We have classified the 2 complaints from 2012 Toyota Sienna about STRUCTURE into the following categories.
On both sides of the vehicle the rear sliding door latches rusted and broke off resulting in doors not opening and closing properly.
Power sliding door would not open or close, when parked. began to make clicking noises when trying to open or close door. the door would not open completely and it would not latch properly. cable became frayed and broke and was dangling from door. when we went to have it fixed, the quoted us $1200 to fix it, so we opted to cut it and use it manually. when used manually, the door is often unsafe because it slides rapidly and once closed on our daughter's hand.
Tl* the contact owns a 2012 toyota sienna. while driving 25 mph and making a right turn, a clicking noise was detected coming from the driver's side door and the door ajar warning indicator illuminated. the vehicle was taken to roseville automall (700 automall dr, roseville, ca 95661, (916) 782-5999), but the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 24,000.
Tl* takata recall. the contact owns a 2012 toyota sienna. the contact received notification of nhtsa campaign numbers: 17v006000 (air bags) and 16v858000 (structure). the contact was unable to have the vehicle repaired because he was on active duty out of the country and the unknown italian dealer was unable to assist. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the unknown italian dealer was contacted and refused to perform the repair because their system was not optimized for recalls. the manufacturer was made aware of the issue and did not assist. the contact was informed that the manufacturer did not condone taking the american made vehicle overseas with safety defects. the contact had not experienced a failure. parts distribution disconnect.
A few weeks ago i received a remedy notice safety recall # 16v-858. and went online to schedule an appointment for nov 27 2017. sara called from toyota and said she can only schedule at the earliest appointment is jan 16 2019. per safercar.gov site "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa. so iam filing an online complaint with nhtsa. toyota said they have to fix lots of cars so that is why the earliest appointments is 2019. why does it take over a year to fix a recall issue , an issue which can harm or kill my passengers(kids). toyota has all the parts but cannot fix it asap. they even said to check other dealers for earlier appointment. if they cannot fix it asap why does other dealers who also sell lots of toyota vehicles will be any faster. so my complaints is does it take one death or 100 or 1000 death ...
1) power sliding door opened while driving; 2) strer wheel always stay on right. i took my van to delaer (mark jacobson) and they have not fixed the sliding door after i report the problem with sliding door. after i started searching on internet and found that there is recall also. i called them there is a recall but they did not do anything. recall date: november 22, 2016 dealer reference id: g04 nhtsa recall id: 16v858
I met an accident when a car (at speed around 65 mph) crossing the red light coming from my right hit my car at my right front and none of the srs bags did not deploy. we were 4 passengers at the time of the accident and we all had minor injuries. all the srs bags for other car has been deployed that hit my car. i am really concerned we all 4 would have been killed and it has been considered as the fatal accident by police report.
Autonation toyota arapahoe dealer (http://www.autonationtoyotaarapahoe.com) ordered the parts needed for the power sliding door recall but they refused to install the parts. the van has been converted to a rear entry wheelchair van - ats advantage rear entry long (86 inch channel) http://www.atsmobility.com/vehicle-conversions. please help me understand what needs to be done to have the parts installed for this recall on this rear entry conversion wheelchair van. i have attached a copy of the business card for the toyota assistant service manager, jason vukov.
Drivers side sliding door opened while car was in drive and moving. passenger had to manually close door. after pushing door closed, it will not open or close manually nor electronically and the cable is frayed and broken free from the front anchor and is hanging from the vehicle. this occurred turning into a parking lot.
The vehicle was stationary when the power door cable snapped and the door will now only open approximately several inches. this poses a safety hazard as children in the back could become trapped in the vehicle. when i contacted the dealer i was told this was an incredibly common problem with the sienna minivans but toyota was not doing anything to remedy the issue.
Tl* takata recall. the contact owns a 2012 toyota sienna. without warning, the passenger side sliding door opened. the contact did not receive notification of nhtsa campaign number: 16v858000 (structure). the vehicle was taken to the dealer (auto nation toyota cerritos, 18700 studebaker rd, cerritos, ca 90703, (562) 802-4000) who disconnected the function, but the failure continued. the vin was included in nhtsa campaign number: 17v006000 (air bags). it was unknown when the manufacturer would provide the remedy and parts to the dealer. the manufacturer was notified of the failure and the contact was waiting to receive a solution to complete the recall repairs with the dealer. the failure mileage was not available. parts distribution disconnect. vin tool confirms parts not available.
Tl* the contact owns a 2012 toyota sienna. the contact stated that the rear passenger side sliding door failed. while driving at low speeds, the door independently opened and caused the motor to fail. the contact was unable to close the door. the vehicle was taken to the dealer, williams toyota in elmira, new york; 607-796-9201, where it was diagnosed that the motor and linkages needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 16v858000 (structure:body:door). the failure mileage was 82,000. vin tool confirms parts not available.
2012 toyota sienna. consumer writes in regards to defects with airbag deflator and automatic side doors. *ld the consumer stated a reasonable amount of time has been exceeded for the recall to be performed. *js
Tl* the contact owns a 2012 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the remedy for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue, but was unable to provide an estimated time frame for the repair. the contact had not experienced a failure. vin tool confirms parts not available.
Toyota sienna owners received a safety recall notice in november 2016 from toyota warning of issues with the vehicle's doors, and how they can slide open uninitiated while driving, thus increasing the risk of injury to a vehicle occupant. today is april 21, 2017, and there has been no update to this issue, and no fix to the problem. the overwhelming majority of sienna owners drive their children in the back seats where these sliding doors can open on their own while driving. when are they going to fix it? alternatively, they need to give us our money back on our vehicles so we can get one without this concern.