1. Toyota Sienna
  2. Problems
  3. 2004
  4. Door

2004 Toyota Sienna Door Problems

354
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 354 stored complaint records:

  • 0 indicate a crash
  • 14 indicate injury
  • 0 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi130
100–150k mi86
30–60k mi51
1–30k mi15
150–400k mi12

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 30, 2013 · 130,300 miles

    Door

    Went to open the drivers side automatic sliding door on my 2004 sienna xle, the door opened about 6 inches and stopped. I got out to open it manually and it would not open. I was able to close it and that is when i saw a cable hanging down the side of the van, that's when i figured out the cable that opens the door had broke. I am now unable to use the door as it will only open about six inches. It will now cost me…

    ODI 10495299

  • January 1, 2013

    Door · Electrical System

    2004 toyota sienna le minivan. Consumer writes in regards to defective rear electrical sliding door. *smd

    ODI 10492642

  • December 27, 2012 · 162,795 miles

    Door

    Toyota issued a recall for the power cord on the electric sliding door. The design (located on the door's exterior) exposed it to the elements and caused the cable to snap. That happened to my 2004 sienna but my van was beyond the max mileage they allowed in the recall. So we've just been using the door manually. Yesterday, my son opened the door a liitle too hard and he had to pull harder than normal to get it to…

    ODI 10490306

  • December 11, 2012

    Door · Electrical System · Exterior Lighting

    This is a recurring incident. On cold days, the sliding doors will freeze shut. This is a common problem from my understanding, and some folks on web forums have recommended filing a complaint to hopefully get toyota to issue a recall and resolve the issue. The freezing door problem is exacerbated by the electrical door lock mechanism and open/close sensor on the slider. In many cases, the failed attempt to open the…

    ODI 10563514

  • December 3, 2012 · 150,166 miles

    Door

    Sliding side door automatic opener cable broke, disabling the opener. Do not use that door anymore because it can stick in the open position now. This is covered by a customer support program (csp) that is good for 9 years or 125,000 miles, but my car is past that. Since this is a known problem, and since it can be expected to occur, but occur later than the warranty for doors that aren't used that often, i feel…

    ODI 10515756

  • September 11, 2012 · 88,000 miles

    Door · Latches/Locks/Linkages

    Our 2004 sienna's driver-side manual-slider door does not latch properly. 2 of the 3 bolts have become detached. Toyota states that this is not covered under the "rear sliding door latch assembly" warranty enhancement notice, although detached bolts and failure of the rear sliding door to properly latch is clearly a latch assembly issue. This is also a significant safety concern as my son rides in that side of the…

    ODI 10481995

  • September 3, 2012 · 97,124 miles

    Door · Electrical System

    I am having trouble with the side power sliding door. *tr

    ODI 10478680

  • September 3, 2012 · 120,000 miles

    Door

    The electric sliding door cable is fraying and the door does not open or close properly. *tr

    ODI 10474470

  • August 24, 2012 · 125,000 miles

    Door

    The cables on both the left and right side automated sliding passenger doors have snapped within a 4 months of one another (right side on 8/24 and the left side on 12/26) and now i am unable to open either door. The doors will not operate even manually so the only way for a passenger to get in our out of the car is through the rear lift tailgate or the front doors of the vehicle. This is not acceptable in the case…

    ODI 10490301

  • August 23, 2012 · 150,000 miles

    Door

    The automatic sliding passenger doors on both sides of my toyota sienna xle have stopped working. I first reported a problem to toyota in 2011 when the sliding door behind the driver seat stopped working. Toyota refused to cover the repair (my van had 129,000 miles on it). Due to the $1,500 cost to replace the whole motor assembly, i had the cable cut by a repair specialist so the door could be operated manually.…

    ODI 10472799

  • August 16, 2012 · 150,000 miles

    Door

    Driver's side door with loud popping noise with every opening and closing and jar of the door with these noises. *tr

    ODI 10471164

  • July 5, 2012 · 125,000 miles

    Door

    Toyota sienna automatic sliding door failed. The door is unable to be opened even in manual mode. Used the key fob and the cable just snapped. This is a design flaw and a serious safety issue as my children need to climb over seats to exit through the only door that works as my babies car seat was in that spot. In an emergency this is a serious hazard and is just waiting for disaster to happen. *tr

    ODI 10464361

  • July 2, 2012 · 29,168 miles

    Door

    Driver side door started making load popping and creaking noises when opening and closing. Brought the van to the dealer for service and was told that the welds inside the door were broken. Service manager informed me that it was a manufacturing defect and recommended i call toyota customer service. Toyota admitted it was due to a defect but since i was out of warranty they would do nothing to fix it. Doors should…

    ODI 10464437

  • July 2, 2012 · 130,000 miles

    Door

    The cable on my passenger side sliding door broke, rendering my door inoperable. It will open 8 inches at most, which prevented me access to my child's car seat. I inquired with toyota after learning online that there has been a warranty extension for this problem, since it seems that it has been a pervasive issue with the siennas. The dealership informed me that the limit for the warranty extension is 9 years or…

    ODI 10464011

  • June 25, 2012 · 62,960 miles

    Door

    The problem is with our front drivers door. It started out closing on my leg and squeaking. Since my driveway is on a slight hill, i attributed it to this. I never received the warranty enhancement? Regarding this or i would have known these were due to a defect with the car door hinge welding and we would have brought it in for repairs. Since then, the door started to make a very loud clicking and squeaking noise.…

    ODI 10470320

  • June 15, 2012 · 99,000 miles

    Door

    Passenger door makes noise (hinges) and toyota don't cover it. I did received a notice from toyota that they cover 120k mileage / 9 years for sliding door problem not for driver door. The dealer is asking me about $2,500 to change the door. It's not fair. Toyota need to fix their problem!!! *tr

    ODI 10465901

  • June 5, 2012 · 62,960 miles

    Door

    Our 2004 sienna van was at the dealership for a repair under warranty enhancement. In the past, the door had closed on my child numerous times due to a defect. After that the door did not close at all unless we went out of our van and pushed up on it as it was closing. A mechanic at toyota pointed out to me chipped paint above the door which we were told indicated that the door was sagging due to the hinge not being…

    ODI 10470318

  • May 9, 2012

    Door

    To begin with, the window on the driver side rear sliding door has not opened all the way for many years. In addition, during the winter, the rear sliding doors freeze shut to the point where my children have to climb through the rear hatch to get into the car. Last year, my husband attempted to open the driver side sliding door and pulled the handle off. There are several cracks in the dashboard that developed…

    ODI 10616028

  • March 30, 2012 · 103,700 miles

    Door

    Recently purchased a used 04 toyota sienna and the passenger power sliding door does not work and sticks when using the exterior handle. This should be considered a safety issue as in an emergency its a gamble whether or not the door could open. We currently just use the manual driver side door as the fix fir this from the dealership is between $1000 - $2000... *tr

    ODI 10453735

  • March 13, 2012 · 103,000 miles

    Door

    On march 13, 2012, the driver's side sliding door was seriously stuck in the open position. It would start to close, but then pop back. It would not close in manual mode either. Since then, it's happened one additional time. Eventually, we were able to forcefully shut the door. Today, may 17, 2012, the dealer (tansky toyota in columbus, ohio) inspected the door but didn't do anything because it wasn't symptomatic at…

    ODI 10458796

  • March 10, 2012

    Door

    Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. As of this morning it will no longer unlock, therefore we can not even get the door open. My children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car. *tr

    ODI 10451143

  • March 4, 2012 · 109,182 miles

    Door

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the door cables for both the driver and passenger sides failed without warning. The contact had to enter the vehicle through the front doors or rear hatch. The dealer stated that the cables to the doors would have to be replaced but it was not covered under warranty. The failure and the current mileages were 109,182.

    ODI 10451161

  • February 23, 2012

    Door

    The cable on my 2004 toyota sienna sliding door snapped. First the remote buttons failed to open the door and then shortly after the door will not open at all either from the outside or the inside because the cable snapped. I can see the broken cable underneath the rear window. Toyota is telling me they want about $2k to fix the problem. I have read that this is a pretty common problem for this vehicle and am…

    ODI 10451401

  • February 7, 2012 · 84,000 miles

    Door

    The automatic sliding side door on my 2004 toyota sienna quit working. The cable broke and the door still works manually. Without the cable, the heavy door slides closed with great force. If the van were to be parked on a downward slope, a person could easily be injured by the out of control door. It appears the cable was the safety mechanism for the door. My research shows this is a large problem with these…

    ODI 10447212

  • January 26, 2012 · 136,000 miles

    Door

    The cable in the power sliding door (passenger side) has caught. The door is stuck partway open. I cannot open it further nor close it. This is a common problem as evidenced by many other claims. Of course, to operate with the door partially open would be very dangerous. Here are two url's that include similar issues: http://www.tundrasolutions.com/forums/sienna/[redacted]-sienna-power-sliding-door-cable/…

    ODI 10445656