2004 Toyota Sienna Lock Problems
- 31
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 31 stored complaint records:
- 0 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- rear hatch · 9 records
- lift gate · 8 records
- rear liftgate · 5 records
- came down · 5 records
- stay open · 4 records
- power liftgate · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 9 |
| 60–100k mi | 7 |
| 1–30k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Lock
The automatic rear hatch of my 2004 sienna will not stay open.. The safety feature is not working and it continues to close even if you are standing underneath it.. It will not stay open.. Dangerous for me and the kids! *cn
ODI 10216410
Lock
My wife and i own a 2004 toyota sienna xle with a power rear door. This morning the rear door opened normally; however, as soon as the door opened completely it closed immediately hitting me in the back of the head. I attempted to open the door using the interior button as well as the remote; the door closed immediately regardless of which method i used. I also tried pushing up on the door as it closed which worked…
ODI 10212559
Lock
Yesterday, my wife opened the power rear door of our 2004 sienna xle to get some items from the inside of the van. As the door got to the apex, she started to reach into the car, but the door slammed down violently hitting her in the back. We had never had a problem before so she tried it again, but stood back this time. The power door slowly lifted up and then suddenly slammed down. This is a heavy door so you…
ODI 10212337
Lock
Rear hatch closes on person without warning. Rear hatch does not stay open. *tr
1 injury
ODI 10210735
Lock
The powered liftgate of my 2004 sienna doesn't stay up when open. It closes regardless of someone being under. I personally got hurt when the door closed one time and my son almost got pinned down as well. I am seeing on the internet a lot of people having the same problem and yet i am surprised that toyota has not issued a recall for such a serious issue. I am taking my car to the dealer to get this fixed since i…
1 injury
ODI 10212887
Lock
2004 toyota sienna xle limited awd. Power liftgate does not fully open up when i try to open the liftgate with the switch at the driver's console. Manually open the liftgate does the same. This problem started happening sometime in october, 2007 and now the liftgate opening is getting lower than first experienced. I hit my head on the liftgate few times.*cn
ODI 10213623
Lock
The rear hatch opens fine but starts closing automatically (it is electric) a few seconds after it opens all the way when cold even when no buttons nor the door are touched. *tr
ODI 10208637
Lock
I have a2004 sienna xle. Last sunday october 28,2007 the lift back door when opened (powered ) and reach it's highest point when all of a sudden it jerked downwards forcefully nd hit my husband(-trying to put grocery). It should have stayed up. The mileage is just 17,000+ even though it was bought july 2004. It has since never worked. It does open but jerks back down again when it reached the top. *tr
1 injury
ODI 10207681
Lock
I have a 2004 toyota sienna and the power liftgate is closing unexpectedly. My wife's arm was squeezed the other day because of this liftgate closing by itself while she was getting groceries out of the car. *tr
1 injury
ODI 10203088
Lock
Tl*the contact owns a 2004 toyota sienna. The contact stated that the rear lift gate fails to remain open at the appropriate times. When the lift gate is opened automatically, it rapidly falls and closes. When opened manually, the lift gate closes automatically and without hesitation. He emailed the manufacturer, but has not yet received a response. The contact stated that there is a nhtsa defect investigation…
ODI 10198645
Lock
Rear hatch support cylinder failed. I purchased a new cylinder and replaced it myself. At a cost of $150.00 for one. I started to notice the problem when my automatic rear hatch would only raise the hatch half way and then re-close the hatch. 2004 sienna xle limited. 45k *jb updated 10/03/07 *tr
ODI 10203472
Lock
I have a 2004 toyota sienna, which overall i love. In the past 3 months, the trunk hatch has started to not hold when open & resist opening at times. It used to hold for longer, making me delay the repair. It has progressively gotten worse, so that now it closes within moments with a lot of force. I have no choice but to repair it now, at a cost of $400, or risk serious injury to myself & 3 young children. My…
ODI 10198594
Lock
Rear liftgate on 2004 toyota sienna failed. It was in up position and suddenly came down and i was unable to get it up while i was under it loading groceries. The weight of the door hit my shoulder first and knocked me into the back of the van. I was then able to push it back up after i dropped the grocery bags. The door came down very fast and forceful,ly. I was sore but very thankful that my 4 year old wasn't…
1 injury
ODI 10196622
Lock
The lift gate has fallen unexpectedly on several occassions. My wife, my mother-in-law and my child have all been "hit" on separate occassions by the gate during this malfunction. The dealer has advised that the struts need to be replaced. *tr
3 injuries
ODI 10205182
Lock
Relating to current investigation of 2004 toyota sienna rear liftgate strut failure nhtsa recall campaign number: ea06020). My wife has a 2004 sienna xle with the power liftgate and the struts just failed, causing the liftgate to close and requiring help from a friend standing nearby to help her hold it up to remove our children's stroller. I looked at it this evening and noticed grease around one of the cylinders…
1 injury
ODI 10192990
Lock
Tl*the contact owns a 2004 toyota sienna. The contact opened the vehicle's rear hatch and it immediately shut. When the hatch attempts to close automatically, the electric motor kicks in for fifteen seconds before it can be lifted up again. The hatch must be held open by someone or propped open by a stick. This failure occurs in both wet and dry weather. The engine size and # of cylinders were unknown. The current…
1 injury
ODI 10190876
Lock
Liftgate hazard -- i own a 2004 toyota sienna, with manual liftgate. The liftgate struts/supports have failed. I was hit on the head and shoulder, but was not seriously hurt. Jb
1 injury
ODI 10189672
Lock
The rear door on the 2004 toyota sienna van camer down by itself. The motorized hatch went up and then almost immediately came down. I was getting items out of the back when it hit the top of my head. It kept closing until i hit the remote button , but as soon as it reached the top,it started to close again. I contacted toyota, and they told me the warranty expired, and it would cost $470.92 to fix it. This was a…
1 injury
ODI 10185699
Lock
The power liftgate on my 2004 sienna closes on its own after i open it. The liftgate has struck me on the head and shoulders on several occasions. About a year ago toyota replaced the gas pistons but the situation has reoccured, especially in cold weather. Today, it closed on its own three times.
ODI 10185357
Lock
Hatch on my 2004 toyota sienna van comes down by itself. It is the limited edition version with motorized hatch raising and lowering. It goes up and then comes down by itself. I was standing underneath and it struck the top of my head and gave me a stiff/sore neck. It does this intermittenly, not all of the time. I contacted toyota and told me my warranty is out of date and would not repair it. This is a safety…
1 injury
ODI 10185298
Lock
Struts on rear liftgate failed, injuring my back. *tr
1 injury
ODI 10202115
Lock
Tl*- the contact stated that when he opened the rear liftgate of the 2004 toyota sienna using the remote control access the gate will rise to the top and immediately come down without warning. The contact stated there was an updated door stay replaced on the vehicle in januar 2006 under warranty. The rear liftgate will only lower without warning when opening using the remote. The gate did not lower without warning…
ODI 10183270
Equipment · Hinge And Attachments · Lock · Support Device/Strut
In december, 2006, my tailgate closed on its own, injuring my wife. Toyota replaced the rear stays (struts) under warranty, including the addition of some brackets. At first everything was fine. But when the weather turned colder (below 20f), the rear hatch would not open on its own unless opening under power. And then a couple of days ago (still very cold), the hatch closed on its own under power again. This time,…
ODI 10181252
Lock
Tl*the contact owns a 2004 toyota sienna. The contact stated that the rear lift gate closes unexpectedly and on its own. She stated that it closes with such force, that it makes it very difficult to re-open. The dealer and the manufacturer have not been notified. The failure has caused the contact's husband to sustain a strained back. The vin and engine size were unknown. The current mileage was 20,000 and failure…
1 injury
ODI 10197663
Lock
The rear lift gate lost its full up position and rapidly came down. The power close function kicked in was near impossible to push back to keep it from crushing me. The pressure sensor did not seem to function. The rear lift gate is currently useless but poses a major safety concern with kids in our family. The dealer has not shown the expected sense of urgency in getting this problem fixed. This is our first new…
ODI 10179227