2009 Toyota Sienna Body Problems
- 58
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 58 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- sliding door · 36 records
- door cable · 23 records
- power sliding · 15 records
- passenger side · 13 records
- cable snapped · 12 records
- sliding doors · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 25 |
| 100–150k mi | 14 |
| 30–60k mi | 5 |
| 1–30k mi | 4 |
| 150–400k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Passenger sliding door is locked shut and will not open either with electronic door opener or by hand. Completely locked and safety hazard. Door appears to lock and unlock but cannot open door at all. Driver side back sliding door cable snapped one month ago with wire dangling outside car. That had to be stripped out to get door to open close by hand.
ODI 10862434
Body
2009 toyota sienna was parked and upon opening sliding rear automatic door, the rear automatic door cable snapped and the door automatically closed and can no longer be opened posing a safety hazard. Toyota has a warranty enhancement replacing the cable assembly for rear doors for 2004-2007 model years, but not for 2009. The thin cable is frayed and rusted indicating a design defect because the cable could have been…
ODI 10853579
Body
Rubber coating on handle on tailgate door lift melted. Leaves fingers with black gunk on them that is very difficult to wash off whenever opening this hatch.
ODI 10887376
Body
The sliding side doors' (both) cables snapped within 3 weeks of each other. Earlier, and while still under warranty, the locking mechanisms failed to work and would allow the door to open on its own while i was driving. This was very dangerous. Both doors were fixed by the toyota dealer at no cost to me. When my sienna had 118000 miles the passenger side sliding door made a grinding type noise and then i heard a…
ODI 10908822
Body · Electrical System · Unknown Or Other
The rubber from back door melted since i live in tropical island and there is a lot of heat. The plastic base for the antena broke, i gues the heat cracked the plastic base, and the cell charger doesn't work, though i have hardly used it. I seems like it gets out of position easily. Overall, the plastic features are giving me a hard time. I love my sienna and it's in very good condition, but these problems don't…
ODI 10925117
Body
Sliding door cable motor assembly broke on both doors. First was during extended warranty period at 40k miles and 2nd door after extended warranty expired at 65k miles. There was a recall on the 2004-2007 for faulty cable assembly but not on the 2009. I feel there should be one for the 2009 as well. This is a 1,400 expense x 2! This happened with normal usage, opening/closing these doors once or twice a day on…
ODI 10823616
Body
Right side power sliding door cable assy broke during normal operation. A warranty extension was issued by toyota for the cable to be replaced in 2004-2007 siennas.2004-20010 model years for latches but the cable problem still exists in my 2009 sienna. I've seen a lot of similar complaints and the cost is close to $ 2000.00 to fix.please check into this for the good of the people thanks
ODI 10838029
Body
The power door cable has rusted clear through and snapped whipping around like a live wire. This was just after i put my 2 year old in his car seat. The car was parked..now the door will not open all the way and there is a cable loose on the driver's side. There is a bulletin campaign for the cable on toyota sienna cable for replacement up to 2007. But 2008-2010 is not covered. This is crazy that toyota will not…
ODI 10816799
Body · Latch
Tl* the contact owns a 2009 toyota sienna. On several occasions, while driving, the driver's side power slider door opened without warning. The vehicle was taken to woburn toyota ([redacted], woburn, ma 0180[redacted]) where it was diagnosed that the latches needed to be replaced. The contact stated that the cables were snipped, making the doors manual. The contact stated a few months later, the passenger side…
ODI 11033108
Body
My passenger side sliding door make a "crack" sound and now i can not open it. I took it to the dealer and showed them the csp no pol12-02 by toyota and they said that my vin number wasn't on it even thought it looks to be a latch problem. I asked them to make it so that i can open and close it manually and they said they couldn't do it unless i pay them to open up the door. This is a safety issue where i have two…
ODI 10788570
Body
Driver's side power door stopped working. Cable broke. 3 weeks later passenger power door stopped working. Cause of that is unknown.
ODI 10747007
Body · Unknown Or Other
Automatic sliding door cable snapped. Passenger side. This is the second time, same problem.
ODI 10722060
Body
I have the 2009 sienna, and both sliding door have broken due to the power sliding door assembly snapping, and this same problem is covered on 2004-2007 models even though its the exact same car!
ODI 10781355
Body
Power rear hatch goes up with difficulty, then stops and drops several inches and then powers down. Will not stay up. Toyota put out a special service campaign [recall] 80c in 2008 for this very same problem for 2004 thru 2006 models. They addressed it as a safety problem. The repair was to replace the struts and brackets. My strut p/n is 68905-ae013 which has now substitutes to 68905-ae015. I contacted toyota…
ODI 10705024
Body
Car was parked on level land both times: damages door #1: upon entering the left rear slider door the cable snapped causing loud noises and a large cable to appear and whip around which could have hit one of my children. I was ready to repair it and took it to the dealership when they informed me of the outrageous cost to repair. Within a few months ... The next do happened ... Damaged door #2: months after…
ODI 10823188
Body
The power cables snapped and one sliding door will not open at all, not even manually. The other opens approximately twelve inches manually then shuts on its own and cannot be help open. Someone can get trapped in the door as it shuts and it does not automatically re-open or "bounce" open. Any back seat passengers must climb through the front doors to get in or out. I have filed a previous complaint but one of the…
1 injury
ODI 10851977
Body
The cable on my driver side power sliding door of my 2009 toyota sienna snapped. The end was corroded. The door cannot be opened making it a safety hazard because i have children who need to safely open the doors in case of emergency. The dealership told me that the cables are covered under an extended warranty for the '06-'08 but not the '09, despite being the exact same design. The dealer said they could cut the…
ODI 10660445
Body
The cables on both power sliding doors of my 2009 toyota sienna snapped within a few days of each other. The doors are very difficult to open and sometimes jam partially open, making it both a safety hazard because i have 4 children who need to safely open the doors in case of emergency, and a issue for driving, since sometimes the door will jam partially open and won't close. The dealership told me that the cables…
ODI 10650980
Body
Sliding door cable snapped. Seems like a common theme so i thought i submit the same thing happen to me. Then the door roller went bad leading to the door coming off. Now door is inoperable.
ODI 10744012
Body
The cable for the automatic sliding door snapped and got jammed in the motor causing the passenger side sliding door to be stuck in the closed position. This causes a safety issue because it hinders passenger egress from the vehicle. This vehicle is equipped with a driver's side sliding door so passengers were able to exit on the street side of the vehicle which is a safety hazard because they were exiting into…
ODI 10630752
Body · Wheels
While traveling at highways speeds (65 mph) on interstate 290 heading west outside of worcester, ma at approximately 7:30am the spare tire fell off the vehicle causing us to run over the tire. Visual inspection of the vehicle immediately following (within a mile down road), the passenger side running board was also missing. A road side assistance vehicle was already tending to another motorists near the incident and…
ODI 10610655
Body · Engine And Engine Cooling
2009 toyota sienna minivan developed corroded rear air-conditioning lines after only 4 years. Corrosion caused complete loss of a/c coolant. It cost me $118 to have the a/c system tested only to find out that it will cost me another $1578 to repair the problem...and there's no guarantee that this won't happen again in another 4 years. Dealership won't help. Toyota corporate won't help. It is a scam that they use…
ODI 10531611
Body
The dashboard is sticky. Your hand will stick to it. It was first noticed about a year ago. It was just the drivers side. I took the car to the local toyota dealer and was told immediately that it was something i used to clean with. Now the whole dashboard is sticky and i have not used anything on it as everything sticks to it. *tr
ODI 10598999
Body
The cable that opens the power sliding doors snapped making the door unable to open. This occurred on the passenger side in april of 2013 at 58,000 and then to the driver side door in august of 2014 at 76,000. We were able to use our extended warranty to pay for the first door. The price to repair this problem is $1,00 to $1,400. Toyota has a recall for this problem up to the 2008 model, but will not repair our…
ODI 10683833
Body
The children lifted back lift gate to put school books into the van and the gate fell on one of them. This has happened to several others since then. A toyota rep said he has the same vehicle and said he uses a hockey stick to prop open the gate. We tried that for a while but it sometimes fails. We had it replaced (not by toyota) in august of 2013 and it continues to fail as soon as the weather gets cold. *tr
1 injury
ODI 10667148