We have classified the 1 complaints from 2016 Toyota Sienna about STRUCTURE into the following categories.
On june 6, 2019 at approximately 6 pm my vehicle experienced unintended acceleration. i was driving at 15 mph and it accelerated to 40-50 mph. braking did not slow down the vehicle. i jumped the curb and hit three small trees. it came to a halt after undercarriage damage had been sustained. it was towed to cummings mobility where i purchased the vehicle. they could not determined what caused the unintended acceleration.
It the sliding door that could open while driving. toyota sent a recall document but they claim that since it was fixed with a ramp for handicap ,they claim that the ones responsible are the other company and not toyota. the company examined it and they claim that it is toyota.
Power sliding door cable snapped. it happened to both door (right and left) about 6 months apart. had the car for about 2 years not not even excessive use. the first time was at a dealership for vehicle service and they fix it for free since it happened there even though they said warranty does not cover. the second time was over this weekend and when i search online, many people experience the same problem. poor quality cable (linkage) for the powered sliding door.
tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contact and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the remedy was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.
Received notice in the power sliding door malfunctioning. toyota has failed to provide a solution and refuses to provide a loaner car. toyota indicated that one should not drive in the back seat because the door could potentially open. with something this serious, how can they not provide a loaner car to their customers until a resolution is found?! this is highly unacceptable and horrible customer service from toyota.
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Toyota notified me today 1/17/17 of a recall dating back to november 22, 2016. there is still no remedy for the recall, which poses a serious safety issue. my concern is driving this vehicle under unsafe conditions, with the possibility of something dire occurring. *tr
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2016 toyota sienna. the contact received a recall notification for nhtsa campaign number: 16v858000 (structure: body) and stated that the part needed was unavailable to perform the recall repairs. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2016 toyota sienna. the contact received a recall notification for nhtsa campaign number: 16v858000 (structure). the part needed was unavailable to perform the recall repair. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect. ..updated 02/09/17 *bf the consumer stated he/she experienced an issue with the door opening/closing. updated 03/01/17.*jb
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (lia toyota of colonie, 2116 central ave, schenectady, ny 12304) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted at 888-270-9371 and stated that the parts were available and to contact the dealer. a case number was not provided. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2016 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.