1. Toyota Sienna
  2. Problems
  3. 2013
  4. Body

2013 Toyota Sienna Body Problems

37
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 37 stored complaint records:

  • 0 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 14 records
  • parts recall · 8 records
  • failure parts · 8 records
  • recall issue · 7 records
  • side sliding · 6 records
  • structure parts · 6 records

Mileage in stored records

BandRecords
1–30k mi7
30–60k mi4
60–100k mi4
100–150k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 28, 2019 · 63,000 miles

    Body

    While pulling on the handle to open the door, the handle broke off.

    ODI 11181764

  • August 12, 2018 · 72,100 miles

    Body · Electrical System

    Fuel filler door upper hinge is broken. This prevents the electrically operated sliding side door from opening thus causing entrapment for passengers in the rear seating areas. The sliding door sometime will not open when parked or standing because of the broken fuel filler door upper hinge

    ODI 11120130

  • March 13, 2018 · 113,000 miles

    Body · Hinge And Attachments

    Tl* the contact owns a 2013 toyota sienna. The contact had the sliding doors replaced, but the hinges on the inside of the passenger side sliding door were rusted out. As a result, the door fell off the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs due to the sliding door that was detached from the hinge. The contact called sherman toyota 1555 ([redacted],…

    ODI 11079144

  • November 10, 2017 · 74,000 miles

    Body

    I had the recent sliding door recall done but my driver's side sliding door still isn't working correctly. After the fix the car was hard to start sometimes, as if the battery was getting weak. I put an ammeter on the positive lead of the battery and notices minimal amperage until i started operating the driver side sliding door, then there was a 2.4 amp draw even after the doors were closed and the car was locked.…

    ODI 11045135

  • September 20, 2017

    Body

    I was notified my vehicle had a recall on the power doors. I made an appt on 9/20/17 with alamo toyota to have them look at my vehicle and was told they were ordering the parts. I called alamo toyota on 10/10/17 and was told the parts were on back order. I called again on 1/3/18 and was told by 2 individuals that they could not find that the parts were ordered for my vehicle. We are talking 3.5 months later i'm…

    ODI 11062224

  • September 20, 2017

    Air Bags · Body

    I'm disappointed that alamo toyota in san antonio, tx did not mention or request to fix this recalled part when my vehicle was brought in in september 2017 for the recall on the power doors. Now, several months later i'm dealing with another recall waiting on parts to be ordered when this could have been fixed 4-6 months ago and this whole time myself and my family have been at risk with these recalled parts not…

    ODI 11062220

  • July 19, 2017

    Body

    Toyota has yet to fix the power sliding door problrsm for my vehicle. I am handicapped and the power doors were the reason i bought this vehicle. I have tried three times to get this fixed. The latest time they set up the appointment and then called stating that they couldn't fix it and again i needed to wait. I just need this fixed as soon as possible. This recall has been out for a very long time but they have yet…

    ODI 11013515

  • July 14, 2017 · 39,000 miles

    Body

    The cable of my automatic doors of my toyota sienna snapped. When i tried to open the door using my key fob, the door opened, but them proceed to make a high pitched beeping noise (like when you try to lock the doors while one of the doors is open). The doors do not automatically close and it needs to be manually closed. After investigating, i noticed that the cable of the vehicle was severed. The car has been…

    ODI 11005933

  • July 11, 2017 · 26,000 miles

    Body

    Tl* the contact owns a 2013 toyota sienna. While driving approximately 45 mph, the driver's side sliding door opened. The contact stopped the vehicle and switched the door to manual operation. The contact received notification of nhtsa campaign number: 16v858000 (structure). The contact took the vehicle to the dealer (greenfield toyota, greenfield, ma, [redacted]), but the failure was not remedied due to a handicap…

    ODI 11034592

  • July 11, 2017 · 26,000 miles

    Body

    While driving home from the toyota dealership following routine maintenance my drivers side sliding door opened while traveling at speed. I went online and learned there is a safety recall issued for my vehicle for this problem. I called the dealership and scheduled a visit to have the problem fixed. When i arrived they refused to make the repair because i had a bruno handicapped seat installed so that my wife, who…

    ODI 11034588

  • July 7, 2017 · 33,000 miles

    Body

    Recently noticed that after a heavy rain, water is leaking into the vehicle on passenger side and along the upper console where switches for the sunroof are located. Opened slide and felt water along the front edge of opening for sunroof. Cannot tell where rainwater is entering but believe it might be the sunroof seal.

    ODI 11012276

  • June 13, 2017 · 48,000 miles

    Body

    I have had a sliding door failure, exactly as described in notification zh4 and zh5, and safety recall 16v-858. The rear sliding door would not fully close, or would not latch, and would often re-open automatically. The door exhibited a grinding noise and would often not latch. This on a vehicle just over 3 years old with 48,880 miles on it, always garaged and never in an accident. When i the vehicle in to the…

    ODI 11055496

  • April 14, 2017 · 64,000 miles

    Body · Electrical System · Unknown Or Other

    Smelled burning or smoldering inside of vehicle while driving. After stopping to inspect, noticed that a wire for sliding electric door was just hanging (drivers side exterior of rear quarter panel). The wire was burned and was just hanging there. The electric sliding door would not work afterwards. Took siena to toyota dealership and was advised that there is some type of warranty affecting the doors but they…

    ODI 10978969

  • April 6, 2017

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised that owners would receive a second notice when remedy parts become…

    ODI 10970859

  • March 31, 2017 · 4 miles

    Body · Electronic Stability Control

    Sliding (l&r) doors opened prematuely few times and now auto function stopped working. System displays p1603 code and says maintenance required, but there is no problem found.

    ODI 10978880

  • February 25, 2017 · 49,192 miles

    Body

    The driver side sliding door on a 2013 toyota sienna minivan was slow to open do to overnight freezing rain. However, the door did open but then would not automatically reclose. More importantly, the door would not latch when manually closed. The door had to be tied shut in order to drive the vehicle to the toyota dealer since there was no other way to fasten it. The dealer reported they knew this was part of a…

    ODI 10959832

  • February 2, 2017

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 10958287

  • January 7, 2017

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to a dealer who stated that the remedy was not available. The contact had not…

    ODI 10980834

  • December 24, 2016

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure). The remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was not made aware of the issue the vin was unknown. The contact had not experienced a failure. Updated 04/05/17*lj *cn

    ODI 10947331

  • December 23, 2016

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool…

    ODI 11003143

  • December 13, 2016 · 104,000 miles

    Body

    While stationary in driveway, passenger rear door intermittently will not open or will not close. We have noticed this after the vehicle has been turned off, and the key is no longer in the ignition. This has happened multiple times. My son will push the button from the inside of the vehicle, and attempt to use the handle on the inside of the vehicle. On multiple occasions when the door would not open, he had to use…

    ODI 10935266

  • December 12, 2016

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer toyota of ithaca new york was contacted and confirmed that the parts were not available for the recall remedy. The…

    ODI 10995468

  • December 8, 2016

    Air Bags · Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign numbers: 18v024000 (air bags) and 16v858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to thomas toyota (1437 n larkin ave, joliet, il 60435, [redacted]) where it was…

    ODI 11075827

  • December 1, 2016

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v858000(structure) was received in december of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not…

    ODI 10979639

  • November 30, 2016

    Body

    Tl* the contact owns a 2013 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts…

    ODI 11018664