

  • May 23, 2011 · 38,565 miles

    Door

    Toyota sienna 2004 le - rear door struts (manual) failed causing the door to drop (free fall). Very lucky that my kids were not around at that time. *tr

    ODI 10402487

  • May 15, 2011 · 60,000 miles

    Air Conditioner · Body · Door

    Tl* the contact owns a 2004 toyota sienna. While parked, the contact noticed a fracture on the driver's side of the dashboard. The manufacturer was made aware of the failure and a complaint was filed. Additionally, the contact heard a grinding noise coming from the air conditioning unit. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the air conditioning…

    ODI 10477323

  • May 7, 2011 · 81,000 miles

    Door · Latches/Locks/Linkages

    Manual sliding door (drivers side) doesn't latch completely and comes open when turning right. *tr

    ODI 10401364

  • April 3, 2011 · 238,000 miles

    Door · Latches/Locks/Linkages

    I have a 2004 toyota sienna. Both sliding doors now have broken cables and will not open from the inside. They only open when forced open from the outside. The repair cost from a toyota dealer is $1,600.00 per door. The part itself cost $1,100.00 plus the labor. The doors now are a safety issue since my son can not get out of the back quickly if needed. The cables rusted and severed while opening. The doors do not…

    ODI 10395284

  • April 1, 2011 · 60,000 miles

    Body · Door

    Tl* the contact owns a 2004 toyota sienna. The contact stated whenever accessing the front drivers side door there was unusual noise and then the door would open abruptly or close with force. The vehicle was taken to an authorized dealer for diagnostic testing where the technician stated the check strap plate fractured which would require replacement of the door. The vehicle was not repaired. The manufacturer…

    ODI 10430436

  • March 22, 2011 · 130,000 miles

    Door

    In 2009 one of the automatic door engines of my 2004 sienna le failed and needed to be replaced for approximately $1000. Last month, the same door, passenger side, failed to open or close, and is completely inoperable at present. A diagnostic from toyota revealed that the cables need to be replaced but they don't come by themselves and have to be purchased with the bracket and hinges that come with it. It is labor…

    ODI 10454828

  • March 22, 2011 · 88,000 miles

    Door

    Tl* the contact owns 2004 toyota sienna. The contact stated that the motor cable for the passenger side sliding door fractured. The contact took the vehicle to the dealer and was told that the motor assembly unit failed and would need to be replaced. The door was no longer operable because the dealer stated that it was opened, it would cause further damage. The dealer did not give a cause for the failure. The…

    ODI 10392728

  • March 18, 2011 · 73,000 miles

    Door · Electrical System

    2004 driver's side sliding door cable broke, causing the door to be unable to close. Due to severely cold weather in iowa, the door was forced shut to allow the vehicle to be operable. Door motor replacement cost estimates range from $1300-1500. A few months later the passenger side door started exhibiting problems opening and closing. Turned off the motors from the inside compartment. One time when the drivers side…

    ODI 10446864

  • March 3, 2011 · 71,000 miles

    Door · Electrical System

    Power sliding door of toyota sienna le 2004 fails to open. Happened when car battery ran out of power. After battery was charged by an aaa mechanic with jumper cables, power door could open and close again. After driving the van for a few miles, power door started opening and closing by itself. Very, very dangerous as van was being driven on a busy highway. After i pulled up on the side road, power door kept opening…

    ODI 10428764

  • March 3, 2011 · 170,000 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna xle driver's side power door cable (part of the motor and clutch assembly) frayed and snapped. Toyota recommends full replacement of motor and assembly part at $1200 plus labor $660. (wire material cost estimated at $20 or less.) issue: design defect leading to material stress/breakage. *tr

    ODI 10389813

  • March 2, 2011

    Door

    2004 toyota sienna: automatic sliding door fails to open or only opens intermittently. In 2008 i spent over $1000 to have this exact problem fixed and it is happening again. The passenger sliding door will not open, whether in the automatic mode or if changed to manual. This not only shouldn't happen, but is a safety hazard. If i were in an accident and my kids were in the car - they would not be able to get out of…

    ODI 10390128

  • February 20, 2011

    Door

    We have a 2004 toyota sienna, which we bought new. Very often we've had both rear sliding doors frozen shut when it gets cold. If we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. I don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of…

    ODI 10384290

  • February 10, 2011 · 80,000 miles

    Door · Electrical System

    The 2004 toyota sienna xle van that we own has two power sliding doors. The cable to the passenger door snapped preventing the door from functioning as it should. The motor on the door is still in working order, but you cannot replace just the cable, you must replace the entire unit including the motor at $1200. We converted the door to a manual door and that worked for about 2 weeks. The door stopped functioning…

    ODI 10392704

  • February 8, 2011 · 92,000 miles

    Door

    The drivers side passenger door sometimes would close on it's own after opened. I took it to dealership & of course worked as normal. In may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. Dealership said my warranty expired in april. They could not get the door to fully close, which meant…

    ODI 10450702

  • January 27, 2011 · 65,400 miles

    Door

    Our 2004 toyota sienna has had yet another issue with the power doors. The cable on our drivers side door broke last year around 60000 miles. It would have been 1200. To fix; luckily toyota obviously knowing it's a problem fixed it for us. When that occurred the cable snapped and slammed shut, thank god my daughter was in her car seat yet. Now at 65000 miles the passenger side door cable snapped and the door…

    ODI 10379930

  • January 15, 2011 · 119,545 miles

    Door

    The automatic sliding passenger door on a 2004 toyota sienna le became stuck in the open position which did not allow the vehicle to be driven properly. It had to be forcibly closed by four adults so that we could drive the car home. The malfunction is a known defect in toyota sienna vehicles. The failure would occur anytime the door was opened and in fact the door would not open properly. This has created a severe…

    ODI 10381280

  • January 12, 2011

    Door · Electrical System

    The automatic door failed and almost crushed my 21 month old. It opened and as she was getting out it started closing. It did not detect her and i had to forcefully push it open before it closed her in it. Then again the same thing happened with my 10 year old luckily she thought to get out of the way. *tr

    ODI 10376479

  • January 10, 2011 · 70,000 miles

    Body · Door · Latch

    One rear sliding door comes open after latching (once when the sienna had started moving) and can only be securely closed by an adult standing outside of the door, pushing when it latches and quickly hitting the power locks. The opposite rear sliding door: after it fully opens, it "bounces back" and begins to close again. A child cannot stop it; an adult must stand there and use full force to stop it from closing.…

    ODI 10486377

  • January 8, 2011 · 138,000 miles

    Door

    Toyota sienna xle automatic sliding door jampep, and caused the door can't be closed when i had a car full of children and dogs, how can i drive home without the door close, this is a big safety issue for myself and my children. *tr

    ODI 10376410

  • December 29, 2010 · 88,000 miles

    Door · Latches/Locks/Linkages

    Toyota sienna xlt 2004 power door cable snaps due to exposure to weather. Cable then jams in door, causing door to malfunction as daughter was exiting the van. *tr

    1 injury

    ODI 10374611

  • December 25, 2010 · 80,000 miles

    Door · Latches/Locks/Linkages

    A few months ago a cable snapped on the passenger side sliding side doors. Without the cable the door will not open properly. Recently, the same cable snapped on the driver's side sliding side door. Now that door will not open. I have been told that an entire new cable assembly must be placed in each door. Without the sliding side doors opening the only means of ingress and egress from the vehicle is through either…

    ODI 10392163

  • December 19, 2010 · 70,000 miles

    Door

    We have had issues with our sliding doors on our 2004 toyota sienna le awd since we purchased it. Both doors stick whenever the temp drops below freezing. The only way to open them at times is to climb inside and throw my 6'0" 240lb body into it. Even then i've had them not open. Due to the continued stress placed on the outer handles the driver's side rear finally broke off. That was not due to me being overly…

    ODI 10383459

  • December 15, 2010 · 100,000 miles

    Door · Latches/Locks/Linkages

    Power sliding door failure 2004 sienna the power sliding door on my 2004 sienna has failed 3 times. The first 2 were covered under warranty, but the 3rd time is not. This is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. It is also a safety issue as children cannot get out by themselves if they need to in a crash. I have contacted toyota corporate to no avail. My case #…

    ODI 10378115