1. Toyota Sienna
  2. Problems
  3. 2004
  4. Door

2004 Toyota Sienna Door Problems

354
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 354 stored complaint records:

  • 0 indicate a crash
  • 14 indicate injury
  • 0 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi130
100–150k mi86
30–60k mi51
1–30k mi15
150–400k mi12

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 9, 2008 · 50,200 miles

    Door · Latches/Locks/Linkages

    The power passenger side sliding door on my 2004 toyota sienna le with just over 50,000 became jammed in the open position due to a cable rusting and breaking. This resulted in having to drive with children in the vehicle with the door open. Once a second fraying cable was cut, the door is now in stuck in the locked position and occupants have to enter the vehicle from the drivers door which faces traffic. Working…

    ODI 10242024

  • September 4, 2008 · 89,724 miles

    Door · Latches/Locks/Linkages

    Power side door cable snapped making it difficult to open driver side sliding door and extract child from childseat. *tr

    ODI 10241020

  • September 2, 2008 · 70,836 miles

    Door

    The passenger sliding door will not open due to faulty latch. The driver's side sliding door latch was already replaced outside warranty. I contacted the dealer and toyota. Both parties said there was nothing they could do. *tr

    ODI 10240671

  • September 1, 2008

    Door

    Toyota sienna sliding doors do not work properly and cost over $1,600.00 to fix each door. I just had the driver side replaced. No one explained what was wrong. Now the right side does not work properly. It keeps clicking and clacking. I have to manually open it part way for it to catch on. I have to also manually close it part way to catch on. I'm afraid something bad is going to happen. I'm trying to save up…

    ODI 10243168

  • August 29, 2008 · 108,378 miles

    Door

    I have a 2004 toyota sienna minivan that we have had numerous problems with the passenger side rear automatic door. Tonight when opening the door to take my newborn out i heard a loud snap, the cable had snapped. After closing the door i am still unable to open it at all, even after turning off the automatic door button. Looking at the cable it appears to be rusted and frayed. It is my understanding that this is not…

    ODI 10240264

  • August 26, 2008 · 92,084 miles

    Door · Latches/Locks/Linkages

    The passenger side sliding door cable cam loose and snapped. *tr

    ODI 10239951

  • August 25, 2008 · 49,000 miles

    Door

    Automatic sliding side door (2004 toyota sienna,malfunctions when parked on incline. Door opens and shuts erratically and does not "stop" (automatic stop seems to have disappeared also) causing children to become pinned in door. *tr

    ODI 10248443

  • August 24, 2008 · 68,495 miles

    Door · Latches/Locks/Linkages

    My 2004 sienna sliding doors have failed numerous times by not opening. This happened off and on for a year. In spring of 2008 the driver side sliding door opened and would not slide back. The cable was broken and it cost us over $1100 to have it fixed and that was with a $500 goodwill credit from the dealership. Now the passenger side door has the exact same problem. After reading some other complaints and looking…

    ODI 10239873

  • August 22, 2008 · 66,000 miles

    Door

    I have a 2004 toyota sienna xle limited. My passenger sliding door failed. You couldn't open it from the outside and if you opened it from the inside the door would not stay closed. It cost me $1800 to fix the sensor and the motor that holds the door closed. I called toyota to complain and out of good will, they offered to pay half of the bill. The day after i got the passenger side door fixed, the other sliding…

    ODI 10239628

  • August 20, 2008 · 86,045 miles

    Door · Latches/Locks/Linkages

    2004 toyota sienna - passenger-side automatic sliding door cable snapped. Door will not open or close. Repair shop removed door, found motor and cable assembly broken and latches and cables sprung. Service advisor said we had to replace motor and cable assembly and both front and rear latch and cable assemblies. Parts are $2671, labor estimate $446. Parts were prepaid. Repair is schedule for 8/28/08. *tr

    ODI 10240016

  • August 1, 2008

    Door · Latches/Locks/Linkages

    2004 toyota sienna driver door problem. Door makes cracking and popping when being opened have been told that it is a broken weld but the door has never been pushed to far or compromised in any way that would have broken weld. Toyota basically washed their hands of any responsibility though from reading posts on this site and others it is a common problem. *tr

    ODI 10384316

  • August 1, 2008 · 38,500 miles

    Door · Latches/Locks/Linkages

    Bought 2004 toyota sienna in sept. 06. Van has 40k miles and has an out of alignment right passenger motorized door failure. Door rubs against body and makes grinding noise as it closes. Also driver door has collapsed glass. Dealer wants 100-300 just to inspect and report problem to extended platinum care warranty i purchased. I called extra care (platinum care 7 year or 100k) who mentioned that problem might…

    ODI 10240560

  • August 1, 2008

    Door · Latches/Locks/Linkages

    2004 toyota sienna - passenger side sliding door won't open. At first, it wouldn't open from the outside, but using the power button inside would let it open. Now even that doesn't work and the door is useless. Dealer said the part to fix this (actuator) is $700, plus labor. I see many people reporting this problem on various forums, so it seems to be a widespread defect. *tr

    ODI 10240359

  • July 30, 2008

    Door

    Cable broke off the motor that controls the right side sliding door. Vehicle was less than 4 years old when breakage occurred. Since owning the vehicle the door would on occasion not open properly. Brought the vehicle back to dealership on several occasions while still under warranty and they stated they could not duplicate the problem. When brought to the dealer for repair of the cable i was told the repair would…

    ODI 10245558

  • July 18, 2008 · 75,000 miles

    Door

    While opening the automatic, passenger side, rear sliding door, the cable frayed and became stuck, causing the door to stop mid way open. The door was stuck and wouldn't open or close. We were finally able to get it closed, with much force, so that we could continue driving home (we were out of town at the time). We were told by toyota that it would cost $3000 to repair the problem, as the entire system, not just…

    ODI 10546945

  • July 15, 2008 · 80,000 miles

    Door

    Tl*the contact owns 2004 toyota sienna. The contact stated that the cables on the rear sliding passenger doors were covered with rust and broken and prevented the contact from opening or closing the door. The failure occurred to both rear sliding doors. The dealer stated that this was a known problem, but the cable was not covered under warranty and there were no recalls. The failure mileage was 80000 and the…

    ODI 10352698

  • July 15, 2008 · 42,000 miles

    Door · Latches/Locks/Linkages

    The passenger side automatic sliding door stopped working one day without warning. The door than jammed in the open position. With 3 children in the car there was no way to safely drive the car without closing door. Thankfully we were able to free the frayed cable, unjam the door, and close it. Because the car was no longer covered by the warranty toyota wants $2000+ to fix the door. *tr

    ODI 10246703

  • July 15, 2008 · 114,000 miles

    Door

    Tl*the contact owns a 2004 toyota sienna. When the contact attempted to open the rear passenger side door, he noticed that the power door would not function. The vehicle was taken to the dealer and they stated that the door needed to be replaced. Prior to the failure, the contact noticed that the door would not operate properly. The current and failure mileages were 114,000. Updated 10-30-08 *bf updated 10/31/08. *jb

    ODI 10245448

  • June 24, 2008 · 30,000 miles

    Door

    The sliding door on my sienna broke. I looked online several years ago when this happened, and noticed this appears to be a common problem with the sienna. Since it no longer automatically opens/closes, it needs to be closed manually. But, the door is very heavy and it is difficult to close it securely. In fact, my children are unable to close it because of its weight and therefore the door must always be checked.…

    ODI 10326125

  • June 20, 2008

    Door

    The left sliding door lock failed. It cannot be locked or unlocked from the outside or by using the door remote. The only way to lock or unlock it is by moving the lock button at the inside of the door manually. The dealer advised to replace the door actuator which costs $1200! The dealer charged $90 for just checking what's wrong with it. *tr

    ODI 10233636

  • June 19, 2008 · 40,000 miles

    Door

    The rear passanger power door stopped opening and closing under power. Will only work now if we manually open and close it. *tr

    ODI 10239979

  • June 16, 2008 · 100,000 miles

    Door

    The door would not open manually, on my sliding door in my 04' sienna. The only way it would open was to use the one power door- i callled toyota explaining i have 2 side doors that the locking mechanism was broken and this is a safety issue- they did not feel it was an issue, a month apart both sliding doors stopped opening!! Today i pushed the button to open the motor door, a cable went flying sideways and almost…

    ODI 10357218

  • May 23, 2008 · 103,000 miles

    Door · Latch

    Tl*the contact owns a 2004 toyota sienna. The contact stated that while parking the vehicle the passenger sliding door disengaged which caused damaged to the body of the vehicle. The contact felt that rusted cables caused the failure. The current and failure mileages were 103,000. Updated 07/08/08. *bf

    ODI 10228937

  • May 15, 2008 · 70,000 miles

    Door

    Tl*the contact owns a 2004 toyota sienna. When the contact started the vehicle, the passenger side sliding door would not operate. He stated that the motor failed twice. The vehicle was taken to an authorized dealer who stated that the repair cost was approximately $1,500. The dealer referred him to the manufacturer who stated that they would not provide any assistance due to the age of the vehicle. When the failure…

    ODI 10342747

  • May 15, 2008 · 59,000 miles

    Door

    The cable on the power door of my minivan has snapped. The door will not open, leaving only 1 access door out of the rear of the van. *tr

    ODI 10231291