Both back sliding door cables snapped. have been advised the motors siezed causing the cables to snap. neither door works. driver's side door can only open 6 inches. this is a safety hazard in event of emergency. my children can not get out of the car and can not operate the one door able to manually open. fix has been estimated at $1900 per door. toyota knows this is an issue. they issued a customer warrantee enhancement for it but it has expired. they refuse to reopen it. there has been a recall for this on the 2004-2009 model year and currently a recall for this for 2011-2018 models but not the 2010. there are hundreds of toyota sienna's on the road with this issue and it is completely unsafe and totally unacceptable that toyota refuses to take responsibility for the 2010's and cover the costs to fix the problem.
Years ago, responding to a recall about spare tire assembly, the dealership said i was "fine." on 6 /23/2019, while driving at highway speed, north toward lake george, ny, just south of exit 18, there was a loud thump under the vehicle, and as i was sitting in the passenger seat, saw the tire fly out and slide onto the grassy median of the highway. driver also saw it in the rear view mirror. we were unable to stop or retrieve the tire. when we returned from trip, i called dealer service rep. and asked: wasn't this defective spare tire assembly part of an old safety recall? service rep. said they would fix spare tire assembly. i demanded they also include the spare tire. after calling toyota, they agreed. vehicle is being worked on.
I am an active duty service member trying to pcs from germany to the united states. i never received notification of the recall. now there will be a significant delay in shipping our vehicle and out of pocket expenses in the form of car rentals that could have been avoided if i would have been notified of this recall.
Sliding door power cable broken. toyota has enhanced warranty for 2004-07 my but will not fix mine because it is 2010 my.
Passenger side sliding door. the cable snapped and the door would not fully open.
Power sliding doors jammed in the closed (or partially open position) as the door cable got hung up in the sliding mechanism. both doors of our vehicle are now affected. driver side sliding door failed to open fully in jan 2017 - it opened about 4 inches and would stop. passenger side sliding door failed to open at all in may 2017, it would move a fraction of an inch when trying to open and then get jammed. the van has seen moderate use, and the doors were opened with the automatic mechanism (used the button) over 99% of the time. the wear on the door opening mechanism was not caused by inappropriate manual opening. after the problem, in both cases the only way to be able to open the doors was to physically break the guide cables - which was done from outside of the vehicle. it is unlikely to be done from inside the vehicle due to how the person would need to stand and the strength they could generate, especially during an emergency event. fix for the problem is over $1000 for each door. remedy for ...
The latch on the back door melts when the weather is hot, leaving a black, tarry mess in my hands. now that the weather is cold, the latch on the back door is frozen solid, making it extremely difficult to open the back door at all. this could be dangerous if i need to open it quickly. the van is, of course stationary when i try to open the door. the dashboard also melts in the heat. *tr
Cables for both automatic sliding doors snapped. the doors are both completely unusable, as they will not open at all. as my 8 year old was trying to get out of the vehicle, the door stopped working and would no longer work. the drivers' side door cable snapped last week, and the right one, today.
Driver side door cable snaps making it impossible to totally open door. would be dangerous in case of emergency exit.
Both power doors broke the same way. the cable frayed and was pulled into the door by the motor. the doors would not open at all until serviced, which caused a safety concern! the fix was estimated at $1,500 per door.
Power sliding door cable snapp.
Power door cable snapped on driver side rear door.
My wife and daughter were traveling on our 2010 sienna on 07/11/2015 (sat) and the gears seized up when they were turning into a busy 4-lane road. in spite of complete loss of transmission, due to the sheer momentum of the vehicle, my wife was able to direct the vehicle to the right side of the road. when she called me, i arrived to see my daughter crying and standing on the side while my wife was trying to push the van further right with the help of an old couple who were extremely helpful. luckily, my wife and daughter escaped with no injuries (except for a stiff neck and bad headache for a couple of days for my wife) but left with a life-long memories of this painful experience. after towing the vehicle to stevens creek toyota, i was told that that the transmission system had completely failed (metallic parts chipped and ground as per technician) and had to be replaced with an whooping bill of $6k. considering that both of us are our working parents, we had to painfully swallow the cost of repair and move on with our lives until now when i had ...
Received another safety recall notice for a potential excessive corrosion on spare tire. still no remedy. as a temporary solution, toyota will offer roadside assistance at no charge should there be any tire issues. however, no phone number/contact information is provided for roadside assistance on the notice. i called toyota customer service and was told this was an oversight and they readily provided me with a number for a national service. i am not experiencing any problems but am curious as to the lack of transparency by not including the phone number in the notice. it has never been provided on the past interim notices that i was able to find. also, do they ever plan on fixing or is it a calculated business decision not to fix given cost?
Transmission cover busted open at top while i was driving down a busy road. transmission fluid drained causing gears to seize.