1. Toyota Sienna
  2. Problems
  3. 2004
  4. Body

2004 Toyota Sienna Body Problems

275
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 275 stored complaint records:

  • 0 indicate a crash
  • 8 indicate injury
  • 1 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi100
100–150k mi80
30–60k mi41
150–400k mi21
1–30k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 1, 2009 · 88,000 miles

    Body · Latches/Locks/Linkages

    Auto sliding door cable rusted through and broke, leaving door inoperable. *tr

    ODI 10284959

  • June 29, 2009 · 82,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the dashboard was fractured. The vehicle was taken to the dealer but was not repaired. The contact stated that the dealer could not confirm that in the event of a crash, the air bags would operate as designed. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 82,000. The…

    ODI 10441617

  • June 10, 2009 · 72,284 miles

    Body

    The power sliding driver-side door of our 2004 toyota sienna jammed open recently. Turning it to manual mode, we were finally able to close the door. Then it would only open about 10 inches wide with great force applied to it. There is no chance whatsoever my 10 year old daughter could open or close that door even in manual mode because she is simply not strong enough. In addition, the passenger-side power door…

    ODI 10276209

  • June 7, 2009 · 40,000 miles

    Body

    Tl*the contact owns a 2004 toyota sienna. The contact applied force to the rear hatch door several times before the hatch door latch would properly close. The vehicle was taken to an authorized dealer three times with replacement of the rear hatch struts on separate occasions. In addition, the second row passenger automated door cable deteriorated. The vehicle was not repaired. The contact had concern with the…

    ODI 10361389

  • June 1, 2009 · 60,000 miles

    Body

    Power sliding door is inoperative, intermittently inoperative, does not close properly and returns to the open position while being closed using the power switch or remote control. *tr

    ODI 10283596

  • May 25, 2009 · 72,000 miles

    Body

    2004 toyota sienna power sliding door does not work. Scanned internet and found many people facing similar issue. This is so common a problem that toyota should fix this. *tr

    ODI 10270262

  • March 30, 2009 · 76,427 miles

    Body

    Noticed that the driver side sliding door was not seating properly. On investigation, discovered that the bolts holding the latch at the rear of the driver's side sliding door cut through the sheet metal of the door itself, causing the door to be unlatchable. *tr

    ODI 10272406

  • March 27, 2009 · 65,131 miles

    Body

    On multiple occasions we have had issues with our passenger side power sliding door not working/ stuck. On the first occurrence it was stuck "open" posing a hazard if we had our children in the car or were stranded on the hwy. On the second most recent occurrence the door was stuck closed and would not open at all. Very inconvenient. *tr

    ODI 10469273

  • March 10, 2009 · 95,000 miles

    Body

    I have a 2004 toyota sienna, i am experiencing a known issue regarding my power sliding doors. They seem to power forward and back if i manually use the handles to open the doors, but if i use the auto-opening buttons from inside the van the doors try to open but they wont unlatch so that the doors will slide from open to close or close to open. This has been ongoing for 1 yr now. I took it to the dealer and they…

    ODI 10319883

  • January 1, 2009 · 63,000 miles

    Body

    2004 toyota sienna xle -premature failure of driver side slider door - door diagnosed by dealer with faulty motor, cable assembly and hinge, this is a dangerous condition in that door may freeze in either full open or closed position and not be able to activate to open or close. Tsb el004-00 addresses this issue, but toyota has not notified buyers of defect. Only cover repairs within 36 month or 36,000 miles. Many…

    ODI 10261050

  • December 2, 2008 · 116,000 miles

    Body

    Sliding door on our van would not close properly. Took it to the dealership, they told us the door had to be fixed, and the metal and bolts were getting ready to come through the door parts. It is currently being fixed, but since the van is a 2004 toyota sienna, it is out of warranty, and we will have to pay the $ 1,800.00 repair bill. *tr

    ODI 10250786

  • November 16, 2008 · 86,824 miles

    Body

    I owned a 2004 toyota sienna le with passenger side power sliding door. The cable of the door was snapped on 11/16/08 and hanged loose to the outside of the van. The door can neither be opened and closed at the time. I had to force closed the door so that the van could be on the road again. We have stopped using this door since the incident happened. In short, the door is inoperative. After called and filed a case…

    ODI 10249581

  • November 15, 2008 · 92,000 miles

    Body

    Cable to operate automatic sliding door snapped. I've clipped the cables so it now operates as a manual door. *tr

    ODI 10259466

  • November 14, 2008 · 40,000 miles

    Body

    The drivers side automatic sliding door of minivan is stuck open. While the door was opening i heard a strange crunching noise, when i pushed the automatic close button the door would not close. I disabled the power door and the door would not close manually. *tr

    ODI 10249092

  • November 5, 2008 · 68,960 miles

    Body · Electrical System · Latches/Locks/Linkages

    1. No unusual events to vehicle. Usual school drop off of passenger. Powered sliding door was activated for opening on nov. 5th 2008. Door is well lubricated and no other symptoms of failure were noticed before failure. 2. Powered, rear, sliding, passenger side door (rh) will not open fully. Door cannot be opened in manual over-ride. Door only opens 4 inches, then jams. Difficult to close after jam. 3. Root cause of…

    ODI 10248020

  • October 30, 2008 · 89,900 miles

    Body

    Cable snapped on sliding door of 2004 sienna, causing door to remain open until i could forcibly close it. This was a potentially dangerous situation in that 1) cable snapping could have hurt someone, and more importantly 2) car had to be driven with door open until got home and could forcibly close it. Toyota put out a tsb for this problem in april 2004 but only covered the problem for 3 yr/36k mile. Additionally…

    ODI 10250866

  • October 17, 2008 · 104,000 miles

    Body

    The cable on the passenger side sliding rear door snapped, making it impossible to close the door. I had to drive my 5 year old home with the door stuck open, which is extremely unsafe, but there was no apparent alternative. After much wrestling with the door, we finally succeeded in getting it closed again, so at least we're now driving with it closed, but it's unusable even manually. Did some research and found…

    ODI 10245823

  • October 8, 2008 · 54,000 miles

    Body

    I have a 2004 toyota sienna xle limited both the driver's side sliding door (january 2009) and the passenger's side sliding door (october 2008) have incurred problems with the cable and motor mechanism that led to both to need new motors and cables. This occurred within 3 months of each other !!! A hinge wears out in the door and it causes a wearing on the cable until the cable frays and breaks. This seems to be a…

    ODI 10254456

  • October 1, 2008 · 110,000 miles

    Body · Latches/Locks/Linkages

    On the automatic passenger side door, cable that opens and closes the door, rusted and snapped after the plastic coating wore and failed, had to remove cable so i can open it manually. The wear of the cable seems premature since the vehicle is only 4 years old. *tr

    ODI 10266078

  • October 1, 2008 · 70,200 miles

    Body

    Power side door (passenger side) stuck in the open position. Cable frayed and prevents door opening or closing. *tr

    ODI 10244683

  • September 22, 2008 · 65,000 miles

    Body

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the driver's side door would not open. The contact stated that the problem was due to a defective door check on the driver's side door. The contact stated the defect was repaired at the dealer but the problem recurred. The manufacturer was not notified. The failure mileage was 65,000.

    ODI 10561672

  • September 17, 2008 · 72,890 miles

    Body · Electrical System

    The left power sliding door on my sienna failed. While out on errand with a friend's child, i could not shut the power sliding door. Had to drive to my home with the child strapped into their carseat in the back and the door open. Took it to dealership and they said the motor failed and it would cost $1900+ to fix the power or $300 to turn in into manual door. Husband looked on internet, found instructions to take…

    ODI 10444361

  • September 16, 2008

    Body · Latches/Locks/Linkages

    The driver's side rear power door cable snapped (rusted and frayed). This is clearly a potential safety issue, as i had to cut the cable with wire cutters in order to be able to close the door. I contacted both the dealer and toyota customer service, who say it is not covered under warranty, and will cost $2000 to fix. There have been many other reports of the same problem, and it seems this should be considered a…

    ODI 10250044

  • September 15, 2008 · 75,000 miles

    Body

    Yet another of the hundreds of complaints regarding the passenger side automatic door on the 2004 sienna. Ours got stuck about half way open. Could open the rest of the way, but would not close. Ended up costing $3000 to fix. *tr

    ODI 10310638

  • September 15, 2008 · 55,000 miles

    Body

    Door welds on driver side and passenger side are damaged. Never received information from toyota. Brought into dealer in december. There is some sort of modest service program, but my car is too old, although under the mileage rules. Currently i am waiting to hear from regional rep, with no reply from 1/14/09 call. Ours was a very early purchase of the new model in its first year, so excluding a few early vehicles…

    ODI 10258077