1. Toyota Sienna
  2. Problems
  3. 2004
  4. Body

2004 Toyota Sienna Body Problems

275
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 275 stored complaint records:

  • 0 indicate a crash
  • 8 indicate injury
  • 1 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi100
100–150k mi80
30–60k mi41
150–400k mi21
1–30k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 3, 2015 · 66,000 miles

    Body

    2004 toyota sienna xle limited: the rear door/hatch closes randomly after opening. The method of opening does not seem to make a difference whether by remote or interior door controls. Three times now i was nearly crushed in the door, barely escaping in time. It is beyond reason why this has not been addressed already as it is clearly an issue that has or will cause bodily harm and not a new issue. A well documented…

    ODI 10808299

  • December 1, 2015 · 151,000 miles

    Body

    The driver door welds have broken, which causes the door to be difficult to open and close. Research on the matter revealed eventually the entire door check mounting panel can fail, causing the door to close unexpectedly and become a safety issue. I called toyota's consumer affairs department, and they refused to take any corrective action. Toyota was aware of this problem years ago, which was documented in their…

    ODI 10808386

  • December 1, 2015 · 88,880 miles

    Body

    The vehicle was parked in a shopping center parking lot. I had lifted the taligate with the power lifter. As my wife was bending into the cargo area to get tote bags, the door came down on her. She jumped aside. The door continued to come down. This happened again in the manual mode. We took the van to the dealer. They "verified customer's concern." because these struts have been the subject of a recall or extended…

    ODI 10808013

  • October 23, 2015 · 128,000 miles

    Body

    There is an issue with the door check mounting panel on both of the minivan's front doors. The door check mounting panel is the piece that keeps the door open, and if the part fails the door can swing freely and unexpectedly shut ' obviously a concern for parents with kids. Toyota has traced the problem back to bad spot welds performed at the automaker's princeton, indiana factory.

    ODI 10785813

  • September 4, 2015 · 170,000 miles

    Body

    Driver side second row passenger power sliding door suddenly stopped working. Only slightly budges manually and electrically then has to be forced closed. Mechanic suspects broken cable and quoted me $1,500 - $2,000 to repair. Really? And if the other door stops working like the hundreds of complaints i am reading on just one blog (repairpal)? I love this van and have babied it with on-time maintenance and repairs…

    ODI 10780622

  • September 1, 2015 · 126,000 miles

    Body

    Both passengers door quit shutting or opening from inside or outside. Since they are electronically opened and closed they would not open manually. One door opens just about 5 inches and automatically shuts again. This door has not opened in about 6 months. This is the door on drivers side but second seats with sliding door. Passenger side door second seat opens and closes intermittently, sometimes it opens…

    ODI 10839797

  • July 27, 2015 · 145,000 miles

    Body

    When opening the power/sliding door, passenger side, a wire snapped and the door got stuck in an almost closed position and would not budge. I am told this is a known problem at toyota. The cable used is very thin for the load it bears. Poor design, which apparently they have fixed in later models.

    ODI 10744396

  • July 25, 2015 · 146,400 miles

    Body

    When opening the door at the driver side (left), a big popping sound can be heard. Tsb: nv003-07 door check popping noise this is a known problem for all the car made during the time.

    ODI 10743435

  • July 1, 2015 · 234,000 miles

    Body

    Tl* the contact's mother owns a 2004 toyota sienna. The contact stated that the front passenger side of the dashboard had a deep crack. The contact was unaware if a warning indicator was illuminated. The vehicle was taken to victory toyota (located at 5 heitzinger plaza, seaside, ca 93955, [redacted]) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was…

    ODI 11289742

  • May 15, 2015 · 115,000 miles

    Body

    Both sliding doors broke within 6 months of one another; one still operates manually, the other cannot be opened at all. Toyota states the $3000 repair will not be converted under warranty though this appears to a very frequent problem discussed on online chatrooms.

    ODI 10816206

  • March 4, 2015 · 63,000 miles

    Body

    The driver's side door hinge is broken and makes opening and closing of the door difficult and seems unsafe. We took it too the dealer and they told us it's not covered and will cost too much money for us to repair.

    ODI 10811398

  • February 6, 2015 · 230,000 miles

    Body · Electrical System

    After driving the minivan to drop off the children at daycare, the driver side power door was open automatically but afterward, would not close. The motor that opens and closes the door would not respond to the button that opens and closes the door. It would not respond to the remote control button that open and closes the door. That driver side door stayed stuck in the open position. I attempted but could not push…

    ODI 10682165

  • December 27, 2014 · 200,000 miles

    Body · Wheels

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the dashboard was cracked and the spare tire carrier cable was loose. The contact received notification of nhtsa campaign number: 14v273000 (tires). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The…

    ODI 10736036

  • December 22, 2014 · 60,000 miles

    Body

    Drivers door shell ripped from the door check mount when opening. The drivers side front door previously made loud snap noise, found problem, check mount was replaced in apr 2012 at 43500mi. Mid dec 2014 same noise returned, only this time, the door shell ripped and swung very wide open from a light gust of wind. The door sheet metal is nearly torn completely away, and the door check mount is just barely hanging on.…

    ODI 10669201

  • December 15, 2014 · 200,000 miles

    Body

    The automatic doors do not function. It is impossible to open one and the other only from outside. I brought this in after the cable snapped and was told the recall on the cable was only good up to 100000 miles not the 150000 i had. They then told me it was an old car what did i expect. I would like my passengers to be able to exit the van if something were to happen to me. This van has had 3 radiators the last one…

    ODI 10668266

  • November 20, 2014 · 112,000 miles

    Body

    The power sliding door on our 2004 toyota sienna is faulty. It failed in the open position. My wife had to drive my kids plus neighbor kids home with the door stuck open. This is truly a safety concern. Now, only a strong adult can get the door open or closed. Also, the center hinge on the door is faulty and has ground away the paint and metal on the body right below the track the door uses to open. Apparently,…

    ODI 10662560

  • November 12, 2014 · 125,682 miles

    Body

    The front driver side entry door makes a popping noise when it is opened and closed. After looking at several on-line resources i found it is caused by a faulty spot weld where the door check strap attaches to the door. When viewed you can see door check strap mount move and flex as the door is opened and closed. *tr

    ODI 10670601

  • October 14, 2014 · 110,000 miles

    Body

    There was a recall on the back hatch door. I reported to the dealership of purchase and complained that the back door hatch sometimes did not close properly and in the midst or opening whether electronically or manually would come down again while putting groceries etc in the back and several times was hit on the head or back and also my grandson. Vehicle was parked in a parking lot and/or at my house. It happens 1…

    1 injury

    ODI 10839796

  • September 18, 2014 · 148,473 miles

    Body

    The metal cord that is part of the automatic door mechanism frayed. This morning, the door would try to auto close but it got hung up and returned to full open position. We turned off the automatic door feature and attempted to manually close the sliding door. When my husband tried to close it manually, the rollers in the track hit the damaged part in the wire, the slide pushed out of the track breaking the window…

    2 injuries

    ODI 10637257

  • July 9, 2014 · 182,000 miles

    Body

    Can not close rear sliding door or driver it has 2 latches the front one locks and the rear one does not because of the weld braking loose also the rear hatch door where the latch holds on the bracket the weld came loose can not keep door closed i took it the dealer and they said that no recall has been on file. *tr

    ODI 10666997

  • July 1, 2014 · 156,000 miles

    Body · Latch

    When open or close the driver side front door, there is a loud popping sound. The weld-on hinge between the door and the body is broken. Toyota dealership informed us that the problem will deteriorate in the coming days. The door will swing freely when open, potentially hit people and other cars near by. The window on the door may get stuck and not able to be opened or closed. Toyota was aware of this problem as…

    ODI 10618322

  • June 23, 2014 · 58,400 miles

    Body

    The passenger side sliding door of my toyota 2004 sienna le suddenly could not close suddenly. The power closing tries and then reverses to open. I followed the menu instruction to turn off the power door and tried to close it manually but failed. It won't move at all. I spread some lubricant and was able to make it close about 1/5. So i called the dealer and was told there was no recall. I then called toyota…

    ODI 10609268

  • June 11, 2014 · 93,000 miles

    Body

    About a month ago, while trying to open the passenger side power sliding door on our 2004 sienna fwd xle, the cable snapped when the door was half way open, rending the door inoperable. Took us a great deal of effort to disentangle part of the broken cable clear of the exterior slider track. Fortunately after turning off the power slider switch under the dash, the door could be closed manually. We are out of luck as…

    ODI 10615431

  • June 10, 2014 · 196,000 miles

    Body

    The front doors on siennas have a well known problem of welds failing in the door opening mechanism. Toyota recognized this and extended the warranty on the door hardware for 5 years 100k miles. I had both my front doors fixed under this extended warranty. It was known at the time (not to me) that this was another temporary fix as this is a design flaw that toyota knew about but did not try to address with a…

    ODI 10598863

  • May 30, 2014 · 230,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the sliding doors and liftgate became inoperable. The failure occurred randomly and the doors locked independently. The vehicle was taken to local dealer (toyota of colchester) where it was diagnosed that the cable and door motor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed…

    ODI 10992163