We have classified the 13 complaints from 2002 Toyota Sienna about STRUCTURE into the following categories.
The cable for the passenger power door snapped and door would not fully shut. i was stopped, getting ready to turn left, when it snapped.
When i attempted to open driver side sliding door it would not open electrically or manually. after several failed attempts to open i cut the cable and was able to then open the door. at this point in time both sliding doors will not open electronically but will open manually. *tr
Door handles break off during normal use due to electrical door malfunction. the design of these door handles are poor and a new design needs to be made. *tr
When the sudden acceleration problem erupted i remember seeing an internal document which related to the rear door latch for siennas. i own a sienna and have had to replace the rear latch twice so far. it just brakes apart and it becomes a real huzzle since the rear door cannot be opened. toyota must replace this latches with a good well manufactured material. *tr
Power sliding door doesn't close. *tr
Electronic automatic sliding door failures. july 2011, passenger side (sliding door) electronic outer door handle stopped working. the only way to enter or exit the vehicle is by pushing the button on the door jam or overhead console. then the door stopped opening completely. the motor tries to open the door but seems like the door does not release. it will not open. april 2012, drivers side (sliding door) electronic outer door handle has stopped working. the only way to enter or exit the vehicle is by pushing the button on the door jam or overhead console. the door opens 80% of the time. when it does not work the motor tries to open the door but seems like the door does not release. when the drivers side passenger door does not open the family has to enter or exit through one of the front doors and climb through to the back seats. there is no internal manual override of these doors. this is not safe. in an emergency my family will have to go through the front ...
Have had the sliding door looked out & "re-set" 4 times. if we pull the door a little, it will close, but will not open or close with any button (front panel, key fob or side panel). today it started to close on my child & she couldn't get it to stop, her backpack strap was caught on the seat. pretty scary. right now the kids are climbing in through the front passenger door. also, about 1/2 the time even with manually closing the door, it remains open & will beep when i put it in gear, so i have to jump out & go push it closed. **tt
Sliding doors on both sides have stopped working electronically. the doors must be forced manually and this is very difficult. toyota will not address this issue. *kb
2002 toyota sienna passenger door behind driver not opening. automatic door doesn't close. have been to the shop for these problems. problems persist. *tr
2002 toyota sienna xle recurrent power sliding door cables snapping and motor failing. this is the second time since i bought it in 2008. *tr
1. trunk door latch broken and cannot open. toyota does not provide a manual trunk release inside the van. 2. passenger side automatic sliding door would not stay closed. it just kept popping open. *tr
When using my remote door opener, my automatic sliding doors do not fully open.*cw
Passenger side power door jammed, would not open after slow speed crash which knocked off the outside door handle. toyota of santa barbara, ca took a week and charged $2500 to fix just the power electrical door, no body work (that was extra). door has never worked properly ever since. many incidences of door not shutting or opening when using control buttons inside car. after 19 months, power door jammed while open and could not close it by power or manually, attempted to drive to service station while in the jammed open position and while moving, the door slammed closed on its own, popping the wire cable, which is now dangling. door now works part of the time manually, not at all with power, no motor sound at all. door opening mechanism on inside of door frequently jams in the pushed in position and then door is completely inoperable. this is severe safety issue. children in back cannot exit on that side. toyota should recall and have power doors converted to a safe, reliable, manual opening mechanism. *tr
Sliding doors on 2002 toyota sienna fail to open. 7-17-06: 73,316 miles, both sliding doors will not open due to product defect, repair at dealership. 9-22-06: 76,829 miles, sliding door will open but not close, repair at dealership. 11-16-07: 92,730 miles, sliding doors not working, repair at dealership. 3-13-08: 97,991 miles, passenger sliding door not working, repair at dealership. 8-10-2009: 113, 814, passenger sliding door will not open. this vehicle has been in no accidents and well maintained. these doors continually fail. *tr
Sliding door on 2002 sienna van has been a problem several times. first time was within 40,000 miles as the tension on the cable had to be adjusted. kept sticking closed and could not open the door. the door locks have stuck locked and could not unlock them, door had to be taken apart. has been fixed by toyota dealer once for $200 plus dollars, now the cable came off its track. the door no longer works, keeps getting stuck, and now the cable sticks out when you open the door. *tr