2004 Toyota Sienna Latch Problems
- 46
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 46 stored complaint records:
- 0 indicate a crash
- 5 indicate injury
- 0 indicate fire
What owners report
- sliding door · 36 records
- rear sliding · 8 records
- side door · 8 records
- power sliding · 7 records
- sliding doors · 6 records
- passenger side · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 12 |
| 60–100k mi | 7 |
| 1–30k mi | 7 |
| 100–150k mi | 5 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Latch
When open or close the driver side front door, there is a loud popping sound. The weld-on hinge between the door and the body is broken. Toyota dealership informed us that the problem will deteriorate in the coming days. The door will swing freely when open, potentially hit people and other cars near by. The window on the door may get stuck and not able to be opened or closed. Toyota was aware of this problem as…
ODI 10618322
Hatchback/Liftgate · Latch
2004 toyota sienna xle limited. Consumer writes in regards to problems with doors on vehicle. *smd the consumer stated the rear lift gate was repaired several times. The consumer was informed there was a recall involving a particular part on the vehicle, and she has been having problems ever since. The consumer stated when she opened the liftgate, it would fly open too quickly and when she closed it, it would…
ODI 10489941
Latch
The passenger power sliding door began making a terrible noise. When we looked into the matter, we saw that the mechanism that controls this is a cable that is exposed to the elements. The cable had rusted and snapped. This is obviously a very poor design and should be recalled. *tt
ODI 10444471
Latch
Power sliding door locks and wont open. Its a simple power door lock, when malfunction, no one can open the door, and its serious risk hazard. Toyota dealer charges $700 to repair a door because they say the warranty over after 30k miles. *tt
ODI 10427810
Latch
Tl* the contact owns a 2004 toyota sienna. The contact stated that when depressing the button to activate the sliding door, there was an abnormal noise but the door would not open. The door could only be opened manually. The vehicle was taken to the dealer and the contact was told that the door lock actuator needed to be replaced. The failure mileage was 102,085 and the current mileage was 122,055. Updated 07/06/12…
ODI 10460284
Body · Door · Latch
One rear sliding door comes open after latching (once when the sienna had started moving) and can only be securely closed by an adult standing outside of the door, pushing when it latches and quickly hitting the power locks. The opposite rear sliding door: after it fully opens, it "bounces back" and begins to close again. A child cannot stop it; an adult must stand there and use full force to stop it from closing.…
ODI 10486377
Latch
Tl* the contact owns a 2004 toyota sienna. The contact was parked on an incline with the rear driver window opened. The rear sliding door was engaged but would not latch in the open position. The door began to involuntarily close and would not remain in the open position. The contact stated the failure would only occur when the rear driver window was opened. The failure would occur whether on an incline or a flat…
ODI 10343008
Latch
Tl* the contact owns a 2004 toyota sienna. The contact stated that the rear sliding door malfunctioned and became very difficult to open. The contact mentioned that the latch would not release to open and the handle broke after trying to pull the door open. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure and did not offer any assistance. The…
ODI 10462074
Latch · Latches/Locks/Linkages
Defective sliding door and cable on 2004 toyota sienna: recently, a cable that allows the side door(s) of the vehicle to open and close automatically, snapped in half. This very well could have snapped in half while a person was standing near the vehicle, creating a serious injury. With the cable now broken in half, the door(s) now will not latch properly when either the vehicle remote or the side door control(s) in…
ODI 10306024
Latch
Tl*the contact owns 2004 toyota sienna. She stated that while driving 10 mph when she made right turns, the open door light illuminated for the left rear sliding door. The week after the light illuminated she was unable to latch the door shut. She took the vehicle to the dealer and the dealer diagnosis located the failure as the bolts and found that two of them were pulled through the metal sheet and the third bolt…
ODI 10301736
Latch
The right automatic rear passenger door in my 2004 toyota sienna malfunctioned suddenly, rendering it totally inoperable. It would not close all the way. Then it would not open. The dealer got it closed and said it would be $2,000 to repair and that they could not assure me that it's current closed state is safe. The hazard is that the only door for passengers to exit now is the same side as the gas intake, so if…
ODI 10305983
Latch
Tl* the contact owns 2004 toyota sienna. While parked on a downward incline, the rear driver sliding power door opened and then abruptly closed. The vehicle was taken to an authorized dealer for inspection. The technician ordered the latch assembly because the bottom door latch had fractured. The failure mileage was 60,000. The current mileage was 60,500. Updated 12/09/09 *bf updated 12/10/09.*jb
ODI 10293253
Latch
The cable on the automatic sliding door frayed and broke, preventing the door from securely closing. For that day, the door would slide open or shut depending on how i drove and the angle of the terrain. Then later in the day, the door would not close at all. I was able to slide it shut about halfway and then it would get stuck. I figured out that the broken cable was getting tangled in the door, preventing it from…
ODI 10432840
Door · Latch
2004 toyota sienna. Consumer writes in regards to vehicle sliding door malfunction. *smd the consumer stated the left sliding door came off track, after the cable system malfunctioned. When the door fell down to the side step, it shattered the left rear window.
ODI 10495643
Latch
Tl*the contact owns a 2004 toyota sienna. While attempting to open the passenger side door with the door handle, the contact noticed that the cable under the rear window snapped due to corrosion. The vehicle was taken to the dealer and they stated that the central hinge needed to be replaced. The current and failure mileages were 95,000.
ODI 10278635
Latch
Tl* the contact owns a 2004 toyota sienna. The contact stated that the passenger sliding door would not remain closed and the latch would not catch. The vehicle was repaired twice by the dealer but the failure continued to recur. The contact called the manufacturer after the third failure who offered to cover the cost of the part and the contact would be liable for the labor costs. The vehicle was scheduled for a…
ODI 10394427
Door · Latch
Tl*the contact owns a 2004 toyota sienna. The contact stated that while parking the vehicle the passenger sliding door disengaged which caused damaged to the body of the vehicle. The contact felt that rusted cables caused the failure. The current and failure mileages were 103,000. Updated 07/08/08. *bf
ODI 10228937
Latch
I started having trouble completely closing the driver's side sliding door on my 2004 toyota sienna. It has a broken latch mechanism (the door is manual, not power). The latch is held in place in the door with three bolts. Two of them have sheared out of the metal of the door. *tr
ODI 10223162
Latch
It would appear that the mount for the left rear door's lock on my 2004 sienna 8le is broken. The door on the backside has mounts for the female receptable to the u-shaped bolt on the car body. The screws on that mount have torn through the sheet metal and now the door wont close all the way. I think the u-bolt from the body is not sitting completely into that receiver on the door as a result of a small…
ODI 10222469
Latch
Tl*the contact owns a 2004 toyota sienna. The contact stated that both the driver and passenger rear sliding door locks were defective. Previously, one of the doors came off track and caused the glass to shatter. The dealer repaired the door and glass. On july 1, 2008, the contact's children were trapped in the vehicle because he could not unlock the doors. The children had to be removed from the vehicle through the…
ODI 10233061
Latch
No significant events occurred up to the failure beyond normal expected use. Defective welds on the driver side door strap result in failure of the door strap mechanism. Toyota has not resolved the problem. *tr
ODI 10205916
Latch
Tl*the contact owns a 2004 toyota sienna. The passenger side door opened while the vehicle was in motion and accelerating. The speed was 4 mph. The dealer stated that the control panel and latch assembly needed to be replaced. The current mileage was 54,347 and the failure mileage was 54,000.
ODI 10204608
Latch
Our van has power sliding doors. In the summer of 2006, the driver side door was opening when the cable snapped. The van was taken to the local dealer who was able to get toyota to supply the part ($1,000) and charged approx. $300 for labor to install new motor & cable assembly even though the van was out of warranty (approx. 65,000 miles). In the summer of 2007, the passenger door was opening when the cable also…
ODI 10206664
Door · Latch
Driver's side passenger door internal mechanism is broken. Auto body shop states they have seen this failure on multiple toyota sienna vans of this model era 2004 and later. Will cost $1,500 to repair including welding of failed metal part in internal door mechanism. Updated 11/1/07 *tr
ODI 10201888
Latch
Door check failure on the drivers side door. This causes loud popping noises when opening and closing the door. *jb
ODI 10205548