1. Toyota Sienna
  2. Problems
  3. 2004
  4. Seat Belts

2004 Toyota Sienna Seat Belts Problems

71
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 71 stored complaint records:

  • 1 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • seat belt · 75 records
  • seat belts · 22 records
  • front seat · 17 records
  • passenger side · 15 records
  • passenger seat · 13 records
  • front passenger · 12 records

Mileage in stored records

BandRecords
60–100k mi21
100–150k mi19
1–30k mi10
30–60k mi7
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 27, 2013 · 97,000 miles

    Seat Belts

    Numerous times the seat belt folds as it is pulled out and then jams. Prior to today i have been able to get it unfolded. Today i am not able to and now cannot drive my car safely. If i can't fix it myself i will have to drive it to the toyota dealership without wearing the seatbelt. *tr

    ODI 10494842

  • January 7, 2013 · 145,000 miles

    Seat Belts

    Both front seat belts on this vehicle fold over and bind up. They cannot be retracted properly. The front passenger side is bound so bad, it is unusable. Frustrating. *tr

    ODI 10498223

  • January 1, 2013 · 108,000 miles

    Seat Belts

    The front seat belts do not retract. I just bought this vehicle used new years eve and the first time used the seat belts jammed. I just looked on line to see if there is a fix and there are none listed, but hundreds of siennas with this problem. This is a safety problem because i still have to use the van, but the front seat belts do not retract to tighten around passengers. *tr

    ODI 10495275

  • December 26, 2012 · 144,521 miles

    Seat Belts

    Front drive and passenger seat belts are getting jammed. Some time, unable to release the seat belt, other time, seat belt will not get locked. *tr

    ODI 10495318

  • October 31, 2012 · 58,888 miles

    Seat Belts

    I own 2004 toyota sienna mini van . For many years, i always have a problem with the driver side seat belt. It sometimes simply does not retract. The front seat belts frequently jammed and folded and unable to retract by itself. I have toyota dealers to check the problem in 2011 and 2012, but they are not be able to fix it. Please go to the link below, there are 33 cases reported there…

    ODI 10490128

  • September 1, 2012 · 98,000 miles

    Seat Belts

    The front seat belts--especially the passengers seat belt, often become stuck when extended because of twisting and folding up upon itself. Sometimes the seat belt cannot retract at all; more often than not, because of the twisting, the seat belt becomes jammed in the fully extended position. The result is that the it the occupant isn't (adequately) restrained. This happens 5 - 8 times per week. Also a problem,…

    ODI 10504583

  • July 2, 2012 · 145,500 miles

    Seat Belts

    The front seat belts on this vehicle jam all the time. They fold and jam with the seatbelts unable to retract and hold the driver or passenger in a safe manner. This is the only vehicle i have owned with this continuous problem. *tr

    ODI 10493307

  • May 1, 2012

    Seat Belts

    The front passenger seat belt often gets folded and jammed and does not retract. It takes a lot of messing with to get it to retract. Today, i could not get it to retract, so it is extended all the way so noone can safely sit in the front seat. *tr

    ODI 10510467

  • January 31, 2012 · 149,000 miles

    Seat Belts

    The sienna 2004 front seat belts are getting frequently jammed and folded and unable to fully retract. This is a problem that has been happening with alot of the sienna owners. The belts are getting jammed, and unless you use a plier to twist to unfold to be able to get it to its retracting position. It is a driving hazard as there is alot of slack on the seat belt when the retraction is jammed. I took to dealer and…

    ODI 10484610

  • January 3, 2012 · 160,000 miles

    Seat Belts

    Passenger front seat belt is twisted and will not retract and is therefore unsafe for use. Since this is a safety concern, i asked toyota dealership if there was any recall or service bulletin issued for this problem and i was told there is nothing they are aware of. Request toyota to investigate this concern and take prompt action in resolving this safety issue. If there is a recall / service bulletin issued or in…

    ODI 10491472

  • December 5, 2011 · 80,000 miles

    Seat Belts

    Drivers seatbelt fold over and becomes stuck in its retraction slot. Seatbelt is unusable. I need to drive without a seatbelt. Unable to fix by self. I then need to take to dealer or mechanic to have seatbelt untwisted. This has occurred numerous times over the past 3-5 years. [internet search finds numerous persons complaining about this issue for 2004 sienna]. *tr

    ODI 10662630

  • October 5, 2011 · 70,000 miles

    Seat Belts

    Tl* the contact owns a 2004 toyota sienna. The contact stated the front driver's side seat belt webbing failed to retract and properly restrain the occupant. The excess webbing was hanging on the floor. The vehicle was taken to an authorized dealer who performed a temporary repair. The technician stated the entire seat belt assembly needed to be replaced. The manufacturer was notified of the failure. The approximate…

    ODI 10458520

  • September 4, 2011 · 40,000 miles

    Seat Belts

    Both the driver's and passenger's side seat belt repeatedly catch so that they are stuck and fully extended. Often it takes hours to wiggle the seat belts back into position so that they actually roll freely. *tr

    ODI 10424188

  • August 1, 2011 · 65,000 miles

    Seat Belts

    The front passenger seatbelt has a tendency to twist when retracting. I've seen online that this is a common problem with toyota siennas. I've read that some people iron and starch their seatbelts - but heat/melting is a terrible solution. *tr

    ODI 10562507

  • July 1, 2011 · 100,000 miles

    Seat Belts

    On passenger side, front seat belt folds and jams as it is being pulled out to be buckled. If the belt is pulled out further, it stays jammed and does not retract, thus creating a hazard for the passenger. *tr

    ODI 10485815

  • February 10, 2011 · 95,000 miles

    Seat Belts

    2004 toyota sienna. The driver's seat belt gets stuck in the bezzle and fails to retrack. This happens almost everytime i try to use the seat belt creating a serious safety concern. Many owners of the same vehicle reported the same problems. There was a recall on the seat belt for middle seats. The seat belt for driver's seat should be also recalled. *tr

    ODI 10384694

  • December 14, 2010 · 66,000 miles

    Seat Belts

    Tl* the contact owns a 2004 toyota sienna. The contact stated that the front seat belts failed and would become jammed when retracted. The vehicle was taken to a dealer where the dealer advised the contact that the seat belts for the front driver and passenger sides needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was…

    ODI 10439937

  • November 1, 2010 · 70,000 miles

    Seat Belts

    The front seat belts (both driver and passenger side) are easily jammed and getting folded over so that the seat belt neither retracts or pulls out. It is extremely difficult to unjam the belt, and often necessitates driving without the safety of an effective seat belt. This has never happened in any other make/model car i've driven - toyota needs to address this safety issue promptly. *tr

    ODI 10495102

  • July 28, 2010 · 90,000 miles

    Seat Belts

    The drivers seat belt is stuck in the extended position and will not retract. Dealership said the retraction mechanism is broken and the part costs $400. I've read about many other owners having the same problem. When will something like this be recalled. It is a real safety issue. *tr

    ODI 10468902

  • June 24, 2010 · 139,968 miles

    Seat Belts

    The drivers seat belt jams and will not retract. Occasionally when pulled out, the drivers seat belt folds over and jams in the top most exit (roller) as it comes out of the pillar and into the drivers area. The belt will not retract without stopping the car and clearing the twist that results in the jam. Sometimes you have to remove the cover on the pillar that the belt retracts into. This effort takes longer and…

    ODI 10339953

  • April 14, 2010 · 10,000 miles

    Seat Belts

    The seatbelts in the middle row do not always work properly. They frequently lock up or don't flow smoothly from the belt case. It concerns me that the seat belts will not properly restrain my children in the event of an accident. This happens several times a week. *tr

    ODI 10326124

  • March 1, 2010 · 80,000 miles

    Seat Belts

    The seat belts on our 2004 toyota sienna minivan do not work properly. Approximately once every ten to twelve days, the belts will not retract properly to their original position. The belts currently not working properly are the driver side and the middle seat passenger side. We have taken the vehicle back to cobb county toyota in georgia for repair. They claim it is "user error," a characterization i completely…

    ODI 10318565

  • January 30, 2010 · 98,915 miles

    Seat Belts

    DRIVER SIDE SEAT BELT NOT EASILY RELEASED *TW

    ODI 10307201

  • January 20, 2010 · 110,000 miles

    Electrical System · Seat Belts · Steering

    It happened twice during 2 weeks ago ( during heavy rain). I was driving my 2004 toyota sienna on a parking lot. The steering wheel is very hard to turn, it seems like i lost the power steering. After restarting the van, the problem disappeared. Next day, my wife encountered the same problem when she is picking up our kids from school. We believe there is a major problem with the electrical system or computer…

    ODI 10303837

  • January 19, 2010

    Seat Belts

    The driver seat belt in my 2004 toyota sienna gets twisted and stuck where it retracts into the side panel. This continues to happen over and over and it is difficult to fix. Sometimes fixing it requires ripping apart the side panel. This has been happening since about 2007. We are often left without a working seat belt and even more often left with an ill fitting seat belt. The dealership want $500 to replace but i…

    ODI 10377173