Dear to who concern this case, on august 26, 2019, i purchased a brand new car, sienna, toyota 2020 from principle toyota on 7370 winchester rd, memphis, tennessee 38125. i discovered that there are major issues with the car. i was guaranteed by the dealer that the car is in perfect working condition before purchase. however, after driving the new car for few days, the key remote stopped working and i revisited the dealership to get it fixed. i talked to jimmy rocker, one of the sale associates, and he transferred me to the toyota service center. after few more days of driving the car, more problems emerged. the car warning monitor indicated 'awd system malfunction 2wd mode engaged, contact your dealer' as well as 'brake override malfunction, visit your dealer'. not only the warnings, the car suddenly stopped on the highway. luckily there were no cars behind me, otherwise i would have been injured. the second time i revisited the dealership, i encountered chris thompson, the new car director at principle toyota. i suggested him to inspect my car and finding a solution for it. i have tried to explain to ...