1. Toyota Sienna
  2. Problems
  3. 2002
  4. Structure

2002 Toyota Sienna Structure Problems

13
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • sliding door · 8 records
  • door open · 6 records
  • sliding doors · 5 records
  • both sliding · 4 records

Mileage in stored records

BandRecords
30–60k mi3
60–100k mi3
1–30k mi1
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 1, 2014 · 240,000 miles

    Electrical System · Structure

    When i attempted to open driver side sliding door it would not open electrically or manually. After several failed attempts to open i cut the cable and was able to then open the door. At this point in time both sliding doors will not open electronically but will open manually. *tr

    ODI 10704379

  • May 18, 2010

    Structure

    2002 toyota sienna xle recurrent power sliding door cables snapping and motor failing. This is the second time since i bought it in 2008. *tr

    ODI 10333879

  • August 10, 2009 · 73,316 miles

    Electrical System · Structure

    Sliding doors on 2002 toyota sienna fail to open. 7-17-06: 73,316 miles, both sliding doors will not open due to product defect, repair at dealership. 9-22-06: 76,829 miles, sliding door will open but not close, repair at dealership. 11-16-07: 92,730 miles, sliding doors not working, repair at dealership. 3-13-08: 97,991 miles, passenger sliding door not working, repair at dealership. 8-10-2009: 113, 814, passenger…

    ODI 10280073

  • July 14, 2009 · 60,000 miles

    Structure

    Sliding door on 2002 sienna van has been a problem several times. First time was within 40,000 miles as the tension on the cable had to be adjusted. Kept sticking closed and could not open the door. The door locks have stuck locked and could not unlock them, door had to be taken apart. Has been fixed by toyota dealer once for $200 plus dollars, now the cable came off its track. The door no longer works, keeps…

    ODI 10290510

  • June 20, 2009 · 68,000 miles

    Structure

    The carrier, cable, mount and bolts have severely rusted causing the mechanism to bind and lock-up. The entire mechanism has no corrosion resistance and is exposed to the environment and thus is susceptible to corrosion and severe rusting. Spare tire carrier jammed when changing a flat tire with spare making reinstalling difficult. Lowering of spare tire will jam preventing replacement of a flat tire. *tr

    ODI 10334725

  • May 25, 2009 · 95,000 miles

    Structure

    Driver's side sliding door (not a power door) will not open from the inside or outside. The mechanism has failed. I have had several problems with both sliding doors (passenger side is power door) with the latch mechanism getting stuck. This time, it is completely inoperable. *tr

    ODI 10277240

  • April 9, 2009

    Structure

    Toyota sienna driver side window vertical scratches i have pass multiple sienna's on the highway that have the same scratches. *tr

    ODI 10264955

  • March 17, 2009

    Structure

    I have 2002 sienna. I have power rear door problem.: the door will open properly using any of the "door open" buttons but will not close--all i hear is a clicking sound when any of the buttons are pushed again. I'm assuming that the relay to "close" is working but the motor is for whatever reason not receiving the input. *tr

    ODI 10275765

  • July 1, 2008 · 59,000 miles

    Structure

    Passenger side power sliding door on toyota sienna le (2002) is bad. Went to the dealer and they slapped me with a 1400 estimate. Left to deal with safety issues for my children with mechanical malfunctions and if power door button is accidentally engaged. I feel l am left with no option. This repair is much to expensive and does not fall under any warranties. How can buyer beware of such traps. I am only mid way…

    ODI 10250918

  • March 6, 2008

    Latch · Structure

    Both sliding passenger doors and rear hatch door will break and not open. We have had at least 8 incidents of doors not opening, and latches breaking not allowing access to vehicle. On one occasion, door was jammed in the open position and not able to close completely. Toyota advised door cable in door was too long and dealer took care of it and there should be no more problems. Problem recurred on 3/6/08. *tr

    ODI 10220732

  • September 25, 2007 · 34,006 miles

    Brake Lights · Service Brakes, Hydraulic · Structure

    Tl*the contact owns a 2002 toyota sienna. At 34,006 miles, the brakes began to make squeaking noises and the brake warning light illuminated. The failure occurred while driving 45 mph. At 36,000, 46,000, and 49,000 miles, the dealer replaced the front and rear brakes, the rear and front rotors, and also resurfaced the front and rear drums. The repairs were performed under warranty. Nevertheless, the brakes continued…

    ODI 10206650

  • June 25, 2006

    Structure · Windshield

    I have a 2002 toyota sienna van. Last year the driver's side rubber holding and sealing the windshield came out. Allowing water into the car under and around the steering column. Toyota charged me for the repair and said it was a fluke. Yesterday, the passenger side failed again allowing wind and water into the car. I have since learned of another sienna owner that had the same problem. *jb

    ODI 10160727

  • November 10, 2002 · 10,000 miles

    Structure

    The sliding passenger door on my minivan does not open from the outside. This started when the van was less than one year old and under warranty. Toyota lubed and adjusted it and said it was ok. Over the next 7 years it would work for a while and then start again. Toyota continued to lube and adjust and at one point said their engineers had realized that the spring wasn't strong enough so they put a heavier spring…

    ODI 10320513