2005 Toyota Sienna Support Device/Strut Problems
- 29
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 29 stored complaint records:
- 0 indicate a crash
- 11 indicate injury
- 0 indicate fire
What owners report
- lift gate · 17 records
- rear liftgate · 9 records
- rear hatch · 6 records
- stay open · 5 records
- rear door · 4 records
- power hatch · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 16 |
| 1–30k mi | 3 |
| 60–100k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Support Device/Strut
Tl*the contact owns a 2005 toyota sienna. The contact stated that the power motor unexpectedly engaged, which forced the power lift gate to the fully closed position. A serious injury could occur if someone was struck by the lift gate when it fell down or closed. The vehicle was taken to a dealer and a technician concluded that his vin was excluded from recall # 084244000, structure; body; hatchback/liftgate. Since…
ODI 10283710
Support Device/Strut
2005 xle toyota sienna - back lift gate goes up and should stay but comes back down. Comes down and pushes on what or whoever is standing there, goes up, and comes back down again and again. *tr
ODI 10219107
Support Device/Strut
Mechanism holding lift gate in open position failed. Lift gate no longer stays open without support. *tr
ODI 10218209
Support Device/Strut
Please reference existing nhtsa action number: ea06020 struts for the rear power liftgate failed suddenly. Initial behavior was rear liftgate opening more slowly than normal, and began to occur during colder weather temperatures. Then liftgate struts suddenly failed completely- after opening the liftgate, it fell down with full weight (almost zero resistance) onto driver who was under the liftgate. *tr
1 injury
ODI 10215109
Support Device/Strut
Tl*the contact owns a 2005 toyota sienna. While placing packages in the rear of the vehicle, the liftgate fell on the contact's head without warning. The dealer replaced the struts. One month later, while holding her infant and retrieving packages form the rear, the liftgate automatically fell and struck the infant. The manufacturer stated that they were investigating the failure, but have not reached any…
ODI 10219603
Support Device/Strut
Rear door will not stay in the open position. Door has to be held open or it will descend on head and/or shoulders, causing injury/pain. Appears that rear door stays have failed. *tr
2 injuries
ODI 10212588
Support Device/Strut
2005 toyota sienna liftgate cylinder failed and hatch did not stay open hitting me on the head. *tr
1 injury
ODI 10211992
Support Device/Strut
Failure of rear door hatch to stay open. Defective struts (stays per toyota) in 2005 sienna. *tr
1 injury
ODI 10211979
Support Device/Strut
We have a 2005 toyota sienna xle limited awd minivan with a power lift-gate. Earlier this week, after opening the lift-gate via the power remote, the door immediately slammed down. My wife was retrieving items from the trunk and was hit by the falling door. This is a very heavy door, and my wife hurt herself trying to hold it open, while getting out from under it. The lift-gate opens under power, but now will not…
1 injury
ODI 10210345
Support Device/Strut
My 2005 sienna power hatch door would not hold during cold weather. When it is around 40f, the power hatch door would not stay at the top and would come back down. The dealer replaced the rear hatch struts but the problem remains. The dealer told me it is like that when the weather is cold and there is not much they can do. Here in idaho, there are about 4 months in a year that the weather is that cold. That means i…
ODI 10209805
Support Device/Strut
Tl*the contact owns a 2005 toyota sienna xle. The current mileage and approximate failure mileage was 46,000 miles. There was liftgate strut failure. The automatic door on the vehicle was slow when opening, and occasionally it did not open. Without warning, the liftgate closed on its own and almost caused injury with the contact. There was an open investigation on the vehicle for that component, ea06020. The date of…
ODI 10213490
Support Device/Strut
The support device for the back liftgate failed to stay up. It looks like it leaked fluid where the piston meets the cylinder. It fails everytime the door is open. *tr
ODI 10210478
Support Device/Strut
My daughter was placing items in the back of our 2005 toyota sienna xle when the power rear liftgate suddenly came down with great force and struck her on the arm/shoulder. It was with great difficulty that my daughter was able to escape from under the door. The liftgate operated on its own. This is a serious safety risk. My daughter was able to force her way free, with bruises, but a smaller person could have been…
1 injury
ODI 10204314
Support Device/Strut
Tl*the contact owns a 2005 toyota sienna. The contact stated that the rear liftgate would not remain open. The dealer stated that the liftgate shocks should be replaced. As october 4, 2007, the dealer had not repaired the vehicle. There is a defect investigation open for the structure: body: hatchback/lift gate: support device (nhtsa action number ea06020). The vin was invalid. The failure mileage was 31,000 and…
ODI 10204820
Support Device/Strut
I opened my rear liftgate using the power button and reached into the back of my sienna and the door unexpectedly started closing on top of me. I was unable to push back hard enough on it and had to quickly drop to the ground to prevent being trapped and/or injured. Had my children been in their i don't know how serious it might have been. *jb
ODI 10203331
Support Device/Strut
Toyota sienna 2005 hydraulic lift gate failure caused lift gate to close inexpediently on head. *tr
ODI 10200029
Support Device/Strut
Lift gate will not stay open any longer. When power lift is enabled, it will open the back hatch (slowly) and immediately begin closing -- in power mode! This has some pretty fierce force behind it and am glad that we do not allow our children anywhere near it until this is fixed. One or both of the gas lifters has obviously failed. It used to be that this was bad only in cold weather but now it happens regardless…
ODI 10210476
Support Device/Strut
Back door was opened using the remote key and then it suddenly closed by itself. Individual was hit by the door as it closed. Further inspection showed that the left side "strut" on the door was leaking. Called toyota customer support at [redacted] and was given a reference #. Toyota also referred to tsb bo001-07. Brought vehicle to dealer and dealer would charge to fix since vehicle has 51k miles, although less…
1 injury
ODI 10198419
Support Device/Strut
Liftgate on 2005 toyota sienna xle limited with the power liftgate option. Gradually stopped lifting and upon several occasions, would lift up completely and as i was loading cargo into the rear it came down pinning me between it and the bumper. The shocks were not strong enough to hold the weight of the liftgate and it had started to go down and the power closing feature took over. *tr
ODI 10216452
Support Device/Strut
Complete failure of right rear hatch shock. The shock completely and suddenly lost all pressure causing the rear hatch to fall. Defective part was replaced. Toyota covered only half of the cost. Part was left at toyota of greenville. *jb
ODI 10197079
Support Device/Strut
Rear liftgate stay on 2005 toyota sienna has leaked and failed. Result is now liftgate closes automatically on top of owner when loading and unloading. Only 25,000 miles at time of failure. *tr
1 injury
ODI 10200837
Support Device/Strut
Using the automatic opener on the key fob i opened the trunk liftgate of the 2005 toyota sienna xle limited and was putting groceries in it when it came crashing down on my back. I brought it in to the toyota dealership, and they confirmed there was an issue with the shocks ,and were ordering replacement parts. This was very dangerous. The force that the door came crashing down with was enough that it would' have…
1 injury
ODI 10188113
Support Device/Strut
2005 toyota sienna lift gate strut fail, causing the lift gate to fall on users. *nm
1 injury
ODI 10172033
Support Device/Strut
Dt*: the contact stated while the lift gate was opened, the left rear support hydraulic strut fractured and the lift gate fell down without warning. No injuries were sustained. The vehicle was inspected by a dealer who determined both rear lift gate hydraulic support struts needed to be replaced. The manufacturer was alerted.
ODI 10167855
Support Device/Strut
Rear hatch fails when trying to open the hatch causing the hatch to fall and because of the weight could cause serious injury if someone is attempting to get items out of the back of the van. *jb
ODI 10166472