1. Toyota Sienna
  2. Problems
  3. 2004
  4. Latches/Locks/Linkages

2004 Toyota Sienna Latches/Locks/Linkages Problems

228
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 228 stored complaint records:

  • 0 indicate a crash
  • 7 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 77 records
  • power sliding · 29 records
  • door cable · 27 records
  • door open · 25 records
  • sliding doors · 23 records
  • passenger side · 23 records

Mileage in stored records

BandRecords
60–100k mi106
100–150k mi43
30–60k mi38
1–30k mi8
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 21, 2008 · 72,000 miles

    Latches/Locks/Linkages

    2004 toyota sienna power door is inoperable. There was a tsb el004-04 issued stating a problem existed, yet we were not contacted while the van was still under warranty. *tr

    ODI 10253055

  • October 13, 2008 · 98,000 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna automatic sliding door jammed. Unable to close door and needed to shift to manual mode. Cable snapped and could have caused injury if someone was by the door. *tr

    ODI 10245356

  • October 12, 2008 · 40,000 miles

    Latches/Locks/Linkages

    Sliding door fails to close completely and latch shut. Door is loose and hanging lower than it should be causing to grind on the car body and is misaligned at the latch so that it gets propped open. This problem has occurred on both the right and left doors. Toyota says the center bracket and cable system failure is at fault. The grinding has worn a gouge into the body of the car and is working on a hole. At times…

    ODI 10247975

  • October 2, 2008 · 36,000 miles

    Latches/Locks/Linkages · Structure

    Passenger sliding door on my '04 le, 36,000 mi. Minivan just failed. There is a snapped and broken cable/wire hanging out the back. I cannot get the door more than a few inches open by wrestling with it. *tr

    ODI 10244289

  • October 1, 2008 · 110,000 miles

    Body · Latches/Locks/Linkages

    On the automatic passenger side door, cable that opens and closes the door, rusted and snapped after the plastic coating wore and failed, had to remove cable so i can open it manually. The wear of the cable seems premature since the vehicle is only 4 years old. *tr

    ODI 10266078

  • September 28, 2008 · 50,000 miles

    Door · Latches/Locks/Linkages

    The automatic sliding door for our 2004 toyota sienna minivan failed and then fell off, the door weighs over one hundred pounds, and is inoperable in case of an accident, and amy have hurt someone when it fell off. *tr

    ODI 10244040

  • September 16, 2008

    Body · Latches/Locks/Linkages

    The driver's side rear power door cable snapped (rusted and frayed). This is clearly a potential safety issue, as i had to cut the cable with wire cutters in order to be able to close the door. I contacted both the dealer and toyota customer service, who say it is not covered under warranty, and will cost $2000 to fix. There have been many other reports of the same problem, and it seems this should be considered a…

    ODI 10250044

  • September 14, 2008 · 86,200 miles

    Latches/Locks/Linkages

    My 2004 toyota sienna xle has a problem with the automatic door on the passenger side. It will not open when using the keyfob or the button in the car or close. If you pull the handle the motor will open and close it. When using the buttons it makes a sound like it is trying to work but it seems to jam?. This occurs everytime we try to open or close the door with the keyfob or button. *tr

    ODI 10246117

  • September 14, 2008 · 66,000 miles

    Door · Latches/Locks/Linkages

    I have an 04 toyota sienna with power sliding doors. The left sliding door cable snapped and stopped opening automatically. The cable was hanging on the outside. It was frayed and rusty. The door now is not functional by manual or electric. When i took the vehicle to the toyota dealership, i was told that the repair cost was $2498.00 and that the motor, mounting brackets and other various parts would need to be…

    ODI 10242961

  • September 9, 2008 · 50,200 miles

    Door · Latches/Locks/Linkages

    The power passenger side sliding door on my 2004 toyota sienna le with just over 50,000 became jammed in the open position due to a cable rusting and breaking. This resulted in having to drive with children in the vehicle with the door open. Once a second fraying cable was cut, the door is now in stuck in the locked position and occupants have to enter the vehicle from the drivers door which faces traffic. Working…

    ODI 10242024

  • September 6, 2008

    Latches/Locks/Linkages · Structure

    2004 toyota sienna minivan - automatic door cable become jammed causing the door to not close (and as a result making the car undrivable - safety issue). In order to close the door the cable had to be cut. A simple search will find dozens of similar complaints about these cables snapping or becoming jammed resulting in repair bills of between $1500 and $2000. This defect needs to be addressed by the manufacturer. *tr

    ODI 10241202

  • September 6, 2008 · 55,000 miles

    Latches/Locks/Linkages

    2004 toyota sienna van. Automatic door opener got hung up in the cable that it uses to open and close itself. Door will not close manually or automatically. Cable has become ensnarled and tangled in the mechanism although the cable is still intact. *tr

    ODI 10241174

  • September 5, 2008 · 60,000 miles

    Equipment · Latches/Locks/Linkages

    The cable of the right side passenger sliding door broke. The dealer crystal toyota at green brook, nj said they can't just replace the cable. Instead, they have to replace the motor and cable unit altogether. The cost will be $2600. I checked online and found that many people are experiencing the same problem. Also, a lot of people said the other side will have the same problem within weeks. That is, it will cost…

    ODI 10245274

  • September 4, 2008 · 89,724 miles

    Door · Latches/Locks/Linkages

    Power side door cable snapped making it difficult to open driver side sliding door and extract child from childseat. *tr

    ODI 10241020

  • September 1, 2008 · 42,000 miles

    Body · Latches/Locks/Linkages

    2004 toyota sienna xle awd van. Power passenger slider will no lock in open position and will close on own as passengers are in door way, if parked on slope. *tr

    ODI 10248655

  • August 29, 2008 · 84,734 miles

    Electrical System · Latches/Locks/Linkages

    Right side power sliding door sticking. Must manually pull handle to get door to unlatch. Once the door is in motion, you can control(open/close) with key chain controller or both power buttons inside vehicle. Same problem if the door is in open position, door latch will not released with any power buttons, must manually pull handle to get door to unlatched. Dealer cleaned and lubed door on 8-29-2008 at 84,734…

    ODI 10321779

  • August 26, 2008 · 92,084 miles

    Door · Latches/Locks/Linkages

    The passenger side sliding door cable cam loose and snapped. *tr

    ODI 10239951

  • August 24, 2008 · 68,495 miles

    Door · Latches/Locks/Linkages

    My 2004 sienna sliding doors have failed numerous times by not opening. This happened off and on for a year. In spring of 2008 the driver side sliding door opened and would not slide back. The cable was broken and it cost us over $1100 to have it fixed and that was with a $500 goodwill credit from the dealership. Now the passenger side door has the exact same problem. After reading some other complaints and looking…

    ODI 10239873

  • August 20, 2008 · 86,045 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna - passenger-side automatic sliding door cable snapped. Door will not open or close. Repair shop removed door, found motor and cable assembly broken and latches and cables sprung. Service advisor said we had to replace motor and cable assembly and both front and rear latch and cable assemblies. Parts are $2671, labor estimate $446. Parts were prepaid. Repair is schedule for 8/28/08. *tr

    ODI 10240016

  • August 1, 2008

    Door · Latches/Locks/Linkages

    2004 toyota sienna driver door problem. Door makes cracking and popping when being opened have been told that it is a broken weld but the door has never been pushed to far or compromised in any way that would have broken weld. Toyota basically washed their hands of any responsibility though from reading posts on this site and others it is a common problem. *tr

    ODI 10384316

  • August 1, 2008 · 38,500 miles

    Door · Latches/Locks/Linkages

    Bought 2004 toyota sienna in sept. 06. Van has 40k miles and has an out of alignment right passenger motorized door failure. Door rubs against body and makes grinding noise as it closes. Also driver door has collapsed glass. Dealer wants 100-300 just to inspect and report problem to extended platinum care warranty i purchased. I called extra care (platinum care 7 year or 100k) who mentioned that problem might…

    ODI 10240560

  • August 1, 2008

    Door · Latches/Locks/Linkages

    2004 toyota sienna - passenger side sliding door won't open. At first, it wouldn't open from the outside, but using the power button inside would let it open. Now even that doesn't work and the door is useless. Dealer said the part to fix this (actuator) is $700, plus labor. I see many people reporting this problem on various forums, so it seems to be a widespread defect. *tr

    ODI 10240359

  • July 15, 2008 · 42,000 miles

    Door · Latches/Locks/Linkages

    The passenger side automatic sliding door stopped working one day without warning. The door than jammed in the open position. With 3 children in the car there was no way to safely drive the car without closing door. Thankfully we were able to free the frayed cable, unjam the door, and close it. Because the car was no longer covered by the warranty toyota wants $2000+ to fix the door. *tr

    ODI 10246703

  • June 15, 2008 · 99,500 miles

    Latches/Locks/Linkages · Structure

    Driver side sliding door will not stay locked and latched. The fasteners that hold the locking mechanism place pulled through the door sheet metal. Dealer states it cannot be fixed and a new door would be needed at $3500. Door can open at any time. *tr

    ODI 10294661

  • June 1, 2008 · 75,000 miles

    Latches/Locks/Linkages

    The latch on the driver side rear sliding door has broken. It is a three bolt assembly and two of the three bolts have pulled through their holes. The latch is now only attached by one bolt. There was no accident involved. *tr

    ODI 10245360