1. Toyota Sienna
  2. Problems
  3. 2004
  4. Structure

2004 Toyota Sienna Structure Problems

144
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 144 stored complaint records:

  • 0 indicate a crash
  • 5 indicate injury
  • 0 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi57
30–60k mi36
100–150k mi21
1–30k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 6, 2010 · 84,500 miles

    Structure

    Crack developed on dash in an area between instrument cluster and radio. This is an area not exposed to elements (sun, heat, etc.). Vehicle is garaged and maintained and would not be susceptible to a crack. *tr

    ODI 10308631

  • January 23, 2010 · 50,000 miles

    Structure

    Contact owns a 2004 toyota sienna le with manual liftgate. The liftgate used to work properly - suddenly on a cold winter day it stops working anymore, contact can hear a hiss and the door falls down. Contact can see visible oil leak around the gas strut. After that, it's heavy to open the door. *tr

    ODI 10302269

  • January 17, 2010 · 70,000 miles

    Structure

    Driver side automatic sliding door cable broke. The door has to be opened and closed manually. Sienna is no longer under the secret warranty and toyota wants to charge me $3000 for the repair. Also door would freeze easily during winter time and becomes very hard to open. *tr

    ODI 10300066

  • January 16, 2010 · 51,642 miles

    Structure

    2004 toyota sienna passenger side sliding door mechanism failed and automatically shut without warning, hitting a passenger who was reaching into the back seat. It did not spring back. The door wouldn't open again. We took it to the rudy luther dealership in golden valley, mn and were told that it would cost $2,000 to fix. Rather than pay this, we elected to pay $112 to have the cables cut and the switch unplugged.…

    1 injury

    ODI 10355011

  • January 15, 2010 · 70,000 miles

    Structure

    When it is cold outside the sliding doors on the 2004 toyota sienna seem to "freeze" shut. They do not open from the inside or outside. This happens to both the power and non-power door. *tr

    ODI 10363713

  • January 8, 2010 · 115,000 miles

    Air Bags · Structure

    I have a 2004 sienna xle limited that has always been garage kept and very well taken care of. The dash on the passenger side above the airbag has been cracking for sometime now and what once started as a small crack, is now a spiderweb of cracks that extends over the entire passenger side of the dash. When searching on the internet for a used dash i came across the following thread:…

    ODI 10468814

  • January 4, 2010 · 73,000 miles

    Latches/Locks/Linkages · Structure

    During normal operations of this 2004 toyota sienna xle van. Right side powered door seized. Door failed to open completely, and then it was difficult to shut and lock. I took the sienna to the local toyota dealership (heartland toyota, bremerton, washington) on 13jan10, and they diagnosed the problem as a failed motor, control cable, and computer (ecu). They also informed me it would cost $3,050 to repair. I was in…

    ODI 10299912

  • January 1, 2010 · 90,000 miles

    Structure

    2004 toyota sienna minivan, sliding doors freeze shut all winter, my three kids cannot rely on what door to exit, especially in an emergency. One sliding door has now stopped working, cable snapped and bolts sheared, likely due to the extra force needed to work the frequently frozen doors. Perhaps these vans should not be allowed in climates under 32 degrees. I have already needed to have front doors and rear door…

    ODI 10318376

  • December 15, 2009 · 60,000 miles

    Structure

    The trunk gate of my toyota sienna does not open fully and sometimes goes down during cold weather. *tr

    1 injury

    ODI 10305208

  • December 14, 2009 · 93,000 miles

    Structure

    My door has the door check issue to the point it will not hardly close, and toyota feels since it was 5 years , 3 months from date of purchase, they are not responsible for it. I suspect this was present and all affected toyotas should be recalled to fix both this driver door, but the passenger door as well. Make : toyota model : sienna year : 2004 manufacturer : toyota motor corporation service bulletin number :…

    ODI 10295660

  • November 10, 2009

    Mechanical · Structure

    The sliding doors on our toyota sienna are defective. They stick shut freeze if the temperature gets low enough or there is enough moisture. It's hard to predict the circumstance but the fact is, our kids cannot get in or out of the van and we have had to drive it anyway, three different beepers going off all the way. I have read that this is a common problem for the sienna and yet toyota continues to do nothing…

    ODI 10329345

  • October 29, 2009 · 64,000 miles

    Structure

    During the normal operation of the driver's side automatic sliding door, the cable snapped and got caught so that the door could not fully open or fully close. It was necessary to cut the cable out and operate the door manually to get the door to shut at all. The quote to repair the problem was $1232.12. *tr

    ODI 10290430

  • October 24, 2009 · 94,500 miles

    Structure

    Toyota sienna 2004 sliding door motor cable was totally rusted and snapped. Sliding door is not operable. Sliding door wire is totally rusted during normal use. As s result, door was jammed and neither can be closed nor opened. Toyota does not sell cable separately, should purchase whole motor assembly instead. Similar cable cost is around 10 dollar (from hardware store) but motor assembly is around 1500 dollar. *tr

    ODI 10289753

  • October 20, 2009 · 107,500 miles

    Structure

    My 2004 toyota sienna automatic sliding door mechanism stopped working and we were unable to open the door on the passenger side. It is clear from forums on the internet that this is a widespread problem. *tr

    ODI 10289815

  • October 19, 2009 · 84,097 miles

    Structure

    We have a 2004 toyota sienna xle that has just suffered a failure of the power sliding door, causing it to become stuck in the open position. My wife was forced to drive with two young children in the back seat and the side door wide open. This is extremely unsafe and demands a recall. Apparently the cable was frayed by a failed hinge, and i have read many complaints about this problem. This is a 5-year-old minivan…

    ODI 10289203

  • October 18, 2009 · 57,000 miles

    Structure

    We have a 2004 sienna with auto-sliding door for passenger side. The van has around 57000 miles. It is raining/snowing today and the passenger door couldn't be closed. My wife and my kid is stuck in newtow, 30 min away from home. The passenger side door can't be closed manually. The outside temp is around 35 degree. By reading the internet, it looks like many 2004 sienna owner have the same issue. I consider it as a…

    ODI 10288868

  • October 16, 2009 · 134,000 miles

    Structure

    I own a 2004 toyota sienna xle model. The sliding door cables plastic/rubber shield began to peel off and now the door won't close in automatic mode because it always sense resistance. I tried to disable the automatic mode and put the doors on manual mode, but it's nearly impossible to move this door as something seems to be stuck. Did a search on the web and it seems like almost everyone is having this problem now…

    ODI 10288762

  • October 13, 2009

    Latches/Locks/Linkages · Structure

    We have a 2004 toyota sienna. We have discovered that the cable on driver side of the sliding door has rusted/rotted and snapped off. We have called toyota about this issue and they informed us that the doors are not covered. We feel that this is a safety issue as the doors only open part way. We have found that there was no recall on this issue. Please look into this asap. Just picture your children trapped in the…

    ODI 10287476

  • September 15, 2009 · 55,123 miles

    Structure

    Family loaded in van to leave, pushed button on rear passenger automatic door to close it and made a weird noise then failed to close. Some how the automatic door cable caught in track of sliding door preventing door closure past half way. All efforts to close door failed. Luckily we were leaving home not returning home. Van had to be driven to shop with door wide open! Toyota dealer charged $450 to cut cable off…

    ODI 10284406

  • August 23, 2009 · 98,710 miles

    Structure

    I have 2004 toyota sienna with 1 powerdoor. The motor and cable assembly is now broken, and toyota will not make it manual. I now have to pay $1,600.00 for a new assembly. *tr

    ODI 10281692

  • August 17, 2009 · 35,000 miles

    Structure

    Automatic sliding passenger door seized on august 17, 2009. Stuck in open position. Went to dealer and was informed it was fourth one they had seen in a week. Was told warranty had expired prior month. Would cost over $1000.00 to fix. *tr

    ODI 10305247

  • August 16, 2009 · 77,246 miles

    Latches/Locks/Linkages · Structure

    Cable snapped on rear power sliding doors. It appears that the outer plastic coating dried and broke off of the cable. Cable is hanging outside of the car as i drive down the road. The door is very heavy and my children are unable to open the door themselves. *tr

    ODI 10283374

  • August 14, 2009 · 115,000 miles

    Structure

    Both left and right sliding door cables broke on van. Right door will not open at all two months later left broke and opens about 12in.that four kids have to get in and out. Will cost$1500 each to fix. *tr

    ODI 10280644

  • August 6, 2009

    Structure

    Letter from senator schumer on behalf of constituent re a reimbursement issue with 2004 toyota sienna (dot/i# s 2012 187) *tgw on august 9, 2009, the spare tire cable had to be replaced due to corrosion. In the spring of 2011, toyota issued a safety recall. Their notice stated if you have previously paid for the repair, submit the bill and reimbursement consideration would be given. On october 19, 2011, toyota…

    ODI 10468585

  • July 26, 2009 · 70,000 miles

    Body · Structure

    Initial note: this is a dangerous defect. Toyota should be ordered to recall this vehicle to fix this problem. We have a 2004 sienna le, with about 70,000 miles on it. A few weeks ago, we noticed some difficulty with the passenger side power door. The problems began with the door not opening when we used the remote control or the button in the front of the car. The door seemed to function normally when pulling the…

    ODI 10279720