1. Toyota Sienna
  2. Problems
  3. 2004
  4. Body

2004 Toyota Sienna Body Problems

275
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 275 stored complaint records:

  • 0 indicate a crash
  • 8 indicate injury
  • 1 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi100
100–150k mi80
30–60k mi41
150–400k mi21
1–30k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 15, 2011 · 87,000 miles

    Body

    Passenger side automatic sliding door cable frayed and rubbing. We discontinued use to prevent breakage, leaving us with only one door for the rear passengers. Toyota dealer claims this is a $1600-$1800 fix. *tr

    ODI 10453706

  • July 12, 2011 · 75,000 miles

    Body

    The cable on the power sliding door snapped. Now the door is non-functioning and can not be opened. *tr

    ODI 10451045

  • July 6, 2011 · 90,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that while parked on an incline, the cable fractured and the passenger side sliding door slammed shut. The dealer diagnosed that the motor and cable needed to be replaced. The manufacturer was notified, but denied assisting the contact with the failure. The failure was not repaired. The failure and current mileage was 90,000.

    ODI 10411938

  • July 4, 2011 · 84,555 miles

    Body

    The front driver side door weld of door check mounting panel has failed. The door can swing open dangerously if not repaired. *tr

    ODI 10426562

  • July 1, 2011 · 120,000 miles

    Body

    Power sliding door on the passenger side stopped working, so we started using it manually. Now the door is locked shut and won't open from the inside or the outside (the child safety lock is disengaged). I would attempt to fix it myself, but screws are located in an area you can only get to with the door open. I can partially pry the interior panel, but only gives me very limited access. Very frustrating! *tr

    ODI 10452086

  • June 15, 2011 · 94,000 miles

    Body

    Sliding doors (both drivers and passenger sides) the cable assembly has snapped on each of the sliding doors of the vehicle nearly whipping my sons leg as he entered. The door then could not be closed, forcing us to drive to the dealership with the sliding door wide open. I have heard of other instances where people have been stuck in the door as the assembly broke upon either opening or closing. *tt

    ODI 10432737

  • June 5, 2011 · 120,000 miles

    Body

    Tl*the contact owns a 2004 toyota sienna. The contact stated the passengers automatic sliding door required extensive force when it was opened manually. The vehicle was taken to an authorized dealer who stated the failure was related to the power sliding door motor. The service warranty expired and the vehicle was not repaired. The manufacturer was notified of the defect and were unable to provide further…

    ODI 10405773

  • June 1, 2011 · 130,000 miles

    Body

    The cable on the power sliding door snapped and the door is now completely inoperable. The door cannot be opened manually or electronically. This is a very serious malfunction as it could pose a threat to exit in an emergency. Toyota wants $2,200 per door to fix this problem. Quite clearly, this is a safety issue.

    ODI 10417431

  • June 1, 2011 · 55,000 miles

    Body

    The drivers side passenger sliding door will not open. This is a non-automatic sliding door. There is no way to open the door from the inside or the outside. This has happened with our automatic door as well. We had to pay over 1800 to have that door fixed. This is a safety issue when the doors will not open! If there was to be an accident and the children could not get out of that door because there is a fault with…

    ODI 10406397

  • May 15, 2011 · 60,000 miles

    Air Conditioner · Body · Door

    Tl* the contact owns a 2004 toyota sienna. While parked, the contact noticed a fracture on the driver's side of the dashboard. The manufacturer was made aware of the failure and a complaint was filed. Additionally, the contact heard a grinding noise coming from the air conditioning unit. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the air conditioning…

    ODI 10477323

  • May 13, 2011 · 86,667 miles

    Body

    Drivers door popping sound. Bracket lever for door stop mounting plate broken loose. Dealer referred me to auto body shop. Advised need for new door: welding the plate back on has not proven successful. It just breaks off again. Cost over $3000. Dealer said toyota extended warranty to 5 years or 100,000 miles. I was not advised and am now outside those limits. Another toyota boondoggle/cover-up along with their…

    ODI 10456205

  • May 11, 2011 · 70,000 miles

    Body

    My 2004 sienna toyota door fell right off of the car. First the power opening stopped working then some wire snapped and the door fell right off the car. This is usually a spot most people put their children. This is a door that teachers open to get my child out for school. If this happened moments before it would of fell on a teacher in front of the entire school and my child. *tr

    ODI 10400547

  • May 1, 2011

    Body

    The right side automatic door will not engage when button is pushed. It only engages when handled are used both inside and outside. *tr

    ODI 10424438

  • April 28, 2011 · 73,000 miles

    Body

    Door check had been clicking - lubed it with lithium grease. Then window wouldn't go all the way down. Brought vehicle to dealer to be told the door check failed, bent the window track and needs to be repaired by re-welding another piece of metal to the door and door check to the tune of $500. When we inquired about the past safety issue of the door investigation and voluntary warranty extension of the door check,…

    ODI 10398964

  • April 4, 2011 · 100,000 miles

    Body

    Sliding doors typically freeze shut in winter, even when water is not present (i.e. Garaged). Renders ingress and egress impossibly through these doors. Also, motors and door bearings wear to the point of power doors becoming inoperable or place them in contact with the body of he vehicle. Multiple owners report these and related/similar issues.

    ODI 10854847

  • April 4, 2011 · 96,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that while traveling 50-55 mph, the passenger side rear door opened independently. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 96,000 and the current mileage was 117,000.

    ODI 10472878

  • April 1, 2011 · 100,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the dashboard was defective. The dashboard was cracked near the air bag area and the contact was concerned that the failure could cause a disruption in air bag deployment in the event of a crash. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 114,000.

    ODI 10440540

  • April 1, 2011 · 60,000 miles

    Body · Door

    Tl* the contact owns a 2004 toyota sienna. The contact stated whenever accessing the front drivers side door there was unusual noise and then the door would open abruptly or close with force. The vehicle was taken to an authorized dealer for diagnostic testing where the technician stated the check strap plate fractured which would require replacement of the door. The vehicle was not repaired. The manufacturer…

    ODI 10430436

  • March 26, 2011 · 90,300 miles

    Body · Unknown Or Other

    The incident occurred while i was driving from ohio to florida, on spring break. I was the sole adult in the vehicle with my two daughters, who were riding in the middle seats. We had traveled all day and had stopped in lake city, fl to fill up with gas. When we got back on the highway (i-75), my daughter told me she was hot. It was just after 8 pm and the sun had set. Not wanting to turn on the air conditioner, i…

    ODI 10414349

  • March 26, 2011 · 69,000 miles

    Body

    Loud noise when closing and opening driver side door. *tr

    ODI 10397974

  • March 1, 2011 · 90,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that while parked, he noticed that the dashboard was cracked along where the front passenger side air bag was located. The vehicle was taken to an authorized dealer for a diagnostic test and the technician stated that the dashboard would have to be replaced. The vehicle was not repaired. The contact was concerned that the crack on the dashboard may have a…

    ODI 10446183

  • February 1, 2011 · 135,000 miles

    Body

    Power locked up due to metal wire connecting it to the motor is shredded. The metal wire has some black coating that has worn off and the metal exposed looks rusted and caused it to break. The door can only open partially causing ingress issues. *tr

    ODI 10450136

  • January 26, 2011

    Body

    Toyota dealership told me (today) that my power sliding door motor needs replacing. I took my sienna 2004 xle limited van in for diagnosis because the passenger side slider door was operating slowly and it keeps getting worse and sometimes won't even close if i'm parked on an incline unless i give it a push. I had both doors sliding lock release motors replaced in 12/ 2008, 2 yrs. Ago. *tr

    ODI 10378709

  • January 10, 2011 · 70,000 miles

    Body · Door · Latch

    One rear sliding door comes open after latching (once when the sienna had started moving) and can only be securely closed by an adult standing outside of the door, pushing when it latches and quickly hitting the power locks. The opposite rear sliding door: after it fully opens, it "bounces back" and begins to close again. A child cannot stop it; an adult must stand there and use full force to stop it from closing.…

    ODI 10486377

  • January 10, 2011 · 69,000 miles

    Body

    My family owned a toyota sienna 2004. Just lately, we notice that the cable snapped without any warning. This problem almost hit the fingers of my daughter when she tried to close, because it is so hard and was suddenly released to the other end. This problem is very common to this kind of van either old and new, especially in the freezing season. I filed this complaint because i believed that this problem is very…

    ODI 10379964