1. Toyota Sienna
  2. Problems
  3. 2002
  4. Door

2002 Toyota Sienna Door Problems

19
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 19 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • sliding door · 14 records
  • door handle · 5 records
  • passenger side · 4 records
  • power door · 4 records
  • side sliding · 4 records
  • stopped working · 4 records

Mileage in stored records

BandRecords
60–100k mi6
1–30k mi2
100–150k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 18, 2011

    Door · Electrical System

    Electronic automatic sliding door failures. July 2011, passenger side (sliding door) electronic outer door handle stopped working. The only way to enter or exit the vehicle is by pushing the button on the door jam or overhead console. Then the door stopped opening completely. The motor tries to open the door but seems like the door does not release. It will not open. April 2012, drivers side (sliding door)…

    ODI 10456905

  • June 20, 2011 · 111,000 miles

    Door · Unknown Or Other

    Have had the sliding door looked out & "re-set" 4 times. If we pull the door a little, it will close, but will not open or close with any button (front panel, key fob or side panel). Today it started to close on my child & she couldn't get it to stop, her backpack strap was caught on the seat. Pretty scary. Right now the kids are climbing in through the front passenger door. Also, about 1/2 the time even with…

    ODI 10407650

  • June 1, 2011

    Door · Electrical System

    Sliding doors on both sides have stopped working electronically. The doors must be forced manually and this is very difficult. Toyota will not address this issue. *kb

    ODI 10425492

  • June 6, 2010

    Door · Latches/Locks/Linkages

    2002 toyota sienna passenger door behind driver not opening. Automatic door doesn't close. Have been to the shop for these problems. Problems persist. *tr

    ODI 10341604

  • May 1, 2010 · 75,000 miles

    Door · Electrical System · Latches/Locks/Linkages

    1. Trunk door latch broken and cannot open. Toyota does not provide a manual trunk release inside the van. 2. Passenger side automatic sliding door would not stay closed. It just kept popping open. *tr

    ODI 10328564

  • January 21, 2010 · 15,000 miles

    Door

    When using my remote door opener, my automatic sliding doors do not fully open.*cw

    ODI 10303027

  • January 11, 2010 · 125,000 miles

    Door

    Passenger side power door jammed, would not open after slow speed crash which knocked off the outside door handle. Toyota of santa barbara, ca took a week and charged $2500 to fix just the power electrical door, no body work (that was extra). Door has never worked properly ever since. Many incidences of door not shutting or opening when using control buttons inside car. After 19 months, power door jammed while open…

    Crash reported

    ODI 10430322

  • February 2, 2009 · 90,800 miles

    Door

    2002 sienna driver side sliding door stop working. I took it to dealer and they said it is a cable and known issue. *tr

    ODI 10261434

  • November 24, 2008 · 93,224 miles

    Door · Electrical System

    Ever since novmber, 2008, my 2002 toyota sienna passenger side power door, has intermittently failed to open either by activating the button on the inside of the door column, by pulling the door handle outside, or the instrument panel door button, or worse, after opening, will not close. The dealer had to reinitialize the ecu in november, 2008, and have had intermittent problems since. Now, since at least december,…

    ODI 10522415

  • October 4, 2008 · 82,000 miles

    Door · Latches/Locks/Linkages

    Drivers side sliding door (power) will no longer work except manually. An annunciator on the dash indicate "pwr door" in red. *tr

    ODI 10244462

  • August 31, 2008

    Door

    I had a toyota sienna le 2002. I went to the dealers 3 years ago to replace the sliding door, during that time it was still under warranty. Somehow the problems appear again, my sliding won't open is like it stick with glue. It's totally stuck no matter what i do it won't opened. I need to know does toyota still helped me fixed this problem or i had to used my own problem to fixed it. First of all there is nothing…

    ODI 10240727

  • June 10, 2008 · 100,000 miles

    Door · Latches/Locks/Linkages

    My husband and i purchased a certified used 2002 toyota sienna in 2005. Since purchasing the vehicle we have had problems with opening and closing the sliding doors and issue with the trunk. It first started when the trunk would not open any more. The little piece to click it open broke off. Next, the right passenger sliding door would not open from the inside, but could be opened from the outside. Eventually, the…

    ODI 10352791

  • September 20, 2007

    Door

    The power sliding door on my toyota sienna stopped working. It is very difficult to open when the power unit does not work. This seems to be a very common problem. Repair shops generally chage over $1000 to fix it (we were quoted $1200) and it makes one side of the vehicle practically inescapable. *tr

    ODI 10424159

  • April 18, 2007 · 85,000 miles

    Door

    Every door handle on the vehicle has broken from the inside and outside. Almost every toyota sienna i see on the road had atleast one of there handles broken off. I really think toyota should have a recall on this. The door has actually swung open while i was driving because i could not tell if it was closed proper. It did not result in an accident or more damage but could very easily have. *tr

    ODI 10510192

  • November 7, 2003 · 15,000 miles

    Door · Latch

    The door latches got stuck intermittently. Door is not closed while car moving. *kb

    ODI 10437575

  • May 29, 2002

    Door

    Power sliding door will not close. When pushed by hand, the safety mechanism engages and re-opens the door. I have disengaged power to door using dashboard switch. Will bring in for repair later this week.*ak

    ODI 762428

  • March 1, 2002

    Door

    Automatic door opens, but will not close. Owners manual rescue information does not work. Three major and several minor failures. Door opened while on vacation and was not closed until we could get away from the beach. Today opened door in rain storm and it would not close. Have taken it in under warranty repair was lubricant. Today took it in and they want 70.00 dollars to diagnose the problem plus repair. They…

    ODI 10008298

  • Door · Electrical System · Suspension

    A rattling noise was heard in the sliding door. The car vibrated when driven at any speed and the ignition switch was defective. The owner was frustrated with all that was happening with little or no results. *ak the check engine light had come on and was taken to the dealer on several occasions for the same problem. The front end was unstable. *sc *jb

    ODI 10044339

  • Door

    Power doors can not be stopped by a child. Requires considerable force to reverse direction. Dealer told me they will inform toyota. No further info. There was no crash. *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**760751 ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis***760751

    ODI 10006509