1. Toyota Sienna
  2. Problems
  3. 2004
  4. Latches/Locks/Linkages

2004 Toyota Sienna Latches/Locks/Linkages Problems

228
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 228 stored complaint records:

  • 0 indicate a crash
  • 7 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 77 records
  • power sliding · 29 records
  • door cable · 27 records
  • door open · 25 records
  • sliding doors · 23 records
  • passenger side · 23 records

Mileage in stored records

BandRecords
60–100k mi106
100–150k mi43
30–60k mi38
1–30k mi8
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 24, 2010 · 52,195 miles

    Door · Latches/Locks/Linkages

    Sienna 2004 le attempting to open the passenger side rear power sliding door the mechanism made a clicking sound and the cable snapped. The motor still appears to be functioning but one of the 2 cables operating the door (braided metal cable) snapped and now the door only slides part way open in the 'manual' mode. I have only 83,000 kms on this 2004 sienna le and was shocked to see this failure. However, i feel…

    ODI 10327347

  • April 20, 2010 · 70,000 miles

    Latches/Locks/Linkages

    I have a 2004 toyota sienna van. The passenger automatic door lock no longer works. I can only manually lock and unlock it from the inside of the vehicle. The remote entry and the front automatic door lock/unlock does not work for that door. It is an automatic sliding door. That feature works fine. *tr

    ODI 10328417

  • April 10, 2010 · 98,000 miles

    Latches/Locks/Linkages

    Passenger sliding (manual door, not electric version) door will not unlatch when trying to open. Opens about 1/2 inch, but does not move any farther (this is not a freeze/ice issue, it is happening all the time in warm weather). Latch appears not to be unlatching. If i pull really hard, grabbing on the sliding door from the outside while the front passengers door is open(so i can grab the sliding door with 2 hands),…

    ODI 10326531

  • March 24, 2010 · 56,000 miles

    Latches/Locks/Linkages

    2004 toyota sienne le, with only 56,000 miles, passenger side power sliding door made a grinding noise when it opened and now it will not close. Dealership repair costs are between $1,500 and $2,000. That's an outrage, to pay that much just to shut the darn door!

    ODI 10322179

  • March 11, 2010 · 128,000 miles

    Door · Latches/Locks/Linkages

    My 2004 toyota sienna le power door, passenger side, hinge is loose from its track and the dealer wants $500 to repair. My van has 128,000 miles but the reason we bought the toyota and not the honda was because of toyota's reputation. I realize the van has over 100,000 miles but i thought this part should have lasted longer. The door now only works manually and is difficult to open thus it's a real hassle if you…

    ODI 10326091

  • March 10, 2010

    Door · Latches/Locks/Linkages

    2004 toyota sienna 1) 3 times my van has locked all the doors without me pushing the lock button. Each time i had unlocked the car and opened and closed at least 2 doors. Then click the doors locked. The last time it happened my 24 month old was in the car. I had to call the fire department to get her out. I had left the keys on the front seat and the remote was laying face up. My baby was in her carseat in the…

    ODI 10333954

  • March 7, 2010 · 108,000 miles

    Body · Frame And Members · Latches/Locks/Linkages · Structure

    Plastic sheathing on passenger power door, the only power door, dried out and cracked causing the cable wires to be exposed to the elements. As a result, the wires of the cable began to rust and fray and tangled in the door so that it was half opened and would neither open nor close even with the power off. We had to cut the cable off to get the tangled cable free of the door so we could close it. It is poor quality…

    ODI 10319274

  • March 1, 2010 · 110,000 miles

    Latches/Locks/Linkages

    A broken cable interferes with the proper operation of my sliding door and could make it difficult to exit the car in an emergency. The cable that opens and closes the passenger sliding door rusted and snapped a few weeks ago. I found that a lot of other customers have a similar issues and many of them commented that not only is the part expensive, but the replacement of the part also appears to be a major expense.…

    ODI 10321078

  • February 25, 2010 · 74,000 miles

    Body · Latches/Locks/Linkages

    Toyota 2004 sienna - power sliding door failures. Driver side sliding door failed to open as cable snapped. Door was jammed shut so we took the car to the dealership and were told we would have to replace the whole motor unit at a cost of $1,700. Service dept disconnected motor unit so that door would open and close (but with no power option). Two days later the cable snapped on the passenger side sliding door with…

    ODI 10316557

  • February 21, 2010 · 70,200 miles

    Latches/Locks/Linkages · Tires

    While driving my 2004 toyota sienna minivan, the cable which held the spare tire under the car snapped and the spare tire fell off the vehicle. *tr

    ODI 10312570

  • February 20, 2010

    Door · Latches/Locks/Linkages

    The passenger side automatic door on my 2004 toyota sienna opens half way and then produce a horrible noise as if something is stuck and then tries to go back to latch position. *tr

    ODI 10329747

  • February 16, 2010

    Door · Latches/Locks/Linkages

    Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my manual sliding door won't latch either, but it is a welding issue. On the back of the door the latch that is supposed to keep the door closed came loose from the door & is just floating inside the door. Has anyone else had this problem? It seems to be in conjunction with the other welding issue toyota had with the front…

    ODI 10330946

  • February 14, 2010 · 65,000 miles

    Door · Latches/Locks/Linkages

    My 2004 toyota sienna mini van power sliding door made a horrific 'snapping' sound when the cable that activates the door snapped. The snapping cable did not hurt anyone, but could have if someone was standing behind the door near the rear quarter panel window. The door is no longer functional and will cost $1500-$3000 to repair. *tr

    ODI 10382863

  • February 12, 2010 · 78,500 miles

    Door · Latches/Locks/Linkages

    Multiple problems with minivan doors since purchase in 2004. Sliding doors freeze shut every winter, only opening after car warms up for 20-30 minutes. Driver side door weld broke after 3 years and needed repair. Front passenger door latch broke requiring use of bungee cords to keep door closed until repair part could be obtained. Power sliding door and manual sliding door also do not stay open at times creating…

    ODI 10312863

  • February 11, 2010 · 80,600 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna within one year, both automatic sliding doors have become inoperable first (passenger side) locking sensor failed, resulting in inability to use automatic (motorized) closing system second (driver's side) failed on 2/11/10. Door cable got jammed in center hinge, resulting in inability to close door. Had to drive to dealership with door fully open. Both cases were estimated to cost almost $4000…

    ODI 10313819

  • February 4, 2010 · 38,914 miles

    Latch · Latches/Locks/Linkages

    Defective sliding door and cable on 2004 toyota sienna: recently, a cable that allows the side door(s) of the vehicle to open and close automatically, snapped in half. This very well could have snapped in half while a person was standing near the vehicle, creating a serious injury. With the cable now broken in half, the door(s) now will not latch properly when either the vehicle remote or the side door control(s) in…

    ODI 10306024

  • February 3, 2010 · 44,814 miles

    Door · Latches/Locks/Linkages

    Passenger side, automatic door stopped working. Can not close the door completely causing a safety hazard. Went to dealer ... Dealer mentioned there is a known issue but they will fix it only if the vehicle has less than 36k miles ... Problem was caused due to the sliding door motor, cable assembly and hitch which holds the door. Dealer's estimate to fix the problem $2000. *tr

    ODI 10308313

  • February 1, 2010 · 119,000 miles

    Door · Latches/Locks/Linkages

    The passenger side automatic sliding door has been touchy with its ability to open and close and to indicate to the car whether it is opened or closed. Yesterday, the door ceased to operate. Upon further investigation, it appears that a cable has snapped in the door and will need to be replaced. I feel that this is ridiculous for a 5 year old car. It is also very expensive, from $700 to $1800, with toyota dealers…

    ODI 10304024

  • January 25, 2010 · 12,200 miles

    Door · Latches/Locks/Linkages

    The drivers side sliding door on my 2004 sienna xle would not operate.the opening cable had frayed. The toyota dealer wanted $1,700. To repair this which is way too much for a problem i didn't cause. The dealer cut the cable and it now works manually but i can't open the door from the inside. This is a serious defect . I can't use the door in an accident. Toyota should fix this. *tr

    ODI 10311192

  • January 18, 2010

    Door · Latches/Locks/Linkages

    The cable to the automatic passenger side sliding door rusted and snapped. We pushed the button by the steering wheel to make it a manual door since it was going to cost between 1,400 and 1,600 dollars depending on the dealership we asked. However the only way to close the door once fully opened is to reach inside the door and pull the inside handle to unlock the holding mechanism to keep the door from sliding shut.…

    1 injury

    ODI 10327006

  • January 10, 2010 · 89,000 miles

    Door · Latches/Locks/Linkages

    1. No events lead to the failure. 2. The driver's side rear sliding door cable and motor of a 2004 toyota sienna xle limited quit working, broken cable. Now we are unable to open / close sliding door on driver's side. 3. Having cable/motor replaced est cost $1000. *tr

    ODI 10299065

  • January 7, 2010

    Door · Latches/Locks/Linkages

    My 2004 toyota sienna minivan sliding door freeze shut or partially open. Sometimes i can not get the doors open to get my kids in or out in freezing weather. Also, they freeze partially open and won't safely lock!! *tr

    ODI 10298563

  • January 6, 2010 · 121,000 miles

    Door · Latches/Locks/Linkages

    Toyota sienna '04 driver side door has a loud clunking sound when opening and closing doors. Toyota issued a letter to customers to get the door fixed but i never got a letter. Why did toyota sent out letter to fix the problem and not call it a recall. Please help to get my door fix. *tr

    ODI 10325858

  • January 6, 2010 · 109,000 miles

    Door · Latches/Locks/Linkages

    Our 2004 toyota sienna xle, power sliding doors will not open, or latch closed all the way. It occurred during a cold spell in our area, and we haven't been able to fix it yet. It is a safety hazard, and extremely difficult to get my infant and my other children in and out of the van when both doors won't open. Neither will open with the power buttons in the car, the buttons on our keys, or manually. There has been…

    ODI 10298537

  • January 4, 2010 · 73,000 miles

    Latches/Locks/Linkages · Structure

    During normal operations of this 2004 toyota sienna xle van. Right side powered door seized. Door failed to open completely, and then it was difficult to shut and lock. I took the sienna to the local toyota dealership (heartland toyota, bremerton, washington) on 13jan10, and they diagnosed the problem as a failed motor, control cable, and computer (ecu). They also informed me it would cost $3,050 to repair. I was in…

    ODI 10299912