1. Toyota Sienna
  2. Problems
  3. 2004
  4. Latches/Locks/Linkages

2004 Toyota Sienna Latches/Locks/Linkages Problems

228
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 228 stored complaint records:

  • 0 indicate a crash
  • 7 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 77 records
  • power sliding · 29 records
  • door cable · 27 records
  • door open · 25 records
  • sliding doors · 23 records
  • passenger side · 23 records

Mileage in stored records

BandRecords
60–100k mi106
100–150k mi43
30–60k mi38
1–30k mi8
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 20, 2009 · 30,000 miles

    Latches/Locks/Linkages

    2004 sienna mini-van: power rear hatch suddenly closed on me while putting in some groceries. Minor scrapes and bruises but was painful. This happens whether the door is open manually, remote button, or button inside car. Door goes up all the way, then suddenly and quickly closes in 1-2 seconds. *tr

    ODI 10275112

  • June 15, 2009 · 60,000 miles

    Latches/Locks/Linkages · Structure

    Defect with toyota sienna power door. The door motor / train mechanism is prone to breaking leaving the door stuck in an open position. Thits makes the car unusable and/or very unsafe. Clearly a minivan is meant to transport children. This has happened to my 2004 sienna twice in the last 12 months. This claim is for the most recent incident. *tr

    ODI 10277214

  • June 15, 2009 · 72,000 miles

    Latches/Locks/Linkages

    TOYOTA SIENNA POWER DOOR CABLE REPAIR. *TR

    ODI 10275864

  • June 15, 2009 · 54,523 miles

    Latches/Locks/Linkages

    Premature failure of power drive mechanism of driver and passenger rear side doors. Due to a toyota-known defect (toyota tsb #el004-04), the drive cable can snap, rendering the power control of the door inoperable. This causes the door to be stuck partially open until it is repaired. This issue is widely known by toyota service departments and toyota customers reporting on various internet web sites. *tr

    ODI 10273884

  • June 12, 2009 · 65,000 miles

    Latches/Locks/Linkages

    2004 certified used toyota sienna has a driver's door check issue in which either the weld breaks or in more severe situations, the weld actually pulls off the door requiring complete replacement of the door to fix it. The solution was to issue a service bulletin extending the warranty to 5 yrs, 100,000 mi. My car was purchased the day after the 5 yrs was up and is well within the 100,000 mi. When addressed a few…

    ODI 10317663

  • June 11, 2009 · 84,300 miles

    Latches/Locks/Linkages

    On a 2004 toyota sienna le with 84k miles, the passenger power sliding door cable snapped leaving the door halfway open and unable to be opened or closed fully. My wife had to drive our three kids home with the door not fully closed. About one week prior to the failure, the door would sometimes act as if something were blocking it from closing or opening, so that it would reverse itself for no apparent reason.…

    ODI 10273847

  • June 6, 2009 · 71,000 miles

    Latches/Locks/Linkages · Structure

    2004 toyota sienna power sliding door cable snapped and ruined sliding door motor. Dealer to charge $2000 for fix. 1 year earlier passenger door cable snapped. Same issues. *tr

    ODI 10326279

  • June 6, 2009 · 92,500 miles

    Latches/Locks/Linkages

    2004 totally sienna slide door froze in the open position and the manual override feature didn't work to allow me to close the door and transport my children. This appears to be occurring on a high number of sienna's and i believe it is a clear defect. The dealer wanted $2,000 to fix the door that i believe should be a recall. *tr

    ODI 10273164

  • May 30, 2009 · 62,000 miles

    12v/24v/48v Battery · Door · Latches/Locks/Linkages

    Tl*the contact owns a 2004 toyota sienna. The contact has not been able to use the door locks in her vehicle for several months. The dealer was unable to diagnose the cause of the failure. Recently, while attempting to stop the vehicle, the rear passenger side door opened. In addition, the battery failed and was replaced twice by the dealer. The failure was not corrected and the dealer stated that they could not…

    ODI 10278954

  • May 28, 2009 · 44,000 miles

    Latches/Locks/Linkages

    Tl*the contact owns a 2004 toyota sienna. The contact stated that the cables for the passenger sliding door snapped, which caused the component to fail. Two weeks later, the manual sliding door failed. The occupants may be unable to exit the vehicle in the event of a crash. The dealer stated that the motor and cables for the door would have to be replaced at the cost of $1,500. The vehicle has not been repaired due…

    ODI 10274800

  • May 26, 2009 · 53,000 miles

    Latches/Locks/Linkages

    Last night i was opening the power sliding door on my 2004 toyota sienna to get out my daughter. We were on a slight incline and when the door got about halfway open i heard a snap and the door slammed shut. Luckily my daughter was still locked in the car seat and my arms were out of the way. The dealership said it would be $1600. Replace the cable. *tr

    ODI 10270071

  • May 26, 2009 · 70,000 miles

    Latches/Locks/Linkages

    2004 toyota sienna with 70,000 miles. The problem started with an automatic passenger side sliding rear door. After several trips and attempted repairs, from which i was told the problem was i needed to make sure and lubricate the hinges, i gave up on the door being fixed. Tried not to focus on the fact that in the event of an emergency would only be able to remove my children from the driver side. Made sure that my…

    ODI 10270018

  • May 25, 2009 · 62,000 miles

    Latches/Locks/Linkages

    2004 toyota sienna: powered door cable breakage; seems to be a common deficiency in this model vehicle. *tr

    ODI 10272652

  • May 19, 2009 · 31,000 miles

    Latches/Locks/Linkages

    Toyota 2004 sienna driver side door makes loud sound when opened and often closes without warning. Dealer said that extended warranty had been up two months before and would not repair. Maybe you should think about a recall before someone falls out or gets squished. *tr

    ODI 10270216

  • May 16, 2009 · 49,000 miles

    Latches/Locks/Linkages · Structure

    The sliding door cable snapped as the door opened. Leaving it wide open and unable to be closed. I had complained about squeaking noises and they had lubed the door twice. The dealership also replaced a recalled part in that door. *tr

    ODI 10269029

  • May 10, 2009

    Door · Latches/Locks/Linkages

    I own a 2004 toyota sienna with power sliding doors. The cable on my driver's side door snapped, causing the door to not be able to close. My husband sat in the back seat and held the door shut while we drove it to the service center. The repair was estimated to be around $1500, so we had them disable the power feature and we now use the door manually. This cable snapping on 2004 sienna vehicles is a known problem…

    ODI 10392555

  • May 1, 2009

    Latches/Locks/Linkages

    2004 toyota sienna automatic sliding door has broken. A child cannot open this door, which raises serious safety concerns. This is a common problem with the sienna, as attested to by members of this forum: http://townhall-talk.edmunds.com/direct/view/.f0eb3fd given the serious and endemic nature of this failure, i encourage you to force a recall. *tr

    ODI 10276323

  • May 1, 2009 · 79,000 miles

    Latches/Locks/Linkages

    2004 toyota sienna. Problem with sliding door not closing. Metal, part of door frame,holding screws that keep lock in proper place failed due to stress. *tr

    ODI 10268765

  • April 30, 2009 · 35,441 miles

    Door · Latches/Locks/Linkages

    The power sliding door on an '04 toyota sienna would not stay open when the vehicle was on a slight incline. Other times, it would not close properly. On a number of occasions, after the door was opened it began to close by itself hitting the person who was reaching into the vehicle, while the door was continuing to try to close. It took a lot of force to stop the door from closing. On one occasion the force of the…

    ODI 10286778

  • April 28, 2009 · 124,706 miles

    Latches/Locks/Linkages

    2004 toyota sienna xle passenger side sliding door power failure. Opened door and the cable that the door runs along hung outside the side of the van and would not retract into place and the power would not move the door to close it. After having it inspected by the dealer they said the motor and cable need to be replaced at a cost of $1055.00. They also turned off the power to both doors (there is only one switch…

    ODI 10267376

  • April 25, 2009 · 98,000 miles

    Latches/Locks/Linkages

    The right rear electric sliding door stopped working. It was difficult to open. I took it to the dealer and they advised me that the cable had broken. About two weeks after i took it to the dealer, the door jammed completely and you could not even open it manually. This presents a hazard if there is a fire in the van or an accident that requires a passenger to exit quickly. *tr

    ODI 10279033

  • April 17, 2009 · 91,255 miles

    Latches/Locks/Linkages

    2004 'toyota sienna minivan. Cable on power sliding door, passenger side, snapped leaving door unusable and in the open position. Unable to close door or to drive safely. Toyota dealership is asking for more than $1000 to replace a cable. Found many, many other complaints about the same cable and same high costs for repair while browsing online for repair advice. I will have to park the van if they cannot fix it as…

    ODI 10265966

  • April 15, 2009 · 90,000 miles

    Latches/Locks/Linkages

    I own a 2004 toyota sienna van. Apparently my problem is very common after talking with several dealerships. My passenger sliding door has an automatic push bottom to open and close. It recently failed and i can no longer open or close the sliding door with the switch. It has to be manually opened for the door to open. This is a safety hazard since i have small kids in case of an emergency. I was quoted $1100 for…

    ODI 10268184

  • April 4, 2009 · 125,000 miles

    Door · Latches/Locks/Linkages

    Sienna 2004 xle van. The rear side power door stopped working. The cable had broken and hence the power drive for opening and closing the door would not work. The door could be opened by sliding the door manually. I took the van into the dealership to have the part replaced. They were unable to get to the repair and we were leaving town. I asked them if the car was safe to drive as there was no way to disable the…

    ODI 10327031

  • April 1, 2009 · 75,000 miles

    Door · Latches/Locks/Linkages

    The power sliding doors on the 2004 sienna fail early, causing safety and usability issues. The power door cable wears out early due to faulty coating on he cable, faulty hinges and door freezing. Once the cable snaps, the door can slide open upon acceleration. Disabling the power feature allows the door to be used, but falsely causes the vehicle to register the door as closed when it is open, allowing the car to be…

    1 injury

    ODI 10301705